What makes Cognizant unique?
Our strength is our people, and our ability to work together. We pride ourselves on the talent we are able to attract to our organization. We not only hire the best but continuously strive to provide our associates with opportunities to work with innovative solutions and technologies, with best-in-class clients across the globe. Our diverse group of backgrounds offer different perspectives and new ways of thinking! At Cognizant, we believe those who challenge the way they work today will be responsible for the way tomorrow!
Role: Salesforce Technical Architect/Lead
Location: Remote
Job Summary:
The Business Analyst (BA) is primarily responsible for researching, analyzing, defining, designing, configuring, documenting, and testing detailed business requirements within Quote to Cash (Q2C) based implementations. This role provides implementation support for key business application goals.
Roles and responsibilities:
• Identifying and driving end-user requirements
• Facilitating communication within internal teams
• Working closely with clients to define application metrics, reports, dashboards, data mapping, and other integration requirements
• Research and Analysis: Conducts research and data collection to understand clients or potential clients. Interviews employees, management teams, and other stakeholders to assess issues.
• Communication: Creates clear, concise, and complete functional specifications and required documents detailing system requirements.
• Documentation: Gathers, creates, and documents current and future business process flows for all assigned client projects.
Key Experience
Demonstrates success and experience in the following areas:
• Mid-Level BA: Proven experience within IT delivery projects and/or cloud-based implementations in a BA role.
• Senior-Level BA: Strong proven experience with IT delivery projects, significant experience with solution implementation/integration projects, Quote to Cash (Q2C) experience, and expertise in reviewing assigned business processes from.
Additional Qualifications:
- Proven abilities in client-facing roles developing Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs).
- Excellent verbal and written communication skills with strong requirements-gathering abilities.
- Customer-centric attitude—committed to the client and able to consult and negotiate when necessary.
Preferred Knowledge and Skills
- Client Relationship Management: Builds and maintains key customer relationships; energized by delivering projects and value to clients.
- Project Management: Establishes systematic courses of action for self or others to ensure successful project completion.
- Time Management: Sets priorities, goals, and timetables to manage time efficiently and maximize productivity.
- Decision-Making: Firm and decisive—willing to make difficult or unpopular decisions when necessary.
- Cloud-Based Implementation Experience:
- Experience working with multiple cloud software solutions
- SaaS software
- Q2C platforms including CPQ, CLM, CRM, Billing, or ERP enterprise implementations
- e-Business, SaaS applications, or cloud-based transformations/integrations
Relevant Technologies
Experience with the following technologies is preferred (but not required):
- CPQ & CLM Solutions: Salesforce CPQ, Salesforce Billing, Apttus CPQ, Apttus CLM, Gotransverse TRACT, Spring CM CLM, Conga CLM
- Billing & CRM Platforms: Xactly SPM solutions, Aria billing platform, Salesforce Communities, CloudCraze Salesforce Service Cloud, Sales Cloud, Marketing Cloud, Zuora
- ERP & SaaS Solutions: Oracle Big Machines, Calidus Cloud Solutions, Netsuite, Mulesoft, and other SaaS/Cloud Q2C-related solutions
Education
- 4-year degree in a technical or business-related field preferred.
- Understanding of the Quote to Cash (Q2C) process (CPQ, Order Management, Billing, and CRM) is a plus.
Applications will be accepted until June 2, 2025.
The annual salary for this position is between $112,500 – $132,000 depending on experience and other qualifications of the successful candidate.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network Assists Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant est l’un des leaders mondiaux des services professionnels. Nous transformons les modèles commerciaux, opérationnels et technologiques de nos clients pour les adapter à l’ère numérique. Notre approche consultative, basée sur une connaissance sectorielle, aide nos clients à concevoir, développer et gérer des entreprises plus innovantes et plus efficaces. Basée aux États-Unis, Cognizant (membre du NASDAQ-100 et l’un des meilleurs employeurs du monde en 2024 selon Forbes) figure régulièrement parmi les entreprises les plus admirées au monde. Découvrez comment Cognizant aide ses clients à garder une longueur d’avance grâce au numérique sur le site www.cognizant.com.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.