Description - External
About the role
We are seeking an experienced Oracle EBS R12 Order Management Functional Lead to lead the design, implementation, configuration, and continuous improvement of Oracle Order Management solutions. This role will be responsible for supporting Oracle implementations across customer service locations and driving process improvements across Customer Service, Pricing, Sales, and Marketing functions.
The ideal candidate will bring deep functional expertise in Oracle EBS R12 Order Management, Advanced Pricing, Quoting, Configurator, and Shipping, along with strong experience leading implementation activities and partnering with business and IT stakeholders.
In this role you will
- Lead the evaluation, design, configuration, and delivery of solutions within Oracle EBS R12 Order Management, Advanced Pricing, Quoting, Configurator, and Shipping.
- Lead implementations and rollouts of Oracle EBS R12 Order Management and related modules.
- Serve as a functional lead for Oracle projects and support process improvements across Customer Service organizations.
- Partner with business leaders and IT functional teams to translate business requirements into effective Oracle solutions.
- Understand Oracle EBS R12 Order Management capabilities and limitations and recommend appropriate solutions based on business needs.
- Lead CRP, SIT, and UAT sessions during Oracle implementations and communicate progress and outcomes to leadership.
- Work closely with technical teams on solution design, development, testing, and implementation.
- Support data conversion activities related to Oracle Order Management during implementations.
- Analyze business and application data and provide insights to business and IT stakeholders to support data-driven decision-making.
- Lead process simplification and continuous improvement initiatives across Order Management and Advanced Pricing.
- Mentor and support functional and technical team members throughout implementation and support activities.
- Drive alignment and synergies across Customer Service, Pricing, Sales, and Marketing functions.
Work Model: Hybrid - from the United States
What you need to have to be considered
- 10+ years of experience with Oracle EBS R12, with strong functional expertise in Order Management, Advanced Pricing, Configurator, Quoting, and Shipping.
- Strong hands-on experience in Oracle EBS R12 Order Management configuration and implementation.
- Experience leading end-to-end Oracle implementations and rollouts.
- At least 5+ years of experience leading CRP, SIT, and UAT sessions.
- Experience working with technical teams on integrations, enhancements, and data conversion activities.
- Strong understanding of end-to-end Order Management and customer service processes.
- Ability to analyze business requirements and translate them into effective Oracle application solutions.
- Strong analytical, problem-solving, stakeholder management, and communication skills.
- Bachelor’s degree in Computer Science or a related field.
- Must be a U.S. Citizen or Green Card holder.
These will help you stand out
- Extensive experience leading complex Oracle EBS R12 Order Management implementations.
- Deep expertise in Oracle Advanced Pricing, Quoting, Configurator, and Shipping.
- Experience driving process improvements and simplification across Order Management and Advanced Pricing.
- Experience supporting Customer Service, Pricing, Sales, and Marketing business functions.
- Strong experience leading workshops and implementation milestones, including CRP, SIT, and UAT.
- Experience mentoring functional team members and collaborating closely with Oracle technical teams.
- Ability to use data and operational insights to identify opportunities for process and system improvements.
Salary and Other Compensation:
The annual salary for this position is between $83,250- $112,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Employee Stock Purchase Plan
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.











