At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Mountain View, CA.
As an AR Immersive Specialist, you will make an impact by handling inventory & Device Management. The role requires Inventory work and strong technical troubleshooting skills. The role is suited for someone who is not afraid to roll up their sleeves and eager to support the Immersive operations for our client. You will be a valued member of the Cognizant team and work collaboratively with stakeholders and other teams.
As this is an onsite role in a client office, we are looking for a candidate who understands the client-vendor relationship and possesses a professional attitude and excellent work ethic. Certain schedule requirements may apply.
In this role, you will:
1. Device Lifecycle Management
- Handle device intake, maintenance, and system updates to ensure accurate records
- Perform flashing, calibration, and setup according to specifications
- Maintain user support documentation and device condition assessments for compliance
2. User Support & Experience
- Deliver hands-on troubleshooting and 1-on-1 support for users
- Enhance front desk operations and improve the customer/user experience
- Provide technical assistance across hardware bug triage, fault analysis, and QA checks
3. Inventory & Logistics
- Manage inbound/outbound shipments, packing, and labeling (international & domestic)
- Conduct physical stock audits and investigate discrepancies
- Organize inventory spaces and ensure accurate stock records via workflow and ticketing systems
4. Project & Cross-Team Support
- Support multiple teams and projects, including device intake/return workflows
- Collaborate across departments to resolve device and inventory issues
- Create scripts for diagnostics and troubleshooting to streamline operations
5. Compliance & Operational Excellence
- Adhere to all procedures and best practices for world-class device management
- Demonstrate discipline in meeting schedules, completing tasks, and pursuing training/certifications
- Ensure consistency, accountability, and a positive team-oriented work culture
What you need to have to be considered:
- Experience in Logistics/Inventory management processes
- Able to lift up to 50 Pounds
- Strong communication skills
- Experience working in digital/technology companies with tech products
- Have a strong understanding and passion for technology and enjoy keeping up to date on the current trends
- Knowledge and interest in Artificial Reality/ Virtual Reality
- High School Diploma
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Salary and Other Compensation:
The hourly rate for this position is between $19.00 - $21.60 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Cog2025
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.