Job Summary
1- Experience in leading the SUpport team
2- Hands on experience in ORPOS
3- Knowledge in Retail domain
4- Good debugging skills and analysis skill in ORPOS
5. Development exeprience is preferrable
5. AWS knowledge is preferrable
Responsibilities
Lead the implementation and optimization of POS Basics and ORPOS systems to enhance retail operations.Oversee the integration of POS systems with existing financial and accounting software to ensure seamless data flow.Provide expert guidance on best practices for POS system usage and maintenance to improve efficiency.Collaborate with cross-functional teams to identify and address system issues and enhancements.Conduct thorough analysis of business requirements to tailor POS solutions that meet organizational needs.Develop and deliver training programs for end-users to maximize the effectiveness of POS systems.Monitor system performance and troubleshoot issues to minimize downtime and ensure smooth operations.Create detailed documentation of system configurations processes and procedures for future reference.Support the finance and accounting teams by providing insights and solutions related to POS data.Ensure compliance with industry standards and regulations in all POS-related activities.Participate in regular meetings with stakeholders to discuss project progress and gather feedback.Provide post-implementation support to ensure the successful adoption of new systems and processes.Stay updated with the latest trends and advancements in POS technology to keep the company ahead of the curve.
Qualifications
Possess a strong understanding of POS Basics and ORPOS systems.Demonstrate experience in integrating POS systems with financial and accounting software.Exhibit excellent problem-solving skills and the ability to troubleshoot technical issues.Show proficiency in conducting business requirement analysis and tailoring solutions accordingly.Have experience in developing and delivering training programs for end-users.Display strong documentation skills for system configurations and processes.Possess knowledge of industry standards and regulations related to POS systems.Show capability to collaborate effectively with cross-functional teams.Demonstrate excellent communication skills for interacting with stakeholders.Have a proactive approach to staying updated with the latest POS technology trends.Exhibit the ability to provide post-implementation support and ensure successful system adoption.Show experience in monitoring system performance and minimizing downtime.Possess a background in Finance & Accounting as a nice to have skill.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
