Title:
ServiceNow Senior Technical Consultant
Your role:
The Senior Technical consultant has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define, develop, test, analyze, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle. Our Senior Technical Consultants are also proactive providing mentoring, support and guidance to the Junior Developers and perform with a high autonomy level. Due to theirs outstanding asset of skill set and high level of decision making, Seniors Developers usually act as a Project Team Leads.
Responsibilities:
· Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development.
· Attend, participate, and occasionally lead Scrum meetings.
· Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
· Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
· Fulfill technical design guidance within our projects following ServiceNow best practices.
· Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication.
· Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
· Fill technical or process roles in our projects, if needed.
· Lead, educate, mentor and develop resources who are assigned to his/her projects.
· Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
· Act as the final escalation point for technical decision-making within a project.
· Partnership with HR to deliver technical interviews and support the recruitment process.
What we offer:
· A competitive salary based on your qualities and experience.
· Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
· NS business card to cover your commute expenses.
· 25 days of paid holiday per year.
· A laptop and a smartphone.
· A pension scheme.
· The opportunity to take on responsibility and actively shape growth in an international, dynamic company
· Demanding and varied customer projects with one of the world's largest and most successful IT service providers
· A visionary and motivating team in which a sense of responsibility, integrity and transparency are lived
· An ultra-modern and employee-oriented working environment with exciting development prospects and an extensive range of further training courses offered by an internal academy
What you will bring to the team:
- Industry and project experience of 5+ years with ServiceNow
- ServiceNow certifications: CSA, ITSM, CSM, CAD, SPM, ITBM, ITOM, ITAM, HRSD, APM etc.
- Some technical knowledge is highly desirable – programming: Javascript, SQL, etc
· Highly proficiency in English.
About Cognizant:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Diversity and Inclusion at Cognizant:
Standardized description of D&I at Cognizant: At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see https://careers.cognizant.com/global/en/diversity-and-inclusion
Recruiter`s contact details
Name: Sofiia Rykhva
Email address [email protected]
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.
Notre engagement en faveur de la diversité et de l'inclusion :
Cognizant est un employeur qui prône l'égalité des chances, la diversité, l'équité et l'inclusion. Nous sommes déterminés à créer une communauté interne où chacun se sent écouté, accepté et accueilli. Votre candidature sera examinée en dehors de toute caractéristique discriminatoire (comme celles de votre race, votre couleur, votre sexe, votre religion, vos croyances, votre orientation sexuelle, votre identité de genre, votre origine, votre handicap, votre information génétique, votre état de grossesse, votre statut d'ancien combattant ou de toute autre caractéristique protégée par les lois de votre pays).
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.