Job Summary
Our people are our greatest differentiator and competitive advantage in the markets we serve We are all united in delivering the best experience for our customers As a Detections and Investigations Team Leader
Schedule Any time between 500 PM IST to 800 AM IST
Responsibilities
Organization Assignments Company Cognizant Technology Solutions
Cost Centre DebitCredit Cards Fraud
Effective Job Requisitions Detection and Investigation
Job Posting Title Detection and Investigation SPEPE
Job Description Summary Our people are our greatest differentiator and competitive advantage in the markets we serve We are all united in delivering the best experience for our customers As a Detections and Investigations Team Leader
Schedule Any time between 500 PM IST to 800 AM IST
Designation Senior Process Executive Process Executive
Essential Qualifications Graduate Post Graduate
Relevant Experience In Years
SPE Graduate Post Graduate with 2 years of experience in US Banking Industry and good academic profile
PE Graduate Post Graduate with commerce background and good academic profile
Essential Skills Personality Traits
02 years of experience in Banking for or in other Banking industry for PESPE position
Good understanding of Banking business and hands on working experience in a Cards dispute and chargeback management or any similar process
Analytical Skills Ability to use systematic disciplined and data driven methods that get to root causes and solution identification
Quality Demonstrates accuracy and thoroughness and overall quality of work is as per the requirements specified
Teamwork Gives and welcomes feedback contributes to building positive team spirit supports everyones efforts to succeed
Communication Clear and good verbal and written communication skills expresses opinion without hesitation
Domain Expertise Banking
Operational Responsibilities
Transitioning of similar process in Banking would be an added advantage
Any banking experience under cards and payments and processing experience will be preferred
Typing speed of 30 WPM Mandatory
Willingness to work in night shifts Mandatory
Knowledge of preparing Standard Operating Procedures and process maps is preferred
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.