Skip to main content

Customer Service Representative

JD 7


Job Summary

We are seeking a Senior Process Executive - IME with 1 to 4 years of experience in Marketing Operations. The ideal candidate will have expertise in Internet Media Monitoring and Internet Media - Display & Video. This hybrid role requires proficiency in English and offers a day shift schedule. The candidate will play a crucial role in enhancing our media operations and ensuring high-quality deliverables.


Responsibilities

  • Lead the execution of marketing operations to ensure seamless workflow and high-quality output.
  • Oversee the monitoring of internet media to track and analyze performance metrics.
  • Provide insights and recommendations based on media monitoring data to optimize campaigns.
  • Coordinate with cross-functional teams to ensure alignment and timely delivery of media content.
  • Manage display and video media operations to enhance audience engagement and reach.
  • Implement best practices in internet media monitoring to maintain competitive advantage.
  • Develop and maintain documentation for media processes and procedures.
  • Ensure compliance with industry standards and regulations in all media operations.
  • Collaborate with stakeholders to understand their requirements and deliver tailored media solutions.
  • Utilize analytical tools to measure the effectiveness of media campaigns and report findings.
  • Support the continuous improvement of media operations through feedback and innovation.
  • Train and mentor junior team members to build a strong and knowledgeable media team.
  • Maintain up-to-date knowledge of industry trends and emerging technologies in media.

    • Qualifications

  • Possess strong experience in marketing operations with a focus on internet media monitoring.
  • Demonstrate expertise in internet media
  • display and video to drive impactful campaigns.
  • Exhibit excellent communication skills in English both written and spoken.
  • Show proficiency in using analytical tools to measure and report media performance.
  • Have a good understanding of media domain to provide valuable insights and recommendations.
  • Display strong organizational skills to manage multiple projects and meet deadlines.
  • Be adaptable to a hybrid work model and collaborate effectively with remote teams.

    • The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Our commitment to diversity and inclusion:
    Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

    Disclaimer: 
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Join our talent community

    Haven’t found the right opportunity yet? Receive the latest updates on job opportunities, recruitment events and company news tailored just for you.

    Sign up