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Infra. Technology Specialist

JD 3


Job Summary

We are seeking an experienced Infra. Technology Specialist with 6 to 10 years of experience to join our team. The ideal candidate will have expertise in Moogsoft / Moogsoft Tools Admin and experience in the Provider domain. Experience in the Payer domain is a plus. This is a hybrid role with rotational shifts and no travel required.


Responsibilities

  • Lead the implementation and maintenance of Moogsoft solutions to ensure optimal performance and reliability.
  • Oversee the monitoring and management of infrastructure to identify and resolve issues proactively.
  • Provide technical support and troubleshooting for Moogsoft-related incidents and problems.
  • Collaborate with cross-functional teams to integrate Moogsoft with other IT systems and tools.
  • Develop and maintain documentation for Moogsoft configurations processes and procedures.
  • Conduct regular performance assessments and tuning of Moogsoft to ensure system efficiency.
  • Implement best practices for infrastructure management and monitoring within the Provider domain.
  • Ensure compliance with industry standards and regulations in all infrastructure activities.
  • Participate in the design and implementation of disaster recovery and business continuity plans.
  • Train and mentor junior team members on Moogsoft and infrastructure management techniques.
  • Stay updated with the latest trends and advancements in Moogsoft and infrastructure technology.
  • Contribute to continuous improvement initiatives to enhance infrastructure performance and reliability.
  • Support rotational shifts to provide 24/7 coverage for infrastructure monitoring and support.

    • Qualifications

  • Possess strong expertise in Moogsoft with hands-on experience in implementation and support.
  • Have extensive experience in the Provider domain with a deep understanding of its infrastructure needs.
  • Experience in the Payer domain is a plus adding value to the role.
  • Demonstrate excellent problem-solving and troubleshooting skills.
  • Exhibit strong communication and collaboration abilities.
  • Show proficiency in documenting technical processes and procedures.
  • Display a commitment to staying current with industry trends and best practices.
  • Be adaptable to rotational shifts and a hybrid work model.
  • Possess a proactive approach to identifying and resolving infrastructure issues.
  • Have a strong focus on delivering high-quality reliable infrastructure solutions.
  • Show dedication to mentoring and developing junior team members.
  • Demonstrate the ability to work effectively in a fast-paced dynamic environment.
  • Exhibit a strong understanding of compliance and regulatory requirements in the Provider domain.

    • Certifications Required

    Moogsoft Certified Professional ITIL Foundation Certification

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Disclaimer: 
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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