Cognizant is a large IT consulting firm that uses modern technologies to transform a variety of business operations. Our Hardware Operations team is seeking a new Repair Technician to assist with building, testing, deploying and maintaining imagery hardware and sensors used on different platforms. Hardware Operations is a part of a high-profile client project that provides interactive panoramas from positions along many streets in the world. It comes under the purview of Geo Data Operations (GDO). Please note that this role is fully onsite in Palo Alto. Only local candidates will be considered.
Role Responsibilities
Desired Skills & Experience
- The employee will have an overview of global repairs, and will be responsible for refurbishing and redeploying custom hardware for the customer platforms
- Ensure that the disks are ingested in all of the repair centers and maintained. Coordinate with the logistics/ data operation workflow teams.
- Implement operational policies and procedures for refurbishment/repair activities. The Support Engineer must sync with the Tech Lead Repair center to document/publish/replicate the technical details for future cases
- Ensure effective and safe use of all repair center equipment
- Implement and lead all aspects of security operations for all of the repair center locations.
- Maintain documentation and keep accurate records of repair center activities.
- Maintain supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Maintain the Repair Center efficiency by supervising workload of functional areas; identify peak and slack periods. Ensure a smooth repair center workflow dynamic by forecasting headcount availability and work capacity for individual locations.
Desired Skills & Experience
- A high school diploma or equivalent is required; Bachelor's Degree is preferred
- 1-3 years of experience in various testing techniques
- Familiarity with various testing techniques and great hardware troubleshooting skills
- Hardware troubleshooting, installation and warehouse management
- Familiarity with vehicle parts, computer parts , camera parts, PCB etc
Salary and Other Compensation:
The hourly rate for this position is between $21.63 – $25.24 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
