Role: ServiceNow Tester
Fulltime
Location: London/Leeds/Exeter
Job Summary
Within an agile methodology framework, the ServiceNow Tester is responsible for managing the end-to-end testing process. This includes ensuring that the team has all necessary resources, co-ordinating the execution of testing activities, and aligning testing efforts with development across all phases. The Test Lead must ensure timely completion of all testing tasks and address all blockers efficiently.
Key Responsibilities
Develop and deploy detailed testing strategies.
Defining quality metrics/strategies.
Define the testing scope, objectives, resources, and timelines.
Create test plans that align with the project goals and requirements.
Identify and address impediments to team progress, working collaboratively to find effective solutions.
Proactively identify and address potential risks and issues affecting testing timelines.
Ensure constant communication with relevant stakeholders regarding progress and blockers.
Essential Skills
Experience in Testing within the UK public sector and/or regulatory environment.
Strong understanding of Agile principles, values, and practices.
Excellent communication skills, with the ability to build strong relationships with team members and relevant stakeholders.
Regular reporting to stakeholders, test outcomes, and risks for release in an actionable format.
Demonstrated ability to drive change and facilitate continuous improvement within testing.
Defect tracking and resolution management, ensuring defects are documented with clarity
Nice to Have Skills
Agile knowledge.
ServiceNow experience.
Qualifications
ATF
Travel Requirements
Required to be in Leeds, London & Exeter UK as required for quarterly PI planning and occasional in-person workshops, will include some overnight stays.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.











