Thirdera, a Cognizant company, is looking for a highly skilled ServiceNow Solution Consultants to join our Australian team!
Your mission:
Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps our customers realize workflow automation and gain maximum platform value.
Your mission as a ServiceNow Solution Consultant is to serve as a technical expert, guide and strategic advisor, collaborating with the sales team to comprehend clients' business challenges. Crafting and presenting tailored solutions that align with client needs, utilizing the organization's products or services. Our Solution Consultant plays a vital role in connecting technical capabilities with client requirements, ultimately contributing to successful sales engagements and building enduring client relationships.
What's in it for you?
We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice.
You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!
Who are we looking for?
We are seeking a confident, curious, and experienced ServiceNow Solution Consultant that performs both standard and customized product demonstrations to potential and existing customers, leading the pre-sales phase from a technical point of view. Supporting our sales team, understanding the evolving needs of our customers and ensuring our high standard of quality delivery.
Duties and Responsibilities:
- Collaborate with the sales team to comprehend clients' business challenges, objectives, and technical requirements to create compelling proposals.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the organization's products or services.
- Advise value driven solutions tailored to address specific client needs, taking into account industry requirements and product/service features.
- Conduct demonstrations to illustrate the functionality and features of products or services, aiding clients in visualizing their application.
- Educate clients on the technical aspects of proposed solutions, address queries, and offer insights for well-informed decision-making.
- Create and maintain technical documentation supporting the sales process, ensuring communication clarity.
- Assist in project coordination during the sales process, ensuring a seamless transition from proposal to implementation.
- Manage technical inquiries, facilitate a smooth transition to implementation, and ensure post-sale client satisfaction.
- Stay updated on latest ServiceNow features and leading practices
Requirements:
- +4 years of experience working with the ServiceNow platform in any client-facing presales, consulting or solution architecture role
- Experience in creating technical documentation and proposals
- ServiceNow Sys admin Certification
- +2 ServiceNow Certified Implementation Specialist or presales accreditations
- ITIL Foundations & Scrum Master Certified – Desired
- ServiceNow Certified Application Developer - Desired
Job summary
The role purpose of a Solutions Consultant in sales is to serve as a technical expert and strategic advisor
collaborating with the sales team to comprehend clients business challenges. Their key responsibility involves
crafting and presenting tailored solutions that align with client needs utilizing the organizations products or
services. Solutions Consultants play a vital role in connecting technical capabilities with client requirements
ultimately contributing to successful sales engmts
Responsibilities
- Collaborate with the sales team to comprehend clients business challenges objectives and technical
requirements.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the
organizations products or services.
- Develop customized solutions tailored to address specific client needs taking into account industry
requirements and product/service features.
- Support the sales process by closely working with the team providing technical insights and ensuring
alignment with client expectations.
- Conduct demonstrations to illustrate the functionality and features of products or services aiding clients in
visualizing their application.
- Educate clients on the technical aspects of proposed solutions address queries and offer insights for well-informed
decision-making.
- Create and maintain technical documentation supporting the sales process ensuring communication clarity.
- Assist in project coordination during the sales process ensuring a seamless transition from proposal to
implementation.
- Manage technical inquiries facilitate a smooth transition to implementation and ensure post-sale client
satisfaction.
Certifications Required
At least one ServiceNow Mainline Certification such as Certified Implementation Specialist (any) or Certified Application Developer is required
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.
Notre engagement en faveur de la diversité et de l'inclusion :
Cognizant est un employeur qui prône l'égalité des chances, la diversité, l'équité et l'inclusion. Nous sommes déterminés à créer une communauté interne où chacun se sent écouté, accepté et accueilli. Votre candidature sera examinée en dehors de toute caractéristique discriminatoire (comme celles de votre race, votre couleur, votre sexe, votre religion, vos croyances, votre orientation sexuelle, votre identité de genre, votre origine, votre handicap, votre information génétique, votre état de grossesse, votre statut d'ancien combattant ou de toute autre caractéristique protégée par les lois de votre pays).
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.