Client Partners play a key role in our growth strategy and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health, and future prospects of account relationships. This role requires extensive CxOs level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.
In this role, you will
The individual needs to have had a strong pedigree of leading similar relationships and having grown them in previous roles.
- Drive profitable growth of the account relationships in the region
- Review the performance metrics of the account with the delivery, operations, and finance teams on regular basis
- Be part of senior management reviews for the performance metrics of the account relationship
- Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it for the account relationship
- Have regular meetings and collaborate with the customer decision makers and influencers.
- Have a complete understanding of the relationship position within the accounts
- Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts
- Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
- Shape the thought leadership agenda
- Actively drive execution of the Digital/ Transformation/innovation agenda for the portfolio
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office in and near Chicago, IL. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you need to have to be considered,
- Minimum 20 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
- Experience managing Client P&L $35 + Million dollars including reporting and metric assessment for the account.
- In depth understanding of business domain, technology, and services domains
- Understanding and thought leadership in technology, services and business trends and their direct and indirect impacts on the outcomes
- Strong experience with the global service delivery model
- Candidates must have experience building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential
- Experience in digital services/solutions
- This role requires strong leadership skills
- Must be detail oriented and able to maintain all facets of complex assignments.
- Strong executive presence and gravitas
- Minimum BS Degree or equivalent experience.
These will help you stand out
- MS or MBA degree preferred
- A strong performance track record of handling different portfolios-ranging from sales, new sales, programs, and existing annuity business
- Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences
- Being able to make knowledgeable conversations with clients in Digital Area/trends in the industry
- Must be able to navigate a large organization, work in a highly matrixed organization and have the power of persuasion through content and confidence
- Excellent problem solving, communication, and client management skills are crucial
- BFSI Industry Experience
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.