The Engagement Delivery Lead is a senior leadership role responsible for driving end-to-end delivery of complex SAP S/4HANA programmes and hybrid engagements for global clients. This role ensures predictable, high-quality outcomes through strong portfolio governance, optimised delivery processes, and consistent value creation across manufacturing, supply chain, and finance functions. The incumbent will lead cross-functional teams, align business and technology priorities, and support long-term digital transformation initiatives.
Responsibilities
· Drive planning and execution of complex S/4HANA engagements to ensure predictable and high-quality delivery outcomes in a hybrid environment.
· Lead end-to-end delivery governance across portfolios, ensuring alignment to scope, quality, schedule, and cost expectations while maintaining high client satisfaction.
· Coordinate cross-functional teams and client stakeholders to manage priorities, dependencies, and risks, proactively removing delivery impediments.
· Provide structured portfolio-level reporting on risks, issues, decisions, and benefits realisation to enable informed executive decision-making.
· Align S/4HANA programme goals with manufacturing and supply chain processes to improve operational efficiency and resource utilisation.
· Support alignment with finance and accounting processes to enhance budget control, financial transparency, and performance tracking.
· Drive adoption of standardised project and portfolio management practices to ensure consistency, transparency, and traceability across initiatives.
· Implement robust risk and issue management frameworks to minimise delivery disruptions and protect business value.
· Collaborate with enterprise architects and functional leaders to shape S/4HANA portfolio roadmaps aligned with digital transformation objectives.
· Drive continuous improvement through analysis of delivery metrics and lessons learned to enhance future programme performance.
· Ensure compliance with organisational policies and regulatory requirements throughout the delivery lifecycle.
· Manage stakeholder expectations through clear communication, proactive escalation, and structured governance forums.
· Mentor and develop project management teams to strengthen overall delivery capability.
Required Qualifications:
· 15–20 years of progressive experience in portfolio and project management, including leadership of large-scale enterprise transformation programmes.
· Strong hands-on experience across the full project lifecycle, including demand intake, prioritisation, planning, execution, monitoring, and closure.
· Proven track record delivering complex SAP S/4HANA programmes in multi-project, global environments.
· Solid understanding of manufacturing and supply chain processes, including production planning, procurement, and logistics.
· Working knowledge of finance and accounting processes, including budgeting, cost allocation, and profitability analysis.
· Strong stakeholder management and communication skills, with the ability to engage senior business and technology leaders using data-driven insights.
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About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
