Job Summary
Infra Architect responsible for designing and optimizing Cisco Unified Communication Manager and basic IP telephony solutions for an automotive industry environment ensuring reliable enterprise voice and collaboration services seamless integration with existing infrastructure and alignment with corporate standards while working from office in a day shift model with no travel requirement.
Responsibilities
Design robust Cisco Unified Communication Manager architectures that support scalable voice and collaboration services for enterprise automotive environmentsDevelop detailed infrastructure designs for basic IP telephony solutions that align with network performance requirements and reliability targets in complex plant and office setupsCoordinate with network and systems teams to ensure unified communication components integrate smoothly with existing data center and campus infrastructureOptimize call routing dial plans and feature configurations to improve call quality user experience and operational efficiency across multiple automotive sitesImplement security focused configurations for unified communication systems that comply with corporate governance and automotive industry standardsConduct capacity planning and utilization analysis to ensure the telephony infrastructure can support forecasted growth and new digital initiativesCreate comprehensive technical documentation and design blueprints that enable consistent deployment and operations by cross functional engineering teamsCollaborate with automotive domain stakeholders to translate manufacturing and office communication needs into practical and resilient telephony solutionsPerform root cause analysis for complex voice and collaboration incidents and propose permanent corrective actions that prevent recurrenceGuide adoption of standard configurations and templates that simplify operations and reduce configuration drift across the unified communication landscapeSupport migration activities from legacy telephony platforms to Cisco Unified Communication Manager with minimal disruption to business operationsWork closely with information security and compliance teams to validate that voice infrastructure designs align with data protection and audit requirementsEngage with vendors and internal teams to evaluate new unified communication features and assess their value for automotive specific use cases
Qualifications
Possess eight to ten years of experience in infrastructure architecture with a strong focus on unified communication and enterprise voice systemsDemonstrate hands on expertise in Cisco Unified Communication Manager including call control configuration dial plans and feature provisioning in large environmentsExhibit practical knowledge of basic IP telephony concepts including signaling protocols qos considerations numbering plans and endpoint provisioningBring proven experience working in the automotive industry with understanding of plant operations distributed offices and related communication demandsShow proficiency in core enterprise networking concepts such as routing switching vlan design and network services required to support voice workloadsHave strong skills in troubleshooting complex voice issues using monitoring tools logs and analytical methods to restore service quicklyPossess experience creating solution design documents high level diagrams and implementation guides for unified communication projectsDemonstrate familiarity with collaboration tools such as voicemail conferencing and softphone clients integrated with Cisco unified communication platformsDisplay effective communication and stakeholder engagement capabilities to work with operations teams business partners and external vendorsValue working from office in a structured day shift model while collaborating closely with onsite teams in a fast paced automotive environmentMaintain a continuous learning mindset and stay updated on emerging unified communication technologies and industry best practices relevant to automotive use cases
Certifications Required
Relevant certifications such as Cisco CCNP Collaboration or Cisco Collaboration Specialist are preferred and will be considered an advantage.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
