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Organization Change Management - Senior Consulting Manager

00070976211

About Cognizant Consulting

Cognizant Consulting is where curious minds come together to solve complex challenges and create meaningful impact. Blending industry insight, technology expertise, and the power of AI, we partner with leading organizations to transform the way they work, serve customers, and grow.

About the role

As a Senior Consulting Manager, you will make an impact by leading the people side of complex, technology-enabled transformation and helping grow Cognizant's Organizational Change Management consulting business. You will be a valued member of the Consulting team and work collaboratively with senior client stakeholders, multidisciplinary delivery teams, and clients.

In this role, you will

  • Lead high-impact change management engagements from strategy through adoption, value realization, and sustained behavior change

  • Contribute to business development by identifying opportunities, shaping client relationships, and leading proposals and RFP responses across AI, operating model, BPO, GCC, and technology-enabled transformation

  • Create distinctive change propositions addressing responsible AI adoption, agentification, human–AI collaboration, workforce readiness, and new ways of working

  • Grow the team by coaching and empowering colleagues and fostering an inclusive, diverse, and supportive environment for professional development

  • Continuously deepen your expertise and contribute to relevant thought leadership across Cognizant and the market

Work model

  • At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2–3 days a week in a client or Cognizant office in Amsterdam, Netherlands. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

  • The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

  • 9–12 years of relevant experience, preferably in external organizational change management or transformation consulting

  • Proven track record of leading successful, complex transformation engagements for international organizations, from strategy and operating-model design through execution, adoption, and value realization

  • An MBA or MSc in Business Administration, Economics, Organizational Psychology, Behavioral Science, or a related discipline, plus a professional change management certification such as Prosci or ACMP

  • Eligibility to work in the EU, with fluency in Dutch and English

  • Willingness to travel and work at client locations in the Benelux and internationally, as required

These will help you succeed

  • Experience across several transformation contexts, such as enterprise AI and agentification, workforce transformation, BPO and shared services, GCC design or evolution, process transformation, and major ERP/SaaS platforms

  • Deep understanding of current organizational change management trends, including AI-enabled operating models, human–AI collaboration, responsible adoption, and workforce impacts

  • Strong affinity with digital technology and the ability to translate emerging capabilities into practical business, workforce, and behavioral change

  • Excellent communication, facilitation, storytelling, and presentation skills

  • A dynamic team player who thrives in diverse, international, multidisciplinary teams and builds trusted, long-term relationships with senior stakeholders

  • We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

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Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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