Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Field Operations and your skills are needed. Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application!
Cognizant has an outstanding and exciting opportunity for someone who has a passion for fitness and physical activity, combined with experience and passion for technical devices! As a Field Operator, you will collaborate closely with your team to support leading-edge work being done at a top tier technology company, all while achieving your personal fitness goals. The Field Operator will provide support in the preparation, operation, and post-processing of in-field data collection experiments and pilots.
Please note: Candidate must be physically active - have experience and love for hiking, biking and running with ability to do so for extended periods of times daily (additional physical activities a plus).
This role includes:
- Working with the Project Manager/Workflow Lead and Operations Lead on the intake, documentation, staffing, and scheduling of new Client pilot requests.
- Ensuring that devices are configured to run accurately based on the requirements and that data can be collected and optimally passed to backend systems.
- Accurate and timely collection, extraction and processing of data using proprietary software as the need arises per workflow.
- Conducting and leading in-field data collection.
- Addressing any technical issues that occur in the field.
- Documenting, reporting, and sharing feedback on pilot results, downtimes, bugs, and opportunities for efficiency and automation.
- Verifying that data collected has optimally transferred to backend systems.
- Participating in data analysis and extraction as the need arises.
- Proactively identifying areas for program and workflow improvement. Requirements:
- BA/BS degree is preferred, or min. 2-3 years of relevant testing / support experience is required.
- Experience with QA testing or technical support experience of Mobile Apps is a plus.
- Familiarity with Mobile & web technologies + organizational tools like Google Spreadsheets / Excel (SQL, Javascript, etc skills a plus).
- Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather.
- Strong verbal and written English communication skills with the ability to communicate cross functionally with local and Global teams/stakeholders.
- Driver’s license and ability to drive and use other forms of transportation to conduct pilots at various local venues including Client offices, stand alone stores, and shopping malls.
- Some US-based travel may be required
Successful candidates have:
- Strong teamwork skills
- Ability to represent the company in a professional manner
- Comfort with a fast paced environment
- Aptitude for learning new technologies
- Strong organizational skills and outstanding attention to detail
- Ability to meet deadlines and schedules and be accountable
- Ability to document testing results in a detailed and organized manner
- Ability to create or refine processes and identify opportunities for improvement Background and Driving Record
- No DUI convictions in the past five (5) years
- No hit and run convictions
- No driver's license suspensions in the past five (5) years
- No more than two (2) moving violations or chargeable accidents within past four (4) years
- Valid US driver's license (no temporary permits)
- International drivers have 90 days after enrollment date to obtain a US license
- Have no criminal record
Salary and Other Compensation:
The hourly rate for this position is $23-$25 per hour, dependent on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information. Applications are accepted on an ongoing basis.
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.