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Assoc. Engineer - IT Infra

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Technology Architect/Sr.Technology Architect

Qualification:

Bachelor's in Science, Engineering or equivalent

Responsibility:

Customer Engagements:

  • • Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
  • • Coordinate for Service transition activities.
  • • Initiate change / release requests in line with Cognizant /customer change / release management process.
  • • Work on the major problem tickets assigned by ITIS team.

Requirements Gathering:

  • • Front end/POC on requirement gathering activities under assigned technology domain.

Design & Solutioning:

  • • Coordinate on design & solutioning activities under assigned technology domain.

Project Governance:

  • • Provide status report on the assigned tasks in the form of project status updates and weekly reports.
  • • Handover the build out to Operations team with necessary Documents & KT.

Stakeholder & Relationship Management:

  • • Coordinate with resolver groups (ITIS), vendors/carriers for problem solving.
  • •Keeping updated the customer/stakeholder for various aspects pertaining to their project/deliveries.

Knowledge Management:

  • •Contribute towards updating knowledge articles.
  • • Contribute and participate in all organizational technical talks and knowledge sharing forums.

Team/People Management:

  • • Ensure smooth induction and onboarding of new joiners.
  • • Act as a buddy for new hires.

Quality & Process:

  • • Adhere Change Management Process for every change that will be executed in infrastructure.
  • • Ensure adherence to processes and procedures.

Personal Excellence:

  • Active participation in internal and external training.
  • • Attend one training on softskill/ process.
  • • Meet the learning targets.
  • • Complete atleast one technology certification.

Must Have Skills

  • Desktop Support - Remote

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 345,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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