New Zealand Delivery Lead

About Cognizant:
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

The role:
As a Delivery Lead at Cognizant, you will play a pivotal role in establishing Cognizant's strong delivery credentials in the New Zealand market. This role involves managing a diverse team comprising Account Delivery Leads, Practice Delivery Leads, Cognizant associates, and third-party suppliers, ensuring alignment with Cognizant NZ and APJ strategy. You will mentor your team on project management tools and processes, participate in hiring decisions, and conduct performance appraisals. Additionally, you will be responsible for the successful delivery of all projects and programs across multiple service lines and consulting, as well as overseeing P&L, people, innovation, compliance, growth, and outreach in New Zealand.

In this role you can expect to:

• Defend the current portfolio while driving sequential and organic growth within the existing book of business.
• Achieve key metrics such as Account Bid vs. Did, Sold Margin vs. Delivered Margin, and manage internal account operations.
• Build and maintain key client relationships in collaboration with the Client Partner, proposing innovative methods for managing and transforming current business practices.
• Manage and resolve delivery escalations to ensure high client satisfaction.
• Support Sales in bid management and contribute to business growth.
• Collaborate with Legal, Corporate Security, Delivery Excellence, Immigration, and P&C Teams to ensure contract compliance.
• Stay updated on Digital Transformation and Automation trends, tools, and competition, including relevant next-generation technologies.
• Successfully deliver all projects and programs across multiple service lines and consulting.
• Oversee P&L, people, innovation, compliance, growth, and outreach in New Zealand.

Experience:

• Strong leadership skills with the ability to manage and mentor a diverse team.
• Hands-on experience delivering complex programs/projects with multiple service lines.
• Extensive knowledge of project management tools and processes.
• Experience in defending and growing business portfolios.
• Experience managing P&L and understanding Cognizant's ways of working, writing MSA, SOWs, building UPTs, running forecasts, revenue recognition, utilization etc
• Ability to achieve and manage key performance metrics.
• Excellent client relationship management skills.
• Experience in handling delivery escalations and ensuring client satisfaction.
• Familiarity with bid management and business growth strategies including supporting sales on complex bids
• Knowledge of contract compliance and collaboration with various corporate teams.
• Understanding of Digital Transformation and Automation trends and technologies.
• Experience managing teams from onsite and offshore.

Benefits
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid Delivery Lead position.

Salary: >$100,000

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

La communauté Cognizant : 

Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.

• Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
• Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
• Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
• Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.

À propos de nous : 
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.

Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.

Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.

Mentions légales : 
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.

Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.