Location: Kraków, Poland
Working Model: Hybrid – 3 days in office, 2 days remote
Working Hours: Shift-based (9:00 AM – 5:00 PM or 12:00 PM – 8:00 PM)
What we do:
As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!
About the role:
The Readiness Specialist plays a key role in supporting New Business Sales (NBS) representatives throughout the sales cycle. By handling various operational tasks - referred to as workflows - the Readiness Specialist enables NBS reps to concentrate on engaging with customers and driving sales. This support not only streamlines internal processes but also enhances the overall customer experience by ensuring timely and efficient service.
Your profile:
- Portuguese language - at least C1 level, very good English (the language of communication in the company);
- Ability to work on rotating shifts (9:00 AM – 5:00 PM or 12:00 PM – 8:00 PM)
- Excellent communication skills (Written and Verbal);
- Understanding of Google Ads;
- Basic logical reasoning and problem-solving skills;
- Exceptional rapport-building and active listening skills;
- Understanding of Google Ads platform for account setup with tag implementation and ability to multitask in multilingual foreign languages;
- Experience in Google Ads/ Digital marketing - nice to have.
Your responsibilities:
- Liaise with the NBS sales representatives to collect all necessary business collaterals;
- Set up advertisers' accounts on the Google Ads Platform;
- To set appropriate Tags basis, the Business Model & Marketing Objective;
- Link My Client Center (MCC) accounts and update internal platforms with advertisers' contact details;
- Get sign-off from Kickstart+ sales reports on accuracy and completion before account handover.
We offer:
- Extensive benefits package: private medical healthcare including dental care, life insurance, and cafeteria benefits;
- Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks;
- Open-minded and multinational environment;
- Opportunity to be part of a global organization focused on development;
- Professional development and a clear career path;
- Training & development opportunities including language courses;
FRESH GRADUATES ARE WELCOME!
For more information about us, visit Cognizant Poland.
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If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
“Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard”.
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About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.