Maps Data Analyst (Full-Time, On-Site – Lisbon)

Join our Places team and help improve one of the world’s most widely used map applications. As a Maps Data Analyst, you will validate, refine, and enrich map-related data to ensure users receive accurate and reliable information. Your work directly impacts how millions of people navigate and discover places every day.

Role Details

Schedule: Monday–Friday
Contract Type: Full-time
Location: On-site at LACS Santos, Lisbon
Project: Map content and data quality improvement for a global technology client

Role Description

As a Maps Data Analyst, you will review tickets submitted by internal teams and map users, focusing on improving and updating attributes of locations displayed on the map. Using internal tools, web research, and user-generated content (such as comments and photos), you will:

• Validate and correct map data for places and points of interest
• Update key attributes including names, categories, addresses, geocodes, business hours, and more
• Identify missing, outdated, or incorrect information and apply the necessary updates
• Ensure consistency and accuracy across multiple markets and data sets
• Run tests and provide feedback on newly introduced procedures, tools, and workflows
• Maintain high-quality standards by following defined guidelines and operational processes

Your analytical mindset and attention to detail will be essential in supporting the enhancement of map accuracy and overall user experience.

What We’re Looking For

• Native‑level written and spoken communication skills
• Fluency in English
• 0–2 years of experience in BPO operations, maps projects, data validation, content moderation, or web research
• Strong attention to detail with a commitment to accuracy and completeness
• Ability to analyze large sets of data and deliver clear, structured results
• Good communication skills, both written and verbal
• Proactive, collaborative approach with strong team spirit
• Ability to learn quickly and adapt to evolving tools, processes, and operational workflows
• Strong organizational skills and the ability to work efficiently in a dynamic environment
• Valid legal work permit for Portugal

What We Offer

• Clear opportunities for professional development and career progression
• A dynamic, multicultural, and inclusive workplace
• Continuous training and learning programs
• Annual bonus program
• Competitive salary and benefits aligned with the role

You will be involved in the full lifecycle of new solutions – requirements gathering, design, implementation, testing, and production rollout – along with day-to-day operations, incident response, and continuous optimization.

You will collaborate closely with application teams, infrastructure, security, and stakeholders to deliver high-quality identity solutions on time and to agreed service levels.

Responsibilities:

• Install, configure, automate, and administer Omada Identity (IGA) and Microsoft Entra ID (Azure AD), including upgrades, patching, connector management, and identity lifecycle operations.

• Design, implement, and support Privileged Access Management (PAM) solutions; define and enforce least-privilege access policies across systems and applications.

• Own identity lifecycle processes: joiner, mover, leaver workflows, role-based access control (RBAC), access certifications, and segregation of duties (SoD) controls.

• Implement and maintain identity security controls: authentication policies, MFA enforcement, Conditional Access, auditing, and compliance reporting.

• Automate routine IAM operations using PowerShell (or other tools) and integration tooling; improve reliability through standardization and repeatable runbooks.

• Configure and maintain federated identity protocols (SAML, OAuth 2.0, OIDC) and directory synchronization (SCIM) for SSO integrations with enterprise applications.

• Collaborate with cross-functional teams to support application onboarding, troubleshoot access issues, and advise on identity architecture and governance patterns.

• Work independently, mentor others, and contribute to improving the team's technical maturity and operational standards (on-call, incident/problem management).

• Support audit and compliance activities by maintaining access review evidence, producing identity reports, and ensuring alignment with regulatory requirements (e.g., ISO 27001, SOX, GDPR).

Requirements:

• Strong background in IAM/IGA platforms, particularly Entra ID and/or Omada Identity: installation, configuration, connector management, role modelling, and access certification workflows.

• Hands-on experience with Microsoft Entra ID (Azure AD): user/group lifecycle, Conditional Access, App Registrations, Enterprise Applications, and directory synchronization.

• Practical experience with Privileged Access Management (PAM): privileged account governance, just-in-time access, and credential vaulting.

• Strong automation mindset with proficiency in scripting for identity operations and integrations.

Nice to have:

• Experience with SSO configuration, MFA enforcement, and Conditional Access policy design.

• Familiarity with federated identity protocols: SAML 2.0, OAuth 2.0, OIDC, and SCIM provisioning.

• Experience supporting audit and compliance activities (ISO 27001, SOX, GDPR) through access reviews and identity reporting

• Exposure to CI/CD pipelines (Azure DevOps, GitHub Actions) and Infrastructure as Code for identity platform automation.

What we offer:

• Opportunity to be part of a global organization.

• Encouraging working atmosphere, engaging activities, and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and others);

• Hybrid work model with remote work opportunities ( 3/5 days weekly from the office)

• Open, modern, and ergonomic work environment when working from the office with the multicultural community.

• Opportunity to grow professionally and personally (e.g. Udemy) and continuously develop within the domain.
• The salary range for this position is from 4.485 to 5.950 EURO gross before taxes.*
  *Salary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.

Cognizant, as a digital company, makes employee health and safety its top priority. With that in mind, we are implementing virtual hiring and work practices which means all interviews will be conducted online as well as live from the office
We will be looking forward to Your CV.
Only suitable candidates will be contacted within 7 days from application.
Stay up to date with our website https://www.cognizant.com/lt/en
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Experience in the contact center domain

Extensive knowledge in leading Contact centers platform including Google Dialog flow, Amazon Connect, Genesys Cloud, NICE Incontact, Twilio

Experience in Cloud based CCaaS solutions are mandatory

Experience in leading and responding to RFP

Comfortable in presenting the solutions to customers

Good working knowledge in making Powerpoint presentations and excel sheets

Track record of building new solutions, publishing white papers, writing blogs

Motivated self-starter, proactive and action-oriented

Strategic problem solving and collaboration skills

Excellent communication and written skills in English

We are looking for a Technical Project Manager with a proven project delivery track record and a technical background in Node.js and React.js development. You will lead the end-to-end delivery of web application projects within working closely with engineering teams and business stakeholders on Microsoft Azure cloud infrastructure. Candidates matching approximately 70% of the listed requirements are encouraged to apply.

Job Summary

Required Skills & Experience

7 10 Years of experience in ETL Data Testing.

Strong hands on experience with Databricks and Apache Spark PySpark .

Proficiency in Python for scripting and automation.

Experience with Kafka similar frameworks for test automation.

Solid understanding of Delta Lake SQL Mongo and data warehousing concepts.

Experience working in Agile Scrum environments.

Strong analytical and problem solving skills.

Key Responsibilities

Manual Testing

Understand busines

Responsibilities

Required Skills & Experience

7 10 Years of experience in ETL Data Testing.

Strong hands on experience with Databricks and Apache Spark PySpark .

Proficiency in Python for scripting and automation.

Experience with Kafka similar frameworks for test automation.

Solid understanding of Delta Lake SQL Mongo and data warehousing concepts.

Experience working in Agile Scrum environments.

Strong analytical and problem solving skills.

Key Responsibilities

Manual Testing

Understand business requirements and data flow across ETL pipelines in Databricks.

Perform manual testing of ETL jobs data ingestion transformation and validation.

Write and execute test cases to validate data accuracy completeness and integrity.

Perform root cause analysis for data discrepancies and report defects.

Validate data across multiple sources including Delta Lake Mongo Kafka and external systems.

Automation Testing

Design and implement automated test scripts using Cucumber with Python.

Develop reusable test components for validating Databricks notebooks and workflows.

Integrate automated tests into CI CD pipelines for continuous validation.

Maintain and enhance the automation framework to support evolving data pipelines.

Generate test reports and dashboards for stakeholders.

Job Summary

We are seeking a Senior SDET with 6 to 9 years of experience to join our team in a hybrid work model. The ideal candidate will have expertise in Loadrunner NoSQL TestNG Selenium and HTML along with domain experience in Provider. This role involves developing and executing automated tests to ensure software quality and reliability. The candidate will work in a day shift with no travel requirements.

Responsibilities

• Develop and execute automated test scripts using Selenium and TestNG to ensure software quality and reliability.
• Collaborate with cross-functional teams to understand project requirements and design test strategies.
• Utilize Loadrunner to perform performance testing and identify bottlenecks in the system.
• Implement and maintain test data management strategies using NoSQL databases.
• Create detailed test plans and test cases based on functional and non-functional requirements.
• Conduct thorough regression testing to ensure existing functionalities are not affected by new changes.
• Analyze test results and provide detailed reports to stakeholders for informed decision-making.
• Work closely with developers to identify and resolve defects in a timely manner.
• Ensure test environments are set up and maintained for efficient test execution.
• Participate in code reviews and provide feedback to improve code quality and testability.
• Stay updated with the latest testing tools and technologies to enhance testing processes.
• Contribute to continuous improvement initiatives to optimize testing efficiency and effectiveness.
• Ensure compliance with industry standards and best practices in software testing.

Qualifications

• Possess strong experience in automated testing tools such as Selenium and TestNG.
• Demonstrate proficiency in performance testing using Loadrunner.
• Have a solid understanding of NoSQL databases for test data management.
• Exhibit knowledge of HTML for testing web applications.
• Show expertise in the Provider domain to ensure relevant test coverage.
• Display excellent analytical and problem-solving skills.
• Communicate effectively with team members and stakeholders.

Summary: We are looking for a visionary Principal Architect to lead the design, development, and deployment of AI-powered solutions. This role is crucial in shaping our platform's future by architecting intelligent agents and multi-agent frameworks using the latest advancements in Large Language Models (LLMs). The ideal candidate will have over 12 years of software engineering experience, with at least 5 years focused on AI/ML. They will possess deep expertise across the full stack, including frontend frameworks like React and Angular, backend technologies like Node.js and Python, and cloud platforms such as AWS, Azure, or GCP. Responsibilities include leading architectural design, integrating AI agents with core systems, developing APIs, and collaborating with data scientists to fine-tune LLMs. The role also involves establishing ML Ops practices, designing data pipelines, and mentoring junior engineers. Strong problem-solving skills, excellent communication, and a passion for continuous learning are essential.

Responsibilities:

· Lead Architectural Design:

o Define and evolve the overall architecture for LLM-powered agents and multi-agent systems that optimize agent economics over time.

o Design and implement robust, scalable, and maintainable microservices architectures.

o Ensure seamless integration of AI Agents leveraging protocols like MCP with other core systems and databases.

o Oversee the development of APIs and SDKs for internal and external consumption.

· Full-Stack Expertise:

o Possess deep expertise across the full stack, including:

o Frontend: React, Angular, Vue.js, or similar frameworks.

o Backend: Node.js, Python (with frameworks like Flask, Django, or FastAPI), Java, or other relevant languages.

o Database: SQL (MySQL, PostgreSQL), NoSQL (MongoDB, Cassandra), and experience with database design, optimization, and management.

o Cloud Platforms: Any 02 out of AWS, Azure, GCP (experience with serverless computing, containerization, and cloud-native technologies is a must).

· Model Building & Fine-tuning:

o Collaborate with data scientists and ML engineers to fine-tune and optimize LLMs for specific tasks and domains.

o Develop and implement robust model evaluation and monitoring systems such as Arize, LangSmith etc.

o Stay abreast of the latest advancements in LLM research and development.

o Hands-on experience with agent frameworks like MAF, Autogen, AWS Agent Framework, LangGraph etc.

· Prompt Engineering & LLM Integration:

o Develop and refine effective prompting strategies to maximize the performance of LLMs.

o Design and implement mechanisms for safe and reliable LLM integration.

o Address challenges related to bias, hallucinations, and other potential LLM limitations.

· ML Ops & Observability:

o Establish and maintain robust ML Ops practices, including CI/CD pipelines, model versioning, and experiment tracking.

o Implement comprehensive monitoring and observability solutions to track model performance, identify anomalies, and ensure system stability.

· Data Engineering:

o Design and implement data pipelines for efficient data ingestion, transformation, and storage.

o Ensure data quality and security throughout the data lifecycle.

· Team Leadership & Mentorship:

o Guide and mentor junior engineers in best practices for development and deployment of agents.

o Foster a culture of innovation, collaboration, and continuous learning within the team.

Qualifications:

• Proven Experience: 12+ years of experience in software engineering with a strong focus on AI/ML for at least 05 years.
• Deep LLM Expertise: Demonstrated expertise in building and deploying applications powered by LLMs (e.g., GPT, Claude 3.5).
• Full-Stack Proficiency: Strong hands-on experience with frontend, backend, and cloud technologies.
• Architectural Skills: Proven ability to design and implement complex, scalable, and maintainable architectures.
• Data Engineering Skills: Experience with data pipelines, data warehousing, and data analysis.
• ML Ops & Observability: Experience with ML Ops best practices, including CI/CD, model versioning, and monitoring.
• Communication & Collaboration: Excellent communication, collaboration, and leadership skills.
• Strong Problem-Solving & Analytical Skills: Ability to analyze complex problems and develop innovative solutions.
• Continuous Learning: Passion for learning and staying up to date with the latest advancements in AI/ML.

Location: AIA- Chennai

Exp: 3 to 12 years

Responsibilities:

• Model Deployment, Model Monitoring, Model Retraining
• Deployment pipeline, Inference pipeline, Monitoring pipeline, Retraining pipeline
• Drift Detection, Data Drift, Model Drift
• Experiment Tracking
• MLOps Architecture
• REST API publishing

Job Responsibilities:

· Research and implement MLOps tools, frameworks and platforms for our Data Science projects.

· Work on a backlog of activities to raise MLOps maturity in the organization.

· Proactively introduce a modern, agile and automated approach to Data Science.

· Conduct internal training and presentations about MLOps tools’ benefits and usage.

Required experience and qualifications:

· Wide experience with Kubernetes.

· Experience in operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g. Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, DKube).

· Good understanding of ML and AI concepts. Hands-on experience in ML model development.

· Proficiency in Python used both for ML and automation tasks. Good knowledge of Bash and Unix command line toolkit.

· Experience in CI/CD/CT pipelines implementation.

· Experience with cloud platforms - preferably AWS - would be an advantage.

Job Description:

• Collect and prepare data for training and evaluating multimodal foundation models. This may involve cleaning and processing text data or creating synthetic data.
• Develop and optimize large-scale language models like GANs (Generative Adversarial Networks) and VAEs (Variational Autoencoders)
• Work on tasks involving language modeling, text generation, understanding, and contextual comprehension.
• Regularly review and fine-tune Large Language models to ensure maximum accuracy and relevance for custom datasets.
• Build and deploy AI applications on cloud platforms – any hyperscaler Azure, GCP or AWS.
• Integrate AI models with our company's data to enhance and augment existing applications.

Role & Responsibility

• Handle data preprocessing, augmentation, and generation of synthetic data.
• Design and develop backend services using Python or .NET to support OpenAI-powered solutions (or any other LLM solution)
• Develop and Maintaining AI Pipelines
• Work with custom datasets, utilizing techniques like chunking and embeddings, to train and fine-tune models.
• Integrate Azure cognitive services (or equivalent platform services) to extend functionality and improve AI solutions
• Collaborate with cross-functional teams to ensure smooth deployment and integration of AI solutions.
• Ensure the robustness, efficiency, and scalability of AI systems.
• Stay updated with the latest advancements in AI and machine learning technologies.

Skills & Experience

· Strong foundation in machine learning, deep learning, and computer science.

· Expertise in generative AI models and techniques (e.g., GANs, VAEs, Transformers).

· Experience with natural language processing (NLP) and computer vision is a plus.

· Ability to work independently and as part of a team.

· Knowledge of advanced programming like Python, and especially AI-centric libraries like TensorFlow, PyTorch, and Keras. This includes the ability to implement and manipulate complex algorithms fundamental to developing generative AI models.

· Knowledge of Natural language processing (NLP) for text generation projects like text parsing, sentiment analysis, and the use of transformers like GPT (generative pre-trained transformer) models.

· Experience in Data management, including data pre-processing, augmentation, and generation of synthetic data. This involves cleaning, labeling, and augmenting data to train and improve AI models.

· Experience in developing and deploying AI models in production environments.

• Knowledge of cloud services (AWS, Azure, GCP) and understanding of containerization technologies like Docker and orchestration tools like Kubernetes for deploying , managing and scaling AI solutions
• Should be able to bring new ideas and innovative solutions to our clients

Job Description:

1. Be a hands-on problem solver with consultative approach, who can apply Machine Learning & Deep Learning algorithms to solve business challenges

a. Use the knowledge of wide variety of AI/ML techniques and algorithms to find what combinations of these techniques can best solve the problem

b. Improve Model accuracy to deliver greater business impact

c. Estimate business impact due to deployment of model

2. Work with the domain/customer teams to understand business context , data dictionaries and apply relevant Deep Learning solution for the given business challenge

3. Working with tools and scripts for sufficiently pre-processing the data & feature engineering for model development – Python / R / SQL / Cloud data pipelines

4. Design , develop & deploy Deep learning models using Tensorflow / Pytorch

5. Experience in using Deep learning models with text, speech, image and video data

a. Design & Develop NLP models for Text Classification, Custom Entity Recognition, Relationship extraction, Text Summarization, Topic Modeling, Reasoning over Knowledge Graphs, Semantic Search using NLP tools like Spacy and opensource Tensorflow, Pytorch, etc

b. Design and develop Image recognition & video analysis models using Deep learning algorithms and open source tools like OpenCV

c. Knowledge of State of the art Deep learning algorithms

6. Optimize and tune Deep Learnings model for best possible accuracy

7. Use visualization tools/modules to be able to explore and analyze outcomes & for Model validation eg: using Power BI / Tableau

8. Work with application teams, in deploying models on cloud as a service or on-prem

a. Deployment of models in Test / Control framework for tracking

b. Build CI/CD pipelines for ML model deployment

9. Integrating AI&ML models with other applications using REST APIs and other connector technologies

10. Constantly upskill and update with the latest techniques and best practices. Write white papers and create demonstrable assets to summarize the AIML work and its impact.

· Technology/Subject Matter Expertise

· Sufficient expertise in machine learning, mathematical and statistical sciences

· Use of versioning & Collaborative tools like Git / Github

· Good understanding of landscape of AI solutions – cloud, GPU based compute, data security and privacy, API gateways, microservices based architecture, big data ingestion, storage and processing, CUDA Programming

· Develop prototype level ideas into a solution that can scale to industrial grade strength

· Ability to quantify & estimate the impact of ML models

·

· Softskills Profile

• Curiosity to think in fresh and unique ways with the intent of breaking new ground.
• Must have the ability to share, explain and “sell” their thoughts, processes, ideas and opinions, even outside their own span of control
• Ability to think ahead, and anticipate the needs for solving the problem will be important

· Ability to communicate key messages effectively, and articulate strong opinions in large forums

· Desirable Experience:

· Keen contributor to open source communities, and communities like Kaggle

· Ability to process Huge amount of Data using Pyspark/Hadoop

· Development & Application of Reinforcement Learning

· Knowledge of Optimization/Genetic Algorithms

· Operationalizing Deep learning model for a customer and understanding nuances of scaling such models in real scenarios

· Optimize and tune deep learning model for best possible accuracy

· Understanding of stream data processing, RPA, edge computing, AR/VR etc

· Appreciation of digital ethics, data privacy will be important

· Experience of working with AI & Cognitive services platforms like Azure ML, IBM Watson, AWS Sagemaker, Google Cloud will all be a big plus

· Experience in platforms like Data robot, Cognitive scale, H2O.AI etc will all be a big plus

In this role, you will:
• Lead end to end program planning and execution for commercial underwriting and Quality Engineering initiatives
• Partner closely with CIOs and senior leadership to manage communication, expectations, and strategic alignment
• Influence and align CIO strategic goals with program delivery, including Test Automation, Gen AI implementation, and Data Strategy
• Drive organizational change management to support adoption of new processes, tools, and modernization strategies
• Champion transformation and innovation initiatives across Quality Engineering and Assurance
• Develop, manage, and govern program budgets while ensuring financial discipline and value delivery
• Identify program risks, dependencies, and mitigation strategies across multiple workstreams

Work model: Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week onsite at a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:
• 10+ years of experience in Program or Project Management leading complex, enterprise initiatives
• 15+ years of Quality Engineering / Testing experience with strong knowledge of testing methodologies and techniques
• At least 3 years of experience within Commercial Property & Casualty (P&C) insurance
• Proven experience partnering with and influencing CIOs and senior executive stakeholders
• Strong blend of business and technical acumen, with the ability to translate strategy into execution
• Excellent stakeholder management and interpersonal communication skills, both verbal and written

These will help you stand out:
• Experience leading enterprise-wide transformation programs in Quality Engineering or Technology modernization
• Hands-on exposure to Test Automation, Gen AI enablement, and data-driven testing strategies
• Demonstrated success driving change management and adoption across distributed teams

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting ideas to this role.

Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

In this role, you will

• Develop automated testing scripts using Python and Robot Framework.
• Design and maintain automated test frameworks using Python and Robot Framework
• Implement and maintain test automation frameworks using Robot Framework.
• Ensure comprehensive test coverage for both frontend (UI) and backend (API, database) components
• Perform data validation using SQL DB queries and handling medium to complex queries with ease.
• Implement and manage CI/CD pipelines using tools like Jenkins, GitLab CI, or similar.
• Stay up to date with new automation tools, techniques, and trends — especially in Python-based ecosystems.

Required skills

• Overall 6-10 years of hands-on experience in automation framework development.
• Must have 3+ years of experience in automation testing with Python and Robot Framework.
• Proven experience in designing and implementing robust automation frameworks from scratch for both backend and frontend systems
• Must have strong Experience in Data Validation using Python.
• Must have good experience with SQL database and writing complex SQL queries.
• Familiarity with Linux/Unix environments and Unix Shell Scripting.
• Good knowledge of CI/CD tools like Jenkins, GitLab CI/CD
• Familiarity with GitHub Co-pilot, leveraging AI technology for QE tasks.
• Good knowledge with QE Processes, methodologies and Test Design techniques.
• Good knowledge of ALM, JIRA and Confluence.

Preferred skills

• Experience in the banking domain is a plus.
• Certifications in Python, DevOps, or Cloud technologies are a plus.
• Exposure to Gen AI, LLM, Data Engineering.
• Experience with Linux and shell scripting.

Total compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD 73,000 – 90,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Toronto, province. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.

In this role, you will:

• Lead end-to-end testing efforts for General Insurance platforms, specifically DuckCreek, across Policy Creation, Renewal, Reserve Transactions, and Payments.

• Define and execute test strategies, estimations, reporting metrics, and root cause analysis for complex programs.

• Provide hands-on support for critical defect retesting and E2E sanity checks.

• Collaborate across multiple vendors and lines of business to ensure seamless integration and quality assurance.

• Drive Agile delivery practices using Rally, and contribute to DevOps workflows and automation scripting.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered·

• 12+ years of QA Test Manager with at least 8 years in a Test Lead or Manager capacity.
• 10+ years of testing experience with strong understanding of testing methodologies, techniques.
• At least 3 years of Commercial P&C Claims experience.
• Strong domain expertise in General Insurance, specifically Property & Casualty and Workers Compensation.
• Hands-on experience with DuckCreek platform and insurance lifecycle processes.
• Proven ability to lead complex program implementations and multi-vendor environments.
• Proficiency in Rally, ALM, Jira, and test management best practices.Strong stakeholder management skills with solid interpersonal communications including verbal and written communications.

These will help you stand out

• Experience in building QA metrics and root cause analysis reports.
• Exposure to DevOps workflows and automation scripting.
• Ability to work independently and provide end-to-end testing solutions across diverse systems.
  
  

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

In this role, you will

• Design, develop, and execute test plans, test cases, and test scripts for ETL processes.
• Automate assigned areas/features using the existing Framework and provide the test estimations, build automation scripts using Python & Unix.
• Develop Python scripts to automate data validation and transformation tasks.
• Develop automated test scripts using SQL, Python, or other testing frameworks.
• Utilize SQL or any database querying language to compare, manage and manipulate data efficiently.
• Perform data quality checks and identify anomalies across multiple sources.
• Write optimized SQL queries and stored procedures for data extraction, transformation, and loading.
• Validate data mappings and transformations to ensure they meet business requirements.

Required skills

• Overall 7-10 years of overall testing experience with focus on ETL/Data Testing projects in the banking domain.
• Minimum 3 years of experience in automated testing with Python.
• 2+ years of hands on experience in UNIX. Strong knowledge and expertise of Unix / Linux commands and scripting including file operations, manipulation and compare.
• Must have good experience with SQL database and writing complex SQL queries.
• Must have strong ETL process/SQL, ORACLE, Hive complex query writing skills.
• 3+ years of hands on experience in SQL. Should be able to write complex joins, unions, case and aggregations. Ability to compare large datasets using SQL, Python.
• Strong understanding the database concepts (indexes, constrains, normalization).
• Experience in a variety of test automation frameworks/tools e.g., (Cucumber, Robot Framework, SoapUI, Selenium, TestNG) and script development using Python.
• Proficient with Quality processes, test deliverables, defining Test Strategies, Test Plans and evaluating Risk Coverage.

Preferred skills

• Experience in the banking domain is a plus.
• Experience with AI/ML-powered testing tools and techniques.
• Cloud platform experience (AWS, Azure, GCP).
• Experience with Linux and shell scripting.

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter—help us see how you the right person for this role.

Total compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD 70,000 – 90,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.

In this role, you will:
• Build and validate automation solutions across the STLC, including UI/API automation using GenAI‑assisted coding.
• Design and enhance solutions for test data mining and intelligent test generation.
• Participate in the architecture, design, and implementation of automation frameworks, pipelines, and prompt engineering models.
• Contribute to cross‑functional automation initiatives and Proofs of Concept across the software lifecycle.
• Define the Automation & GenAI adoption roadmap aligned with client goals and transformation priorities.
• Evaluate build‑versus‑buy decisions and recommend suitable vendors, platforms, and technologies.
• Advocate for responsible automation practices, governance standards, and model management frameworks.
• Collaborate with senior stakeholders and provide governance across automation programs.
• Mentor teams on automation engineering and GenAI best practices.
• Stay ahead of emerging trends in automation and GenAI, continuously identifying opportunities for efficiency and innovation.

Work model: Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week onsite in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs
The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements

What you need to have to be considered
• 15+ years of testing experience with strong expertise in UI/API test automation frameworks and engineering.
• Proven experience working directly with CIO‑level leaders.
• Strong technical acumen with the ability to architect enterprise automation solutions.
• Excellent stakeholder management skills with strong verbal and written communication abilities.

These will help you stand out
• Demonstrated leadership in automation transformation initiatives.
• Experience guiding teams in GenAI‑driven engineering and automation practices.
• Ability to drive innovation and experimentation in automation frameworks and AI‑enhanced test strategies.
• Experience evaluating automation platforms and shaping long‑term automation strategy.

Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Job Summary

The Functional Lead will play a pivotal role in managing and optimizing Oracle E Business Suite applications focusing on modules such as Order Management Payables General Ledger and EB Tax. With a hybrid work model and day shift the candidate will leverage their expertise to enhance financial operations and streamline processes ensuring seamless integration and functionality across the organization.

Responsibilities

• Oversee the implementation and optimization of Oracle E Business Suite applications ensuring alignment with business objectives.
• Collaborate with cross-functional teams to gather requirements and design solutions that enhance financial operations.
• Provide expert guidance on EBS-Order Management EBS-Payables EBS-General Ledger and EBS-EB Tax modules to improve system functionality.
• Analyze business processes and identify opportunities for automation and efficiency improvements within Oracle E Business Suite.
• Develop and maintain documentation for system configurations processes and user guides to support ongoing operations.
• Conduct regular system audits and troubleshoot issues to ensure optimal performance and compliance with industry standards.
• Facilitate training sessions for end-users to enhance their understanding and utilization of Oracle E Business Suite applications.
• Monitor system performance and implement enhancements to improve user experience and operational efficiency.
• Collaborate with IT teams to ensure seamless integration of Oracle E Business Suite with other enterprise systems.
• Provide strategic insights and recommendations to senior management on leveraging Oracle E Business Suite for business growth.
• Ensure data integrity and security within Oracle E Business Suite applications adhering to best practices and regulatory requirements.
• Lead efforts to upgrade and patch Oracle E Business Suite applications minimizing downtime and disruption to business operations.
• Support the finance department in streamlining processes related to payments and payable invoice processing.

Qualifications

• Demonstrate extensive experience in Oracle E Business Suite particularly in Order Management Payables General Ledger and EB Tax modules.
• Possess strong analytical skills to identify and resolve system issues efficiently.
• Exhibit excellent communication skills to collaborate effectively with cross-functional teams.
• Have a solid understanding of financial operations and processes within Oracle E Business Suite.
• Show proficiency in documentation and training to support user adoption and system utilization.
• Display a proactive approach to system enhancements and process improvements.
• Demonstrate the ability to work independently and manage multiple priorities in a hybrid work environment.

Responsibilities

· Drive planning and execution of complex S/4HANA engagements to ensure predictable and high-quality delivery outcomes in a hybrid environment.

· Lead end-to-end delivery governance across portfolios, ensuring alignment to scope, quality, schedule, and cost expectations while maintaining high client satisfaction.

· Coordinate cross-functional teams and client stakeholders to manage priorities, dependencies, and risks, proactively removing delivery impediments.

· Provide structured portfolio-level reporting on risks, issues, decisions, and benefits realisation to enable informed executive decision-making.

· Align S/4HANA programme goals with manufacturing and supply chain processes to improve operational efficiency and resource utilisation.

· Support alignment with finance and accounting processes to enhance budget control, financial transparency, and performance tracking.

· Drive adoption of standardised project and portfolio management practices to ensure consistency, transparency, and traceability across initiatives.

· Implement robust risk and issue management frameworks to minimise delivery disruptions and protect business value.

· Collaborate with enterprise architects and functional leaders to shape S/4HANA portfolio roadmaps aligned with digital transformation objectives.

· Drive continuous improvement through analysis of delivery metrics and lessons learned to enhance future programme performance.

· Ensure compliance with organisational policies and regulatory requirements throughout the delivery lifecycle.

· Manage stakeholder expectations through clear communication, proactive escalation, and structured governance forums.

· Mentor and develop project management teams to strengthen overall delivery capability.

Required Qualifications:

· 15–20 years of progressive experience in portfolio and project management, including leadership of large-scale enterprise transformation programmes.

· Strong hands-on experience across the full project lifecycle, including demand intake, prioritisation, planning, execution, monitoring, and closure.

· Proven track record delivering complex SAP S/4HANA programmes in multi-project, global environments.

· Solid understanding of manufacturing and supply chain processes, including production planning, procurement, and logistics.

· Working knowledge of finance and accounting processes, including budgeting, cost allocation, and profitability analysis.

· Strong stakeholder management and communication skills, with the ability to engage senior business and technology leaders using data-driven insights.

#LI-FA1

About Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world.

See how at [www.cognizant.com](http://www.cognizant.com) or @cognizant.

The Strategy Lead – APJ is a high-impact, senior individual contributor role responsible for shaping, governing and enabling the execution of the APJ regional strategy, with a strong emphasis on business and operating model transformation. The incumbent will work directly with and in service of the President – APJ, providing both analytical rigor and strategic thought partnership to advance priorities across markets, service lines and functions.

This role sits at the intersection of strategy, governance and execution — a critical enabler of the APJ leadership agenda. The successful candidate will serve as a trusted advisor to the President – APJ, helping to connect regional ambitions with global priorities, align cross-functional stakeholders, and ensure that strategic commitments are tracked and delivered with discipline.

Strategy Development & Direction

• Lead the design and articulation of the APJ strategic agenda, ensuring coherent alignment to Cognizant's global priorities and competitive positioning.

• Synthesise market intelligence, competitive landscape analysis and internal performance data to inform strategic choices and investment decisions.

• Develop high-quality, executive-ready strategic documents, presentations and business cases for the President – APJ and leadership team.

Execution Governance & Programme Management

• Anchor end-to-end governance for APJ strategic initiatives, establishing clear ownership structures, milestone frameworks and accountability mechanisms.

• Design and maintain structured dashboards and reporting cadences to track progress against strategic priorities, surfacing risks and enabling timely decision-making.

• Facilitate cross-functional alignment to ensure strategic programmes are executed with pace and rigour.

Senior Stakeholder Partnership

• Act as a trusted thought partner to the President – APJ and the APJ leadership team on matters of strategic and operational significance.

• Build and maintain strong working relationships with market leaders, service line heads and functional leads across the region.

• Represent strategic initiatives in senior forums, enabling effective decision-making and executive alignment.

Transformation Enablement

• Drive business and operating model transformation initiatives across the region, translating strategic vision into actionable programmes.

• Identify structural opportunities to improve regional effectiveness, agility and competitive differentiation.

Qualifications

• Postgraduate qualification in Management (MBA or equivalent)

Professional Experience

• A minimum of 10 – 12 years of substantive experience in strategy, business transformation, management consulting or corporate planning.

• Prior exposure to the technology or technology services sector is strongly preferred.

• Demonstrated experience working with or in proximity to senior executive leadership is an advantage.

Core Competencies & Attributes

• Strategic acuity: Ability to think across time horizons, connect macro trends to business implications and develop differentiated points of view.

• Analytical rigour: Strong quantitative and qualitative problem-solving capability; comfort with ambiguity and complex, multi-variable challenges.

• Executive communication: Exceptional written and verbal communication skills, with the ability to distil complexity into clear, compelling narratives for senior audiences.

• Stakeholder influence: Demonstrated ability to build trust and drive alignment across senior, diverse stakeholder groups without direct authority.

• Execution mindset: A bias for action and outcomes; ability to manage multiple priorities with pace and precision.

• Leadership presence: High levels of professional maturity, intellectual curiosity and personal ambition, with the drive to make a meaningful impact.

#LI-ADITIJAIN

Job Summary:

Join a high-impact team at the intersection of healthcare and technology, supporting US-based healthcare clients from our Philippines operations hub. As Presales Solutions Manager – US Healthcare, you will be the technical and solutions backbone of our sales organisation, crafting compelling, compliant, and commercially sound proposals for health systems, payers, and healthcare technology companies across the United States.

This role is ideal for a seasoned presales professional with deep knowledge of the US healthcare ecosystem – including clinical workflows, revenue cycle management, health IT interoperability (HL7/FHIR), and regulatory frameworks such as HIPAA. You will work US-aligned hours from the Philippines, partnering closely with North American sales executives to win strategic deals through exceptional solution design, demonstrations, and RFP responses. This is a rare opportunity to make a significant mark in a globally expanding healthcare technology practice.

Key Responsibilities:

· Lead presales engagements for US healthcare clients – including needs discovery, solution scoping, architecture design, and tailored product demonstrations aligned to clinical and operational workflows.

· Develop and deliver high-quality RFP/RFI responses, statements of work, and solution proposals that clearly articulate value, compliance adherence (HIPAA, HITECH), and ROI for health systems, payers, and healthcare BPO clients.

· Partner with US-based sales executives and account managers to develop win strategies, qualification frameworks, and competitive differentiation positioning for each opportunity.

· Configure and maintain demo environments and proof-of-concept builds specific to US healthcare use cases such as revenue cycle management, prior authorisation, claims processing, and clinical documentation.

· Act as a subject matter expert and internal resource for the product and delivery teams, feeding back market insights, client requirements, and competitive intelligence from the US healthcare market.

· Support contract and commercial negotiations by providing technical clarifications, solution validation, and compliance assurances during client discussions.

· Maintain and continuously update a presales knowledge base covering US healthcare solution assets, battle cards, case studies, and compliance documentation.

· Work on a US-aligned schedule (night or flexible shift from Philippines) to support real-time client engagements, workshops, and solution presentations with North American stakeholders.

Key Skills and Experience

· Bachelor’s degree in Health Informatics, Nursing, Information Technology, Computer Science, Business Administration, or a related field. A Master’s degree or MBA with a healthcare focus is a significant advantage.

· Relevant certifications such as CPHIMS (Certified Professional in Health Informatics and Information Management), RHIA, or vendor-specific credentials (e.g., Epic certification, AWS Healthcare Competency) are highly regarded.

· Extensive experience in a presales, solutions consulting, or technical sales role within the US healthcare technology sector (e.g., health IT, healthcare BPO, RCM, clinical informatics, or payer/provider platforms).

· Strong knowledge of the US healthcare ecosystem including payer/provider dynamics, revenue cycle management, prior authorisation, claims adjudication, and clinical documentation workflows.

· Strong understanding of US healthcare regulatory and compliance frameworks: HIPAA, HITECH, ACA, ICD-10, and CMS requirements.

· Good command of healthcare data interoperability standards: HL7 v2/v3, FHIR, EDI 837/835/270/271 transactions.

· Excellent written and verbal communication skills in English, with the ability to present complex technical solutions clearly to US-based clinical, operational, and executive audiences.

· Good ability to craft high-quality RFP/RFI responses and solution proposals independently and under tight US-timezone deadlines.

· Nice to Have:

o Hands-on experience with major EHR/EMR platforms (e.g., Epic, Cerner, Meditech, athenahealth) or payer platforms (e.g., Facets, QNXT).

o Familiarity with healthcare AI/ML use cases such as predictive analytics, prior authorisation automation, or NLP-driven clinical documentation.

o Prior experience working in or directly supporting US clients in a night-shift or offshore delivery model from the Philippines.

o Knowledge of value-based care models, population health management, or accountable care organisation (ACO) frameworks.

#LI-ADITIJAIN

Next steps:

If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers

Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

By joining Cognizant as a Service Desk Agent, you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud administration, and end user systems and application support. This is a client-facing role & the candidate will have regular interactions with various client managers.

Upon joining, you will get trained on practice specific technical skills, allowing you to enhance your core competency skills and grow your career. You will take on challenges to deliver technology innovation, and design and implement solutions impacting our clients’ business and IT imperatives.

Responsibilities

· Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance.

· Respond to questions from all emails and callers.

· Become familiar with each client and their respective applications.

· Learn fundamental operations of commonly used software, hardware, and other equipment.

· Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.

· Become familiar with helpdesk policies and services.

· Become familiar with the Systems, Network, Database, Desktop Engineers, programmers, developers, and each team in the IT Department.

· Other duties as assigned by the Service Manager.

Qualifications

· Intermediate English

· Advanced Spanish

· Bachelor’s degree students.

· Strong interest in learning the latest exploits, tactics, techniques and procedures, vulnerability remediation and security trends in Cloud implementations.

· Excellent communication skills with the ability to work on a team.

· Self-motivated individuals with strong analytical, troubleshooting, and problem-solving skills with the passion and appetite to learn newer technologies.

Why Cognizant?

· A career in one of the largest and fastest growing IT services providers worldwide.

· Ongoing support and funding with training and development plans.

· Opportunity to work for leading global companies.

· Our work environment is diverse, collaborative, and inclusive. We create conditions for everyone to thrive.

· A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location: Argentina.

Shift: TUESDAY TO SATURDAY 23:00 – 06:00. Hybrid (Office: Three days per week) - Full Time.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Team: Cloud, Infrastructure & Security (CIS)

Position Overview

This position will provide hosting operations support for all System/Application related up/down enterprise management activities & network-related within the Data Center and remote customer locations. This position will require strong technical skills infrastructure along with customer interaction to coordinate operations & configuration activities.

Key Responsibilities

· Apply ITIL-based incident, request, change, and escalation management processes.

· Create, manage, and resolve tickets in ServiceNow ITSM, demonstrating professional communication and ticket ownership.

· Troubleshoot Windows OS, Microsoft 365, printers, drivers, and device issues.

· Manage users, passwords, and network connectivity using Active Directory, DNS, DHCP, and profile resets.

· Resolve VPN, MFA, and network access issues, including WiFi/LAN troubleshooting and password management workflows.

· Master troubleshooting across Windows, M365, Outlook, OneDrive, printers, and access failures.

· Support mobile devices, MDM enrollment, Citrix/Horizon VDI, and remote session troubleshooting.

· Work with collaboration tools (SharePoint, Teams, Confluence), endpoint security, and remote support tools (RDP, Dameware, AnyDesk).

· Provide basic support for AWS and Azure cloud access, including EC2, S3, Azure AD/Entra ID, and MFA architecture.

· Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect, Avaya, and GenAI agent assist.

· Demonstrate clear communication, empathy, call/chat etiquette, and de-escalation techniques in multi-channel support scenarios.

· Collaborate with cross-functional teams to deliver professional, multi-channel customer support and production readiness.

· Engage in continuous learning and apply best practices in service desk, cloud, and remote support operations.

Required Skills & Qualifications

· Minimum of High School diploma and/or an Associates or Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

· Understanding of ITIL, incident management, and ticketing systems (ServiceNow).

· Familiarity with Windows OS, Microsoft 365, Active Directory, DNS, DHCP, and network troubleshooting.

· Exposure to cloud platforms (AWS, Azure), endpoint security, and remote support tools.

· Strong analytical, troubleshooting, and communication skills.

· Eagerness to learn new technologies and contribute to team success.

· Experience with ServiceNow ITSM, ticket lifecycle management, and escalation workflows.

· Hands-on with MDM, VDI, collaboration tools, and endpoint security.

· Familiarity with cloud access troubleshooting, call center software, and GenAI agent assist.

· Understanding of hardware fundamentals, remote support, and compliance monitoring.

· Interest in AI/ML, automation, and cloud operations for enterprise environments.

· Certifications:

o ITIL Foundation Certification

o Microsoft Certified: Modern Desktop Administrator Associate

o CompTIA A+, Network+, or Security+

o Relevant certifications in cloud, remote support, or service desk operations

Location

New hires will be hired at the Cognizant office in XXX, where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment.

Start Date

New hires will start in January 2026. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

The annual salary for this position is $45,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

A Senior Backend Engineer - SQL Spring Boot Microservices role involves designing developing and optimizing software solutions using SQL Spring Boot Microservices and Spring Framework. With a hybrid work model and day shift the candidate will contribute to scalable and efficient software systems that align with business goals.

Cognizant’s Application Delivery If you’re like us, you’ve got big ideas. At Cognizant, we’re exploring new ideas every day. We help industry leading companies reinvent their business models and innovate products that create new value—by connecting people with things, insights and experiences. Cognizant digital engineering designs, engineers and delivers digital products and experiences that drive digital-first business models. We offer the most comprehensive digital engineering expertise and client-centric methodology for sustainable innovation.

Location: Minneapolis-MN
Experience Required: 10+ years

You must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Cognizant will not sponsor work authorization for this role.

Responsibilities:

• Develop and maintain high-quality software solutions using SQL Spring Boot Microservices and Spring Framework to meet business requirements and ensure system efficiency.

• Collaborate with cross-functional teams to gather requirements, analyze technical challenges and propose effective solutions that align with organizational objectives.

• Implement robust and scalable microservices architecture to ensure seamless integration and communication between different system components.

• Optimize database queries and ensure efficient data management using SQL to enhance system performance and reliability.

• Design and develop APIs and services that adhere to industry standards and best practices ensuring secure and efficient data exchange.

• Conduct thorough testing and debugging software applications to identify and resolve issues ensuring high-quality deliverables.

• Provide technical expertise and guidance to junior team members fostering a collaborative and knowledge-sharing environment.

• Stay updated with emerging technologies and industry trends to incorporate innovative solutions into software development processes.

• Ensure compliance with coding standards security protocols and organizational policies throughout the software development lifecycle.

• Participate in code reviews and provide constructive feedback to improve code quality and maintain consistency across projects.

• Document technical specifications system designs and development processes to ensure clear communication and knowledge transfer.

• Collaborate with DevOps teams to streamline deployment processes and ensure smooth operation of software systems in production environments.

• Contribute to the continuous improvement of development methodologies and practices to enhance team productivity and project outcomes.

Qualifications:

• Demonstrate expertise in SQL for efficient database management and optimization.

• Exhibit strong proficiency in Spring Boot and Spring Framework for developing scalable and maintainable applications.

• Possess hands-on experience in designing and implementing microservices architecture for distributed systems.

• Showcase ability to troubleshoot and debug complex software issues effectively.

• Display excellent communication and collaboration skills to work effectively in a hybrid work model.

• Have a proven track record of delivering high-quality software solutions within deadlines.

• Show adaptability to learn and implement new technologies as required by project demands.

• Demonstrate strong analytical and problem-solving skills to address technical challenges.

• Exhibit familiarity with Agile development methodologies for efficient project execution.

• Possess a minimum of 14 years of relevant experience in software development.

• Display commitment to maintaining high standards of code quality and system performance.

• Showcase ability to work independently and take ownership of tasks while contributing to team goals.

Certifications Required

Certified Spring Professional Microsoft SQL Server Certification.

Why Choose Cognizant?
It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams! We stand out because we put human experiences at the core. Our associates enjoy robust benefits and training opportunities from our industry-recognized, award-winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to acquire certifications on the newest technologies.
Everything we do at Cognizant we do with passion—for our clients (fortune 100 companies), our communities, and our organization. It’s the defining attribute that we look for in our people.
If you love ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

About Cognizant Application Delivery Well-designed, software transcends digital technology, going beyond the fulfillment of basic requirements to focus instead on human needs. Within Cognizant Digital Engineering, we help clients develop software products that transform human insights into tangible, production-ready digital solutions. We also work with our clients to scale their native cloud applications. Using insights from the lived experiences of our consumers, we seamlessly replace traditional service strategies with engaging, precise, and direct digital applications. Designing phenomenal software is vital to success in the digital economy—and we understand that a human-centric approach is key to this design.
www.cognizant.com

Role Overview

The Technical Program Manager (TPM) – RPA & AI Automation will lead large‑scale enterprise automation initiatives leveraging UiPath and Azure OpenAI. The role is responsible for end‑to‑end program governance, delivery excellence, stakeholder alignment, and execution across global teams within an Agile / ADO‑driven environment.

Key Skills (Mandatory)

1. Experience Requirements
   1. 10+ years in IT Program / Project Management
   2. Proven delivery of enterprise RPA / AI automation programs
   3. Experience leading global onshore/offshore teams
   4. Experience in Scaled Agile environments
   5. Experience acting as SPOC for program communication
   6. Experience working with senior leadership and influence decisions
   7. High adaptability to complex enterprise / legacy environments
   8. Ability to operate effectively in ambiguous, fast-changing environments
   9. Ability to manage multiple concurrent projects
2. Automation & Technical Expertise

1. Deep expertise in UiPath SDLC and automation frameworks
2. Experience with Azure OpenAI or AI platforms
3. Knowledge of software engineering best practices
4. Strong exposure to enterprise architecture & transformations

1. Program & Delivery Management

1. End-to-end program governance and delivery ownership
2. Expertise in scope, schedule, risk, dependency & financial management
3. Strong risk identification and mitigation capabilities
4. Strong team leadership & delivery accountability
5. Executive-level communication & reporting (KPIs, risks, milestones)
6. Ability to establish and run program governance & steering committee meetings

1. Agile & Delivery Execution

1. Strong Agile methodology execution
2. Hands-on experience managing Agile projects using Azure DevOps (ADO) boards
3. Strong understanding of Agile metrics (velocity, throughput, predictability)

1. Stakeholder & Communication Management

1. Strong stakeholder management across business and IT
2. Strong track record in stakeholder engagement & satisfaction improvement

Optional / Preferred Skills

• Master’s degree (MBA or equivalent)
• Hands-on experience with UiPath (RPA)
• Advanced experience with GenAI / Azure OpenAI implementations
• Experience with DevOps (CI/CD, release mgmt, version control)
• Experience improving DevOps maturity & deployment efficiency
• Exposure to solution architecture (scalability, security, integration)

Salary and Other Compensation:

The salary for this position is between $140,000 - $150,000k depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Location: Florida

Role Overview

The Salesforce Technical Architect will be responsible for defining, governing, and delivering the end‑to‑end technical architecture for a new Salesforce Partner Portal built on Salesforce Experience Cloud (LWR framework) to support Dealer and Distributor management. The New Portal is replacing an old SharePoint/Angular based portal.

This role will lead solution design across Salesforce and multiple enterprise systems, including an external Content Management System (Adobe AEM), an external Document Management System (DMS), and SAP ERP, integrated via APIGEE and SAP CPI.

In addition to greenfield portal delivery, the architect will design and execute a portal transition strategy, enabling phased migration of capabilities and personas from an existing legacy portal while ensuring business continuity.

Responsibilities:

Experience Cloud & Front End Architecture

Own the Experience Cloud architecture using the LWR framework, ensuring scalability, performance, and security for external users.

Define component architecture using Lightning Web Components (LWC) optimized for LWR constraints.

Work with UX team to design role and persona based experiences for Dealers, Distributors, and internal support users.

ERP & Integration Architecture (SAP)

Work with Integration and SAP team to architect robust integrations between Salesforce and SAP ERP using APIGEE (API Gateway) and SAP CPI (middleware orchestration) for

Customer data synchronization (Dealers & Distributors – Accounts, Contacts, Users)

Job submission from Salesforce Partner Portal to SAP and orchestration of responses back to Salesforce

Exposure of SAP transactional data (Orders, Invoices) within the Partner Portal

Define data mapping, transformation, error handling, retries, reconciliation, and audit mechanisms.

Partner with SAP and integration teams to ensure scalability and SLA compliance.

CMS & Document Management Integration

Design scalable integration between Salesforce Experience Cloud and external CMS (Adobe AEM).

Architect secure integration with an external Document Management System, enabling retrieval and display of:

Product catalogs

Customer specific documents (contracts, invoices, statements, etc.)

Ensure document and content access adheres to user entitlements and security policies.

Identity, Access & Security Architecture

Architect Role based Access Control by using Microsoft Entra ID as primary enterprise IAM and Salesforce inbuild Sharing and Security tools

Portal Transition & Co Existence Strategy

Define and own the transition strategy from legacy partner portal to the new Salesforce Experience Cloud portal.

Design phased migration of:

Portal capabilities

User personas (Dealers, Distributors, Admins)

Data and integrations

Technical Governance & Delivery Leadership

Serve as the primary Salesforce technical authority for the program.

Define architecture principles, guardrails, and best practices across Salesforce and integrations.

Drive design reviews, technical decision logs, and architectural sign offs.

Guide development teams on complex Salesforce, LWC, and integration patterns.

Collaborate with Product Owners, UX teams, SAP teams, and enterprise architects.

Required Skills & Experience

8–12+ years of Salesforce platform experience with strong Experience Cloud focus , in designing and leading / guiding tech teams.

Hands on expertise with LWC, Experience Builder, and external user security models.

Deep understanding of Salesforce data modeling, sharing, and external user constraints.

Engages across architecture, design, build, test, transition, and go live phases.

Ability to Partners closely with enterprise architecture, security, SAP, and middleware teams.

Integration & Middleware

Experience integrating Salesforce with SAP ERP or equivalent enterprise ERPs.

Experience designing integrations using API led architecture using APIGEE (or similar) and SAP CPI (Pref)

Strong understanding of REST APIs, async patterns, eventing, and orchestration.

Nice to Have

Experience integrating Salesforce portals with Adobe AEM or similar CMS platforms.

Experience with Document Management Systems and secure document delivery patterns.

Understanding of headless or hybrid portal architectures.

Experience integrating Salesforce Experience Cloud with enterprise IAM solutions like Microsoft Entra ID

Prior experience in manufacturing, automotive, or dealer/distributor ecosystems.

Salary and Other Compensation:

Applications will be accepted until 06/05/2026.

The annual salary for this position is between $ 100,000– $ 160,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Please note, this role cannot offer visa transfer or sponsorship now or in the future.

#LI-CN1

The Cloud FinOps Engineer is a key member of the Cloud Center of Excellence (CoE) responsible for enabling financial accountability, cost optimization, and cost transparency across enterprise cloud platforms. This role partners with application delivery teams, cloud platform engineering, security, finance, and portfolio leadership to ensure cloud consumption is efficient, governed, and aligned to business outcomes.

Operating within the Cloud CoE engagement model, this role combines hands‑on analysis and execution with advisory and governance responsibilities, driving measurable cloud cost savings while embedding FinOps best practices into cloud adoption, migration, and modernization efforts.

Qualifications:
- Bachelor’s degree or equivalent experience
- 5+ years of experience in cloud engineering, cloud operations, FinOps, or technology financial management
- Hands‑on experience with at least one major cloud provider (AWS, Azure, and/or GCP)
-Strong understanding of:
*Cloud consumption and pricing models
*Cost allocation and tagging strategies
*Financial drivers of cloud‑native architectures
ADVANCED ENGLISH IS A MUST
Hybrid role in Guadalajara, CDMX, Monterrey or Queretaro

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

This remote position is open to any qualified candidate living in the United States.

Job Summary

Join our team as a Claims Processing Executive in the healthcare sector where you will utilize your expertise in MS Excel to efficiently manage and process commercial claims. This remote position offers the flexibility of working from home during day shifts allowing you to balance work and personal commitments effectively. Your contributions will directly impact the accuracy and efficiency of our claims processing enhancing customer satisfaction and operational excellence.

Key Responsibilities-

• Claims Processing: Review, validate, and process healthcare claims submitted by providers in accordance with US insurance policies.
• Eligibility Verification: Confirm patient coverage, benefits, and pre-authorization requirements under Medicare, Medicaid, and private insurance plans.
• Adjudication: Approve, deny, or adjust claims based on payer guidelines and policy terms.
• Compliance: Maintain adherence to HIPAA regulations, CMS guidelines, and other US healthcare compliance standards.
• Documentation: Record claim activity, maintain audit trails, and prepare reports for management.

Required Skills & Qualifications-

• High school diploma or equivalent REQUIRED
• Strong knowledge of US healthcare insurance systems (Medicare, Medicaid, commercial payers).
• 2–4 years of experience in US healthcare claims processing
• Familiarity with claims management software and EDI transactions.
• Excellent analytical, organizational, and communication skills.
• Ability to interpret insurance policies and payer guidelines.
• Detail-oriented with strong problem-solving abilities.

Competencies-

• Regulatory Knowledge – Deep understanding of US healthcare laws and payer requirements.
• Accuracy & Detail Orientation – Ensures claims are processed correctly and efficiently.

• Problem-Solving – Resolves claim disputes and denials effectively.

  
  
  Salary and Other Compensation:
  Applications will be accepted until May 25, 2026.
  The hourly rate for this position is between $16.00 – 17.00 per hour, depending on experience and other
  qualifications of the successful candidate.
  This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and
  subject to the terms of Cognizant’s applicable plans.

  Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
  

  Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this
  posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

Required:
• Strong experience in Salesforce Sales, Service Cloud and custom force.com
• Proficiency in Salesforce configuration, Apex, Visualforce, LWC,
• Hands-on experience with Sales Cloud, Service Cloud, OwnBackup & OwnBackup Archiver .
• Excellent problem-solving, communication, and leadership skills.
ADVANCED ENGLISH IS A MUST
Hybrid role in CDMX.

Responsibilities:
1. Application Management /Support & Maintenance
o Perform Day to Day Application Management activities
o Support External and Internal Audits and adhere to complaince processes like GxP , SOXs , etc
o Prepare weekly, monthly or quarterly report
o Provide Level 2 support for Salesforce Sales/ Service Cloud or any kind of custom force.com application and related applications.
o Troubleshoot and resolve issues related to configuration, data integrity, and integrations.
2. Configuration & Customization
o Perform configuration changes in Salesforce (objects, fields, workflows, validation rules).
o Debug Apex classes, triggers, and LWC components as needed.
3. Data Management & Backup
o Manage data backup and recovery processes using OwnBackup and OwnBackup Archiver.
o Ensure compliance with data retention policies and audit requirements.
4. Documentation & Reporting
o Maintain detailed documentation of configurations, customizations, and support activities.
o Generate regular reports on system health, performance, and usage metrics.
5. Collaboration & Stakeholder Management
o Work closely with business users, developers, and administrators to resolve issues.
o Communicate effectively with global teams and ensure timely updates on progress.
6. Enhancements & Continuous Improvement
o Identify opportunities for process automation and system optimization.
o Support implementation of new features and enhancements in Sales and Service Cloud.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

Required:
• Strong experience in Salesforce Sales, Service Cloud and custom force.com
• Proficiency in Salesforce configuration, Apex, Visualforce, LWC,
• Hands-on experience with Sales Cloud, Service Cloud, OwnBackup & OwnBackup Archiver .
• Excellent problem-solving, communication, and leadership skills.
ADVANCED ENGLISH IS A MUST
Hybrid role in CDMX.

Responsibilities:
1. Application Management /Support & Maintenance
o Perform Day to Day Application Management activities
o Support External and Internal Audits and adhere to complaince processes like GxP , SOXs , etc
o Prepare weekly, monthly or quarterly report
o Provide Level 2 support for Salesforce Sales/ Service Cloud or any kind of custom force.com application and related applications.
o Troubleshoot and resolve issues related to configuration, data integrity, and integrations.
2. Configuration & Customization
o Perform configuration changes in Salesforce (objects, fields, workflows, validation rules).
o Debug Apex classes, triggers, and LWC components as needed.
3. Data Management & Backup
o Manage data backup and recovery processes using OwnBackup and OwnBackup Archiver.
o Ensure compliance with data retention policies and audit requirements.
4. Documentation & Reporting
o Maintain detailed documentation of configurations, customizations, and support activities.
o Generate regular reports on system health, performance, and usage metrics.
5. Collaboration & Stakeholder Management
o Work closely with business users, developers, and administrators to resolve issues.
o Communicate effectively with global teams and ensure timely updates on progress.
6. Enhancements & Continuous Improvement
o Identify opportunities for process automation and system optimization.
o Support implementation of new features and enhancements in Sales and Service Cloud.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

What you will do

• Design, develop, and maintain microservices using Java and Spring Framework with a strong focus on coding quality and performance.
• Implement and manage asynchronous messaging solutions leveraging Kafka and other Message Queuing technologies to ensure reliable data flows.
• Monitor and analyze application performance using Dynatrace to proactively identify and resolve bottlenecks and issues.
• Collaborate with cross-functional teams including product management, QA, and DevOps to deliver well-rounded software solutions.
• Participate actively in code reviews, pair programming, and knowledge-sharing sessions to foster a culture of continuous learning and improvement.

What we expect

• Minimum 7+ years of Java programming and deep knowledge of the Spring Framework ecosystem.
• Hands-on experience developing and deploying microservices with a focus on maintainability and scalability.
• Proven expertise in Kafka and Message Queuing systems, including configuration, tuning, and troubleshooting.
• Experience with Dynatrace or similar application performance monitoring tools for proactive issue detection.
• Ability to write clean, efficient, and well-documented code while following best software engineering practices.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We encourage you to apply if you have most of the skills above and feel like you are strongly suited for this role.

Consider what transferable experience and skills make you a unique applicant and help us see how you’d be beneficial to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Salary and Other Compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $ 69,750– $ 110,500 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Key Responsibilities

• Design, develop, and test reusable Terraform Enterprise modules to support cloud infrastructure provisioning and management.

• Integrate Terraform modules/patterns into CI/CD pipelines, collaborating with DevOps and development teams to streamline deployment processes.

• Implement and promote cloud best practices, including security, scalability, monitoring, high availability and cost optimization, in all infrastructure-as-code solutions.

• Maintain and enhance automation frameworks to ensure robust, repeatable, and auditable infrastructure deployments.

• Collaborate with cross-functional stakeholders to translate business requirements into scalable cloud architectures.

• Troubleshoot and resolve issues related to infrastructure provisioning, pipeline integration, and automation workflows.

• Document module designs, processes, and integration patterns, fostering knowledge sharing across teams.

Required Qualifications

• Strong understanding of cloud concepts and architecture in both AWS and Azure environments.

• Proven proficiency with Terraform Enterprise (Terraform Cloud) for infrastructure provisioning and management.

• Solid grasp of cloud best practices, including security, compliance, and cost management principles.

• Experience with the software development lifecycle (SDLC) and integrating infrastructure-as-code within CI/CD pipelines.

• Familiarity with version control systems (e.g., Git, Bitbucket) and automation tools (e.g., Jenkins, GitHub Actions).

• Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.

• Strong written and verbal communication skills, with an emphasis on technical documentation and stakeholder engagement.

Assets

• Relevant certifications in AWS, Azure, or Terraform.

• Experience in the financial technology sector or with regulated environments.

• Knowledge of additional infrastructure-as-code tools (e.g., Harness).

Certifications Required

• Azure Solutions Architect Expert Terraform Associate Certified Kubernetes Administrator

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Sao Paulo, SP - Rua Jaceru. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Work location: Sao Paulo, SP - Rua Jaceru

What you will do

• Develop, test, and deploy scalable and high-performance web applications using Java, Spring Boot, React, and JavaScript.
• Design, write, and optimize PL/SQL queries and manage relational databases such as MySQL and SQL Server for data storage and retrieval.
• Collaborate with cross-functional teams to define, design, and ship new features in a timely and efficient manner.
• Implement responsive user interfaces with React.js that provide excellent user experience across devices.
• Maintain and improve existing codebases while ensuring reliability, security, and scalability of applications.

What we expect

• Minimum 7+ years in Java programming and experience with Spring Boot framework for backend development.
• Hands-on experience with React and JavaScript for building rich and responsive front-end applications.
• Expertise in PL/SQL programming and managing databases with MySQL, SQL, or equivalent relational database systems.
• Solid understanding of SQL query optimization, database design, and data modeling principles.
• Familiarity with RESTful API design and integration of front-end applications with backend services.
• Experience working in Agile/Scrum development environments with version control systems like Git.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We encourage you to apply if you have most of the skills above and feel like you are strongly suited for this role.

Consider what transferable experience and skills make you a unique applicant and help us see how you’d be beneficial to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Salary and Other Compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $ 69,750– $ 110,500 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

As a Lab Instrumentation - Medical Device Validation Test Lead, you will make an impact by ensuring regulatory compliance and validation of software used in medical laboratory instrumentation. You will be a valued member of the Quality Engineering and Compliance team and work collaboratively with cross-functional stakeholders across regulatory, engineering, and business teams.

In this role, you will:

· Lead the development and execution of validation and test strategies for medical device and laboratory instrumentation systems

· Document and validate software in compliance with EMA guidelines and GxP regulations

· Author and maintain validation documentation, including test cases, specifications, infrastructure diagrams, and data flow diagrams

· Perform risk assessments and proactively communicate risks to stakeholders

· Provide technical leadership and mentorship to team members on validation and compliance practices

· Collaborate with cross-functional teams to ensure seamless integration of regulatory requirements

· Manage testing milestones, reporting, and ensure timely delivery of compliance outputs

· Drive continuous improvement of validation processes, frameworks, and tools

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring work at a client or Cognizant office in Highland Heights, Kentucky.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

· Proven experience in medical device or laboratory instrumentation validation within a regulated GxP environment

· Strong expertise in validation lifecycle documentation, including test cases and compliance artifacts

· Solid understanding of EMA guidelines, regulatory compliance, and IT SOPs in pharma or medical device domains

· Hands-on experience in performing risk assessments and validation activities

· Excellent technical writing and documentation skills

· Strong communication skills with the ability to collaborate across cross-functional teams

· High attention to detail with a focus on accuracy, compliance, and quality

These will help you stand out

· Experience in regulatory affairs or compliance management operations

· Exposure to audit readiness and regulatory inspections

· Ability to create infrastructure and data flow diagrams

· Experience working in global delivery models (onshore/offshore collaboration)

· Continuous improvement mindset with the ability to drive process optimization and innovation

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until May 30th, 2026

The annual salary for this position is between $83,250 to 131,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What you will do

• Design, develop, and maintain microservices using Java and Spring Framework with a strong focus on coding quality and performance.
• Implement and manage asynchronous messaging solutions leveraging Kafka and other Message Queuing technologies to ensure reliable data flows.
• Monitor and analyze application performance using Dynatrace to proactively identify and resolve bottlenecks and issues.
• Collaborate with cross-functional teams including product management, QA, and DevOps to deliver well-rounded software solutions.
• Participate actively in code reviews, pair programming, and knowledge-sharing sessions to foster a culture of continuous learning and improvement.

What we expect

• Minimum 7+ years of Java programming and deep knowledge of the Spring Framework ecosystem.
• Hands-on experience developing and deploying microservices with a focus on maintainability and scalability.
• Proven expertise in Kafka and Message Queuing systems, including configuration, tuning, and troubleshooting.
• Experience with Dynatrace or similar application performance monitoring tools for proactive issue detection.
• Ability to write clean, efficient, and well-documented code while following best software engineering practices.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We encourage you to apply if you have most of the skills above and feel like you are strongly suited for this role.

Consider what transferable experience and skills make you a unique applicant and help us see how you’d be beneficial to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Salary and Other Compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $ 69,750– $ 110,500 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of experts dedicated to helping clients reimagine their business. Blending deep industry knowledge with advanced technology capabilities, we deliver transformative solutions to Fortune 500 clients.

About the role

As a Consulting Principal – AI Architect, you will make an impact by designing and delivering advanced AI solutions focused on LLM-based systems, context engineering, and agentic workflows. You will be a key member of the AI & Data Consulting team and will collaborate closely with clients, delivery leads, and engineering teams to build scalable, enterprise-grade AI applications..

In this role, you will:

• Architect and implement enterprise-grade LLM solutions, including context architectures, memory models, and prompt engineering strategies
• Design and optimize RAG pipelines (retrieval, embeddings, re-ranking) with measurable evaluation frameworks for quality and performance
• Lead development of agentic workflows and AI-powered applications, integrating APIs, tools, and enterprise systems with strong guardrails
• Partner with business and technology stakeholders to connect AI solutions with enterprise platforms (ERP, CRM, data platforms) ensuring security and data integrity
• Drive technical leadership by mentoring teams, guiding solution design, and delivering high-impact client outcomes while ensuring scalability, reliability, and cost optimization

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this position requires travel as needed and a hybrid work model, with time spent in a client or Cognizant office in the United States. We are committed to supporting a healthy work-life balance through our wellbeing programs.

The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements.

What you must have to be considered

• 10+ years of experience in software engineering, AI/ML, or consulting with strong expertise in Python-based production systems
• Proven hands-on experience with RAG architectures, vector databases, and LLM frameworks (e.g., LangChain, LlamaIndex, or equivalent)
• Strong expertise in prompt engineering, context design, and structured output patterns, including mitigation of prompt injection risks
• Experience designing and deploying agentic systems and AI integrations across enterprise environments
• Demonstrated leadership in consulting or client-facing roles, with the ability to drive delivery, mentor teams, and align AI solutions to business outcomes

These will help you succeed

• Experience integrating AI solutions with enterprise platforms, identity systems (SSO/IAM), and secure data environments
• Familiarity with evaluation and observability tools (e.g., RAG evaluation frameworks, monitoring pipelines)
• Knowledge of enterprise SDLC practices, including CI/CD, governance, and production support
• Exposure to distributed systems and scalable architectures in cloud environments
• Advanced degree in Computer Science, Engineering, or related field; research or thought leadership in AI/NLP is a plus

• $165,000 - $194,000
• This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans

• Medical, dental, vision and life insurance
• 401(k) plan and contributions
• Employee stock purchase plan
• Employee assistance program
• 10 paid holidays plus PTO
• Paid parental leave and fertility assistance
• Learning and development certifications and programs

A Senior iOS Engineer will design build and maintain complex iOS applications using modern patterns and robust networking libraries while ensuring clean architecture and reliable automated testing with XCTest. The role focuses on scalable feature delivery code quality through Git workflows and collaboration in a hybrid work model for enterprise grade mobile solutions.

Cognizant’s Application Delivery If you’re like us, you’ve got big ideas. At Cognizant, we’re exploring new ideas every day. We help industry leading companies reinvent their business models and innovate products that create new value—by connecting people with things, insights and experiences. Cognizant digital engineering designs, engineers and delivers digital products and experiences that drive digital-first business models. We offer the most comprehensive digital engineering expertise and client-centric methodology for sustainable innovation.

Location: Minneapolis-MN
Experience Required: 10+ years

You must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Cognizant will not sponsor work authorization for this role.

Responsibilities:

• Design and implement advanced iOS application features that deliver secure intuitive and high performing user experiences for enterprise customers

• Develop and maintain modular iOS components that can be reused across products to accelerate feature delivery and reduce maintenance overhead

• Optimize application performance by profiling critical paths and tuning networking rendering and data storage behaviors to meet strict responsiveness goals

• Integrate and manage networking libraries to handle complex API interactions error handling and offline scenarios while maintaining robust data integrity

• Collaborate with product managers and designers to refine requirements into clear technical tasks that support business outcomes and customer satisfaction

• Review pull requests using Git workflows to ensure code quality consistency and adherence to engineering standards across the iOS codebase

• Create and maintain comprehensive XCTest suites that validate core flows critical edge cases and regression scenarios for every major feature

• Debug complex production issues by analyzing logs metrics and crash reports to identify root causes and implement sustainable long term fixes

• Document technical designs architectural decisions and key implementation details to support knowledge sharing and onboarding across the hybrid team

• Coordinate closely with backend and DevOps teams to align on API contracts performance targets and deployment strategies that support stable releases

• Mentor junior and mid level engineers by providing constructive code reviews and practical guidance on iOS best practices and testing discipline

• Participate in sprint planning estimation and retrospectives to improve delivery predictability and continuously refine the engineering workflow

• Drive continuous improvement by proposing enhancements to tools libraries and processes that make iOS development more efficient and reliable

Qualifications:

• Possess extensive experience in building complex native iOS applications using Swift or Objective C with strong understanding of UIKit and related frameworks

• Demonstrate hands on expertise with networking libraries for RESTful communication including authentication strategies and secure data handling practices

• Apply solid knowledge of XCTest to design unit tests UI tests and integration tests that increase coverage and protect against regressions in critical flows

• Utilize Git effectively within collaborative workflows including branching strategies code reviews and conflict resolution for large scale projects

• Bring proven experience in hybrid work environments using modern collaboration tools to maintain alignment with distributed cross functional teams

• Exhibit strong problem-solving skills in diagnosing performance bottlenecks memory issues and networking failures within complex iOS ecosystems

• Show proficiency in designing maintainable architecture such as MVVM or clean architecture that support scalability and ease of future enhancements

• Display familiarity with continuous integration practices that incorporate automated test execution and quality checks for every code change

• Communicate clearly with stakeholders of varied technical backgrounds to translate requirements into feasible and reliable mobile solutions

Certifications Required:

Preferred certifications include Apple App Development with Swift certification or equivalent iOS development credential and any Git or version control related certification.

Why Choose Cognizant?
It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams! We stand out because we put human experiences at the core. Our associates enjoy robust benefits and training opportunities from our industry-recognized, award-winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to acquire certifications on the newest technologies.
Everything we do at Cognizant we do with passion—for our clients (fortune 100 companies), our communities, and our organization. It’s the defining attribute that we look for in our people.
If you love ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

About Cognizant Application Delivery Well-designed, software transcends digital technology, going beyond the fulfillment of basic requirements to focus instead on human needs. Within Cognizant Digital Engineering, we help clients develop software products that transform human insights into tangible, production-ready digital solutions. We also work with our clients to scale their native cloud applications. Using insights from the lived experiences of our consumers, we seamlessly replace traditional service strategies with engaging, precise, and direct digital applications. Designing phenomenal software is vital to success in the digital economy—and we understand that a human-centric approach is key to this design.
www.cognizant.com

Job Summary

Customer Support Agent

Responsibilities

Handling customer inquiries via call. Resolving complaints and issues. Providing product/service information to customers.

About the Role

As Director of Cognizant, you will make an impact by serving as the statutory bestuurder (managing director) of a newly incorporated, wholly owned Dutch subsidiary established to deliver large-scale mortgage operations and servicing for a leading Dutch banking client. You will be a valued member of Cognizant's Banking & Financial Services leadership community, working collaboratively with Cognizant's Benelux and global BFS leadership, the BV's supervisory board, and the client's executive team.

This is a rare and consequential leadership mandate: you will be the legal representative and ultimate accountable executive of a regulated, locally incorporated Dutch entity — responsible for its governance, regulatory standing, financial health, and commercial outcomes from inception. The BV operates under Dutch law, is supervised by the relevant Dutch authorities, and delivers critical mortgage operations on behalf of a major Dutch banking client. The role commences on a one-year contractual part-time basis, with transition to full-time employment with Cognizant thereafter.

In this role, you will:

· Act as statutory director (bestuurder), registered with the Kamer van Koophandel (KvK), exercising full fiduciary duties under Dutch corporate law (Boek 2 BW); chair and/or participate in board meetings; maintain board minutes, resolutions, and corporate registers; and manage relationships with the supervisory board, shareholders, notaries, and external counsel.

· Hold ultimate accountability for the BV's regulatory compliance across all applicable Dutch and EU frameworks — including Wft, AFM and DNB requirements, EBA outsourcing guidelines, DORA, GDPR, AML/CTF (Wwft), and sanctions — and serve as the entity's day-to-day policymaker (dagelijks beleidsbepaler), including successful completion of the fit-and-proper (geschiktheid en betrouwbaarheid) assessment.

· Own the BV's P&L, budget, forecast, and capital adequacy; ensure financial soundness, transfer pricing compliance, and statutory filings — including annual accounts (jaarrekening) with the KvK and corporate income tax obligations.

· Drive end-to-end mortgage operations delivery and SLA performance for the Dutch banking client; lead client governance at executive and board level; serve as the senior escalation point for the client's COO, Head of Mortgages, CRO, and CCO; and drive growth and diversification of the BV's portfolio in line with Cognizant's Benelux strategy.

· Establish and maintain the BV's internal control framework, risk management, compliance, and internal audit functions; ensure timely and transparent reporting to regulators, the client, and the Cognizant group.

· Lead the BV's executive team and total Netherlands workforce, ensuring full compliance with Dutch labour law, collective labour agreements (CAO) where applicable, and works council (Ondernemingsraad) obligations under the WOR; champion a culture of integrity, customer focus, inclusion, and operational excellence.

· Represent the BV externally with industry forums, trade bodies, regulators, and the broader Dutch financial services ecosystem; approve and oversee material contracts, procurement, vendor onboarding, and intercompany agreements.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring regular in-person presence at the BV's registered office in Eindhoven, Netherlands, as well as at client sites and Cognizant offices as dictated by governance, regulatory, and operational requirements. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programmes.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured — we will always be clear about role expectations.

What You Need to Have to Be Considered

· 18 to 23 years of senior leadership experience in financial services, banking operations, BPO/managed services, or mortgage businesses, with significant exposure to the Netherlands market and a demonstrated track record of running a meaningful P&L and a sizeable workforce in the Netherlands or Benelux.

· Prior experience as a statutory director (bestuurder) of a Dutch BV or NV, or as a senior executive (CEO/COO/Country Head) of a regulated entity in the Netherlands, with demonstrated ability to clear — or be clearable under — the AFM/DNB fit-and-proper test for policymakers of a regulated or significantly outsourced financial entity.

· Strong working knowledge of Dutch corporate law, Dutch financial regulation (Wft), Dutch mortgage market dynamics, and the regulatory obligations of a financial services outsourcing entity operating under AFM and DNB supervision.

· Experience establishing or scaling a legal entity, captive, or shared services centre in the Netherlands; proven ability to build governance frameworks, internal control environments, and regulatory compliance functions from the ground up.

· Existing right to work in the Netherlands and willingness to be primarily based in the country; Bachelor's degree is mandatory — an MBA, CA, or other relevant postgraduate qualification is strongly preferred.

These Will Help You Stand Out

· Working proficiency in Dutch — considered mandatory for effective engagement with Dutch regulators (AFM/DNB), the works council (Ondernemingsraad), and key Dutch stakeholders.

· Prior experience within a Dutch bank, mortgage lender, or servicer — such as Stater or Quion — or within a major BPO or IT services firm operating in regulated Dutch banking, including direct familiarity with platforms such as Ohpen, Stater, Quion, and FIGlo.

· Deep familiarity with EBA outsourcing guidelines, DORA implementation, and AFM/DNB supervision practices as they apply to material outsourcing arrangements in the Dutch financial sector.

· Executive presence and a strong governance mindset: the ability to engage credibly with regulators, board members, and C-suite client stakeholders, combined with strategic thinking, sharp commercial acumen, and the integrity expected of a statutory director in a regulated environment.

· Proven ability to operate in a matrixed, multicultural environment — bridging the Dutch incorporated entity and the global Cognizant group structure — with excellent communication skills in both English and Dutch.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

What We Offer

· Competitive salary benchmarked to Dutch senior-leadership market standards

· A technology-driven organisation at the forefront of financial services transformation

· Open team spirit and a collaborative, inclusive culture

· An international environment with direct visibility into Cognizant's global Banking & Financial Services leadership

Contact the Recruiter

Megha Nagpal Megha.Nagpal3@cognizant.com +31 6 2715 5643

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As an Consulting Principal for AI & GenAI Platforms, you will make an impact by leading client-facing AI transformation initiatives focused on generative AI, retrieval-augmented generation (RAG), and advanced data and AI platform solutions within highly regulated environments. You will be a valued member of Cognizant Consulting’s AI and Data practice and work collaboratively with clients, consulting leaders, architects, and delivery teams to design and deliver scalable, production-grade AI solutions.

In this role, you will:

• Lead the design and delivery of generative AI and agent-enabled solutions, including context engineering, RAG pipelines, and AI platform architectures for enterprise clients.
• Partner with client stakeholders to translate business objectives into actionable AI use cases, solution roadmaps, and measurable outcomes.
• Guide end-to-end solution delivery from discovery through implementation, ensuring AI systems are secure, compliant, and fit for regulated environments.
• Collaborate with cross-functional consulting and engineering teams to integrate AI solutions with enterprise data platforms, cloud infrastructure, and core systems.
• Support business development activities by contributing to proposals, solutioning, statements of work, and client presentations related to AI and GenAI engagements.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• 12+ years of experience across consulting, digital transformation, data engineering, or AI/analytics, with demonstrated experience delivering client-facing consulting engagements.
• Hands-on experience designing and delivering generative AI solutions, including RAG architectures, vector databases, and modern AI platforms.
• Strong knowledge of cloud platforms (AWS, Azure, or GCP) and enterprise data platforms such as Snowflake, Databricks, or Microsoft Fabric.
• Proven ability to work directly with client stakeholders to define requirements, manage solution delivery, and communicate complex technical concepts clearly.
• Experience operating within regulated industries such as financial services, healthcare, or insurance.

These will help you succeed

• Familiarity with AI governance, evaluation frameworks, and responsible AI practices, including model risk, bias, and explainability considerations.
• Experience contributing to consulting proposals, solution architectures, and go-to-market initiatives.
• Exposure to MLOps or LLMOps practices, including CI/CD, monitoring, and model lifecycle management.
• Strong collaboration skills and the ability to mentor junior consultants or technical team members.
• Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Compensation

The annual base salary for this position is between $122,400 – $194,000, depending on experience and qualifications.
This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) plan and contributions
• Employee stock purchase plan
• Employee assistance program
• Paid holidays plus paid time off (PTO)
• Paid parental leave and fertility assistance
• Learning and development programs and certifications

Job Summary

This role focuses on delivering exceptional customer service through voice-based interactions ensuring customer satisfaction and enhancing the overall experience. The candidate will contribute to improving service delivery leveraging technical expertise in customer voice and collaborating with teams in a hybrid work model.

Responsibilities

• Provide exceptional customer service through voice-based interactions addressing customer inquiries and resolving issues effectively.
• Collaborate with cross-functional teams to ensure seamless communication and service delivery.
• Utilize technical expertise in customer voice to enhance service quality and operational efficiency.
• Monitor and analyze customer feedback to identify areas for improvement and implement solutions.
• Maintain accurate records of customer interactions and ensure compliance with company policies and procedures.
• Assist in developing strategies to improve customer experience and satisfaction.
• Ensure timely resolution of customer concerns adhering to established service standards.
• Support the implementation of mobility solutions to enhance customer engagement and accessibility.
• Contribute to the development of training materials and resources for customer service teams.
• Participate in regular team meetings to share insights and updates on customer service performance.
• Provide recommendations for process improvements based on customer feedback and industry best practices.
• Stay updated on industry trends and advancements in customer service technologies.
• Work in a hybrid model balancing remote and in-office responsibilities to ensure optimal productivity.

Qualifications

• Demonstrate strong expertise in customer voice technologies and their application in service delivery.
• Possess excellent communication skills to effectively interact with customers and team members.
• Showcase problem-solving abilities to address customer concerns and implement effective solutions.
• Have a good understanding of customer experience principles and mobility solutions.
• Exhibit proficiency in maintaining accurate records and adhering to company policies.
• Display adaptability to work in a hybrid model and manage day-to-day responsibilities efficiently.
• Bring a collaborative mindset to work with cross-functional teams and contribute to organizational goals.
• Show commitment to continuous learning and staying updated on industry trends and technologies.
• Demonstrate the ability to analyze customer feedback and provide actionable recommendations.
• Possess a customer-centric approach to ensure satisfaction and loyalty.
• Exhibit organizational skills to manage multiple tasks and prioritize effectively.
• Have a minimum of 2 years and a maximum of 4 years of relevant experience in customer service roles.

As a SAP Basis Consultant, you will make an impact by ensuring the stability, performance, and optimization of complex SAP landscapes. You will be a valued member of the EPS Team and work collaboratively with infrastructure, application, and cloud teams to deliver high-quality solutions for our clients.

In this role, you will:

· Perform installation, configuration, patching, upgrades, monitoring, performance tuning, and troubleshooting of SAP systems including S/4HANA, MDG, BRIM, BW/4HANA, ECC, BW, SRM, SCM, CRM, LVM, MDM, Catalog, APO Live Cache/MaxDB, GRC, IQ, EP, and Solution Manager.

· Manage peripheral systems such as OpenText and PGP encryption, and interfaces like printers, email servers, and file transfer tools (GoAnywhere).

· Ensure optimal performance and availability of SAP environments in both on-premise and cloud infrastructures.

· Collaborate with cross-functional teams to implement best practices for SAP Basis administration and security.

· Provide expert-level support for incidents, root cause analysis, and proactive system health checks.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 1–2 days a week in a client or Cognizant office. Working hours will be 8:00 AM – 4:00 PM PST.

What you need to have to be considered:

· 5+ years of deep SAP Basis Administration experience.

· 3+ years working in a NetWeaver 7.0 or higher environment.

· 1+ years of experience in S/4HANA, BRIM, and BW/4HANA environments.

· 1+ years supporting SAP in a cloud environment.

· Strong troubleshooting and performance tuning skills across SAP landscapes.

These will help you stand out:

· Experience with SAP Solution Manager and advanced monitoring tools.

· Knowledge of database technologies such as MaxDB and SAP IQ.

· Familiarity with encryption tools and secure file transfer protocols.

· Ability to work in complex, multi-system environments with high availability requirements.

· Excellent communication and collaboration skills for cross-team projects.

Benefits:

· A career in one of the largest and fastest growing IT services providers worldwide.

· Ongoing support and funding with training and development plans.

· Opportunity to work for leading global companies.

· A diverse, collaborative, and inclusive work environment.

· Highly competitive salary and great benefits, including OSDE for you and your primary family group, annual bonus, and more.

Responsibilities:

• Provide Break-Fix and end user support activities as required.
• Installing and configuring hardware and software components for windows work stations to ensure usability by end users.
• Troubleshoot hardware and software issues for windows workstations and mobility support/management
• Should have practitioner level knowledge in SCCM 2012 and O365
• Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Provide smart Hands and Feet support for Technology team on demand
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.
• Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
• Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
• Co-ordination for cable patching with Vendors or enable on demand.
• Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
• Installing and configuring hardware and software components to ensure usability by end users
• Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
• Experience in supporting overall manufacturing / lab IT systems and IT devices
• Familiarity with manufacturing, lab or distribution center IT equipment
• Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident
• Advanced communications skills to work with multiple teams and/or OEMs on high priority issues
• Advanced Microsoft skills (server support, etc.)
• Knowledge / Understanding of GMP and GxP
• Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment
• Strong focus on quality and attention to detail

Requirements:

• Strong Analytic/Troubleshooting Skills.
• Strong Communication Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Minimum 2 years desk side support services.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of MacOS & iOS environment & administration.
• Advanced understanding of the MacOS imaging & end-point deployment process.
• Basic understanding of policy, user certificates and keychains design, management, and deployment.
• Advanced knowledge of mobile device support
• Diploma or degree in IT
• ITIL and/or any other additional certification preferred.

Location: Parque Industrial José Garcia Gimenes - BR-86183-751 Cambé, PR

À propos du poste

En tant qu’ingénieur en IA, vous apporterez une contribution significative en concevant et en développant des applications évolutives basées sur l'IA générative et la génération augmentée par récupération (RAG), soutenant nos projets d'IA d'entreprise. Vous ferez partie intégrante de notre équipe Ingénierie de l'IA et collaborerez avec les responsables de produits, architectes de solutions et groupes d'ingénierie transversaux afin de concevoir des solutions d'intelligence artificielle performantes, génératrices de valeur concrète et mesurable pour l’entreprise.
Vos missions :
• Concevoir, construire et maintenir des applications Web à l’aide de Python, Node.js et React
• Créer et gérer des API qui orchestrent les flux de travail RAG, y compris la récupération, la gestion des invites et l’interaction avec le modèle
• Concevoir des flux d’orchestration et des agents d’IA à l’aide d’outils tels que Semantic Kernel, LangChain ou LangGraph
• Mettre en œuvre l’observabilité et la surveillance pour les applications d'IA générative à l’aide des outils de surveillance LangSmith et Azure
• Résoudre les problèmes liés à la RAG, notamment la qualité de récupération, la latence et la précision de l'ancrage des réponses
Les modalités de travail
Nous nous efforçons d'offrir le plus de flexibilité possible. Compte tenu des exigences liées à ce poste, il s'agit d'un poste à distance ouvert aux candidats qualifiés au Canada. Quelle que soit votre organisation de travail, nous soutenons un équilibre sain entre la vie professionnelle et la vie privée grâce à nos divers programmes de bien-être.
Les compétences essentielles
• Solide expérience dans la création d’applications Web à l'aide de Python, Node.js et React
• Expérience pratique dans le développement et la gestion des pipelines RAG et des flux de travail de récupération
• Maîtrise des frameworks d’orchestration en IA comme Semantic Kernel, LangChain ou LangGraph.
• Expérience de la mise en œuvre de l’observabilité et de la surveillance pour les systèmes d'IA générative (par exemple, LangSmith, Azure Monitor)
• Capacité à résoudre les problèmes complexes des applications d'intelligence artificielle, y compris la qualité de récupération, la latence et la précision de l'ancrage des réponses
Les atouts pour votre réussite
• Expérience des bases de données vectorielles (Pinecone, FAISS, Azure AI Search)
• Connaissance des techniques de réglage fin (fine-tuning) des LLM, de l’ingénierie des invites (prompt engineering) et des cadres d’évaluation
• Connaissance des services d’IA Azure, y compris l’hébergement et le déploiement de modèles
• Expérience pertinente en MLOps ou en développement de plateformes d’IA
• Expérience du travail en environnement d’entreprise avec des équipes d’ingénierie transversales
Nous recherchons des personnes qui adhèrent à notre mission et peuvent avoir un impact concret de différentes façons. Nous vous encourageons à postuler, même si vous ne répondez qu'aux exigences minimales du poste. Pensez à vos expériences professionnelles pertinentes et aux compétences uniques qui vous démarquent et qui vous permettront d’apporter une valeur ajoutée à ce poste.

Nous avons hâte de rencontrer des personnes qui partagent notre mission et qui souhaitent contribuer de différentes façons. N’hésitez pas à postuler, même si vous ne répondez qu’aux compétences requises. Vos expériences et vos compétences transférables comptent—montrez-nous comment vous pourriez être la personne qu’il nous faut pour ce poste.

Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.

Modalités de travail

Nous nous efforçons d’offrir de la flexibilité dans la mesure du possible. Compte tenu des exigences opérationnelles de ce poste, il s'agit d'un poste à distance ouvert aux candidats qualifiés de l'Ontario et de la Nouvelle-Écosse, soit dans la même province où se trouvent nos bureaux. Quel que soit votre modalité de travail, nous sommes là pour favoriser une équilibre travail-vie personnelle grâce à nos programmes de mieux-être.

Les modalités de travail pour ce poste sont exactes à la date de publication. Elles peuvent changer en fonction du projet dans lequel vous êtes engagé, ainsi que des exigences de l'entreprise et du client. Soyez assuré(e) que nous serons toujours clairs sur les attentes liées au poste.

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AI Engineer

About the role

As an AI Engineer, you will make an impact by designing and delivering scalable GenAI and RAG‑based applications that support our enterprise AI initiatives. You will be a valued member of the AI Engineering team and work collaboratively with product owners, solution architects, and cross‑functional engineering groups to build high‑quality AI solutions that drive measurable business outcomes.

In this role, you will:

• Design, build, and maintain web applications using Python, Node.js, and React
• Create and manage APIs that orchestrate RAG workflows, including retrieval, prompt handling, and model interaction
• Build AI orchestration and agent workflows using tools such as Semantic Kernel, LangChain, or LangGraph
• Implement observability and monitoring for GenAI applications using LangSmith and Azure monitoring tools
• Troubleshoot RAG‑related issues, including retrieval quality, latency, and grounding accuracy

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we support a healthy work‑life balance through our wellbeing programs.

What you need to have to be considered

• Strong experience building web applications using Python, Node.js, and React
• Hands‑on experience developing and managing RAG pipelines and retrieval workflows
• Proficiency with AI orchestration frameworks such as Semantic Kernel, LangChain, or LangGraph
• Experience implementing observability and monitoring for GenAI systems (e.g., LangSmith, Azure Monitor)
• Ability to troubleshoot complex AI application issues, including retrieval quality, latency, and grounding accuracy

These will help you stand out

• Experience with vector databases (Pinecone, FAISS, Azure AI Search)
• Familiarity with LLM fine‑tuning, prompt engineering, and evaluation frameworks
• Knowledge of Azure AI services, including model hosting and deployment
• Background in MLOps or AI platform engineering
• Experience working in enterprise environments with cross‑functional engineering teams

We look forward to meeting people who share our mission and who want to contribute in different ways. Don’t hesitate to apply, even if you only meet the required skills. Your experiences and transferable skills matter—show us how you could be the person we need for this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without the need for employer sponsorship, now or in the future.

Work Arrangements

We strive to offer flexibility wherever possible. Given the operational requirements of this role, this is a remote position open to qualified candidates in Ontario and Nova Scotia, within the same provinces where our offices are located. Regardless of your work arrangement, we are here to support work-life balance through our wellness programs.

The work arrangements for this role are accurate as of the date of posting. They may change depending on the project you are assigned to, as well as business and client requirements. Rest assured, we will always be clear about the expectations related to the role.

Full time

Remote

This role does not support visa‑dependent candidates currently or in the foreseeable future.”

Job Summary

Senior developer within a hybrid working data engineering team designing and implementing scalable data solutions using Python PySpark Databricks and Amazon S3 for an international organization. Contribute hands on expertise to build reliable data pipelines and optimize Delta Lake based platforms that power analytics innovation and responsible data driven decisions across the enterprise.

Responsibilities

• Design and implement robust data pipelines using Databricks Workflows PySpark and Databricks SQL so that large scale data processing runs reliably for business critical analytics tasks.
• Develop efficient data ingestion and extraction solutions that integrate Amazon S3 with Databricks environments so that data assets remain accurate timely and easy to consume.
• Optimize Databricks Delta Lake architectures including partitioning and clustering strategies so that query performance improves and storage costs remain controlled.
• Build reusable Python modules and utilities that standardize data transformations so that multiple teams can adopt consistent and maintainable engineering practices.
• Configure and monitor scheduled jobs in Databricks Workflows so that dependencies retries and alerts are managed effectively for day shift operations.
• Implement rigorous data quality checks validation rules and reconciliation processes so that downstream reporting and machine learning models rely on trustworthy datasets.
• Collaborate with data analysts and product stakeholders in a hybrid work model so that requirements are clearly translated into technical designs and delivered solutions match expectations.
• Document technical designs coding standards and operational runbooks in clear language so that future maintenance and onboarding are simplified for global team members.
• Troubleshoot performance bottlenecks in PySpark jobs and Databricks SQL queries so that processing windows are reduced and service level objectives are consistently met.
• Apply secure coding and data handling practices across S3 buckets secrets management and Databricks configurations so that regulatory and organizational compliance goals are supported.
• Contribute to continuous improvement initiatives such as refactoring legacy pipelines into Delta Lake patterns so that the platform remains modern efficient and easier to extend.
• Coordinate with platform engineers and architects when introducing new features or version upgrades so that changes are aligned with enterprise standards and long term strategy.
• Mentor peers through code reviews knowledge sharing sessions and constructive feedback so that team capability grows and delivery quality remains high.

Qualifications

• Bring eight to twelve years of hands on software or data engineering experience with proven delivery of large scale data processing solutions in an enterprise environment.
• Demonstrate advanced proficiency in Python and PySpark including writing modular code handling complex transformations and optimizing jobs for distributed execution.
• Show practical expertise with Amazon S3 for data storage lifecycle management and secure integration with analytics platforms used in global organizations.
• Offer strong experience with Databricks SQL for building curated views reusable queries and performant datasets that serve reporting and dashboard needs.
• Exhibit deep understanding of Databricks Delta Lake concepts such as transaction logs time travel and schema evolution to maintain reliable analytical tables.
• Display experience configuring Databricks Workflows including job orchestration parameterization and alerting in a hybrid work setting without travel obligations.
• Possess familiarity with version control tools testing frameworks and continuous integration practices that keep data engineering codebases stable and auditable.
• Value collaborative communication skills that enable effective interaction with cross functional partners across different regions and time zones within a day shift schedule.

Employee Benefits

Cognizant offers a competitive and comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid time off, holidays, and parental leave
• Life and disability insurance
• Employee assistance and wellness programs
• Learning, certification, and career development opportunities

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

#LI-AV1#CB#Ind123

Role Overview:

The Vendor Account Manager will be responsible for managing advertising campaign performance for our partner advertisers. This role focuses on optimizing advertising campaigns across Our client’s advertising products to drive measurable business outcomes. The position requires a consultative approach to help advertisers maximize their advertising investment through data-driven recommendations and proactive campaign management.

Key Focus Areas:

· Campaign performance optimization across Sponsored Products, Sponsored Brands, Sponsored Display, and other Our client’s Ads products

· Partner relationship management and consultation

· Revenue retention and growth for existing advertising partners

· Cross-functional collaboration with internal Our client’s teams

Primary Responsibilities

Campaign Management & Optimization

· Monitor and optimize advertising campaigns daily/weekly to ensure performance targets are met

· Analyse campaign metrics including ROAS, CTR, conversion rates, and other KPIs

Data Analysis & Reporting

· Utilize Our client’s Ads reporting tools to extract insights and identify opportunities

· Create performance reports and presentations

Cross-Functional Collaboration

· Partner with Ad Success Teams, Sales, Seller/Vendor teams, and product teams

· Coordinate with internal stakeholders to resolve issues and enable solutions

Sales & Revenue Management

· Identify opportunities for revenue growth within existing partner accounts

· Utilize Salesforce CRM to track opportunities, activities, and pipeline

Required Experience & Skillset

· Experience in e-commerce or online advertising

· Bachelor’s or Post graduate Degree (MBA) degree

· Proven work experience of 4-6 years in sales / marketing efforts

· Prior experience of managing global clients along with owning up their individual performance goals

· Understanding of digital advertising concepts, metrics, and best practices

· Superior verbal and written communication skills as demonstrated by experience

· Advanced computer literacy especially in Microsoft Office applications – Excel, Word and PowerPoint

#LI-VS5

Job Summary

This role focuses on policy servicing within the Property & Casualty Insurance domain requiring proficiency in MS Office tools. The candidate will handle night shifts in a work-from-office model ensuring efficient policy management and client satisfaction.

Responsibilities

• Process and manage policy servicing tasks with accuracy and efficiency ensuring compliance with company standards and regulatory requirements.
• Utilize MS Office tools to create update and maintain policy-related documentation and reports.
• Collaborate with internal teams to address policy-related inquiries and resolve discrepancies in a timely manner.
• Provide exceptional support to clients by addressing their policy servicing needs and ensuring their satisfaction.
• Analyze policy data to identify trends and opportunities for process improvement.
• Maintain up-to-date knowledge of Property & Casualty Insurance policies and procedures to ensure accurate servicing.
• Ensure all policy servicing activities are completed within designated timelines to meet client expectations.
• Communicate effectively with stakeholders to provide updates and clarify policy-related information.
• Monitor and track policy servicing metrics to ensure adherence to performance standards.
• Support the team in implementing new processes or tools to enhance policy servicing efficiency.
• Participate in training sessions to continuously improve technical and domain knowledge.
• Contribute to the overall success of the team by sharing insights and best practices for policy servicing.
• Uphold the companys commitment to delivering high-quality services that positively impact clients and society. Qualifications
• Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint to perform policy servicing tasks effectively.
• Possess strong analytical skills to interpret policy data and identify areas for improvement.
• Exhibit excellent communication skills to interact with clients and internal teams professionally.
• Show familiarity with Property & Casualty Insurance domain concepts as a nice-to-have skill to enhance understanding of policy servicing processes.
• Display attention to detail to ensure accuracy in policy documentation and servicing activities.
• Have a proactive approach to problem-solving and the ability to work independently during night shifts.

Certifications Required

Microsoft Office Specialist Certification Property & Casualty Insurance Certification (preferred)

Role require working from office 5 days a week at Kent Science Park, Sittingbourne .

Key Responsibilities :

• Responsible for core networking and Cisco switching
• Wireless (Meraki), troubleshooting complex issues, driving automation, and maintaining robust network documentation to ensure operational excellence
• Palo Alto firewalls and dynamic routing (OSPF, BGP)
• AWS networking, including Transit Gateways, Attachments, Security Groups, Endpoints, GWLB, ALB, NLB, WAF and more.
• Identifying automation opportunities and collaborating with the automation team to minimize operational overhead
• Develop and maintain comprehensive network documentation

Key Skills and Experience :

• Strong fundamentals in core networking and Cisco switching. Expert in Palo Alto firewalls and dynamic routing (OSPF, BGP), with deep AWS networking experience.
• Skilled in wireless (Meraki), troubleshooting complex issues, driving automation, and maintaining robust network documentation to ensure operational excellence.
• Solid foundation of core networking concepts.
• Proficiency in Cisco switching technologies.(Must)
• Expertise in Palo Alto Networks Firewalls, both physical and virtual. (Must)
• Strong knowledge of dynamic routing protocols, including OSPF and BGP.
• Extensive experience in AWS networking, including Transit Gateways, Attachments, Security Groups, Endpoints, GWLB, ALB, NLB, WAF and more. (Must)
• Strong understanding of wireless technologies, with hands-on experience using Meraki products
• Excellent logical thinking and troubleshooting skills to effectively resolve complex issues.(Must)
• Proficiency in identifying automation opportunities and collaborating with the automation team to minimize operational overhead. (Must)
• Ability to develop and maintain comprehensive network documentation.

Cognizant is seeking an Azure Databricks Admin for a full-time remote opportunity. Applicants must be authorized to work in the US. Cognizant will not offer visa sponsorship for this role now or anytime in the future.

Responsibilities:

• Design & implement the ‘Databricks delta sharing’ model across the board + the affiliates!
• Deploy Databricks Workspaces
• Onboard new applications to Databricks and help application teams to migrate.
• Build & Configure Unity Catalogs
• Troubleshoot & fix any access issues for App teams to Databricks workspaces.
• Designing, developing, and optimizing data pipelines and workflows.
• Creating and maintaining data models and ensuring data quality.
• Troubleshoot & Fix Azure Kubernetes Services issues with Pods, Nodes, Quotas, etc.
• Deploy Azure NSGs, Log Analytics Workspaces, Key Vaults, etc.
• Exposure on Azure Data Factory, Synapse, Postgres.
• Work closely with Microsoft on upcoming features in Azure.

Qualifications:

• 5 plus years of hands-on experience with Azure Databricks Administration.
• 6 years of experience with AKS
• 3 plus years of experience with Azure Administration.

The salary range for this role is between $114,000 and $133,000 depending on skills and qualifications of the candidate. Applications will be accepted till 5/25/2026.

Job Summary

This role focuses on policy servicing within the Property & Casualty Insurance domain requiring proficiency in MS Office tools. The candidate will handle night shifts in a work-from-office model ensuring efficient policy management and client satisfaction.

Responsibilities

• Process and manage policy servicing tasks with accuracy and efficiency ensuring compliance with company standards and regulatory requirements.
• Utilize MS Office tools to create update and maintain policy-related documentation and reports.
• Collaborate with internal teams to address policy-related inquiries and resolve discrepancies in a timely manner.
• Provide exceptional support to clients by addressing their policy servicing needs and ensuring their satisfaction.
• Analyze policy data to identify trends and opportunities for process improvement.
• Maintain up-to-date knowledge of Property & Casualty Insurance policies and procedures to ensure accurate servicing.
• Ensure all policy servicing activities are completed within designated timelines to meet client expectations.
• Communicate effectively with stakeholders to provide updates and clarify policy-related information.
• Monitor and track policy servicing metrics to ensure adherence to performance standards.
• Support the team in implementing new processes or tools to enhance policy servicing efficiency.
• Participate in training sessions to continuously improve technical and domain knowledge.
• Contribute to the overall success of the team by sharing insights and best practices for policy servicing.
• Uphold the companys commitment to delivering high-quality services that positively impact clients and society. Qualifications
• Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint to perform policy servicing tasks effectively.
• Possess strong analytical skills to interpret policy data and identify areas for improvement.
• Exhibit excellent communication skills to interact with clients and internal teams professionally.
• Show familiarity with Property & Casualty Insurance domain concepts as a nice-to-have skill to enhance understanding of policy servicing processes.
• Display attention to detail to ensure accuracy in policy documentation and servicing activities.
• Have a proactive approach to problem-solving and the ability to work independently during night shifts.

Certifications Required

Microsoft Office Specialist Certification Property & Casualty Insurance Certification (preferred)

Work Model: 100% Office Based (rotating shift patterns over 7 days)

Job Description

• Verify and review information as per policy and guidelines.
• Follow all compliance and security measures relating to client data.
• Take action on process changes and updates and handle the same with proper research.
• Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
• Adhere to process norms and structure.
• Ability to gather information via outbound calls to businesses within specific country locations.
• Ability to work with a high degree of accuracy.
• Support users by reviewing / summarizing / completing various types of requests
• Work with great attention to detail / content review.
• Have an extensive exposure to customer service.

• Work in a rapidly changing environment and

  with high profile tech/ evolving AI

• Utilize MS Excel to analyze and interpret data for content operations.
• Implement Generative AI technologies to enhance content creation and management processes.
• Apply Gen AI technologies to improve user interaction and content accessibility.
• Contribute to the overall success of the content operations team by sharing knowledge and best practices.
• Collaborate with cross-functional teams to align content strategies with business objectives.

Application Criteria

• Availability to work rotating shift patterns over 7 days
• Excellent communication skills and fluency in English (and Spanish).
• Possessing Gen AI skills such as prompt engineering
• Excellent attendance record

• Excellent timekeeping

• Ability to handle multiple tasks simultaneously
• Exhibit excellent analytical and problem-solving skills.
• Display strong communication and collaboration abilities.
• Be detail-oriented with a focus on delivering high-quality work.
• Have the ability to adapt to new technologies and tools quickly.
• Show a proactive approach to learning and professional development.
• Sense of ownership and pride in your performance and its impact on the team.
• Experience in data analysis and reports (not mandatory)
• Strong Team player

Benefits include:

• Attractive salary

• Performance-based bonus scheme

• Private Medical Insurance

• Life assurance

  #LI-AH1

In this role, you will:
• Provide advanced 3rd level technical support across end-user and manufacturing environments, exceeding SLA metrics and maintaining production continuity including after-hours support as needed.
• Troubleshoot and resolve complex issues across shop floor technologies including PLC-connected devices, handheld scanners, label/laser/multifunction printers, and workstations, performing root cause analysis to eliminate recurring incidents.
• Install, configure, and maintain hardware and software across network, server, and end-user systems in alignment with enterprise standards.
• Partner with cross-functional teams on project initiatives, M&A integrations, and system improvements while vetting shop floor processes for compliance with Networking and Security policies.
• Follow and promote ITIL practices across incident, problem, and change management, and contribute to continuous improvement efforts including standardization, security, and reliability.
• Support enterprise initiatives such as the Windows 11 migration and participate in the development of Field Services standards.

Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Farmington, CT.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:
• 4+ years of experience supporting manufacturing, warehouse, or industrial environments with a strong understanding of shop floor IT systems including PLC-connected devices, handheld scanners, and label/laser/multifunction printers.
• High-level knowledge of Microsoft Windows 10/11, macOS, and Linux (Ubuntu), with proficiency across Microsoft 365, legacy Office Suites, and mobile platforms including iOS, Android, and Windows CE.
• Hands-on experience with PC hardware troubleshooting, serial-based technologies, and familiarity with network, server, telephony, and basic AV support.
• Strong root cause analysis skills with exposure to process improvement, security controls, and change management, combined with the ability to communicate complex technical issues clearly to non-technical stakeholders.
• Proven ability to multitask, prioritize, and operate independently in fast-paced cross-functional environments.
• Degree in Computer Science, Information Technology, or a related field

These will help you stand out:
• Network+ certification or equivalent, with experience in manufacturing system integrations, M&A environments, or large-scale OS migrations such as Windows 11.
• Knowledge of IT security standards specific to manufacturing environments and exposure to enterprise IT architecture and a broad range of business applications.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:
Applications will be accepted until May 29, 2026
The annual salary for this position is between USD $60,500 - $71,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
·Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

As an InsuranceNow Architect, you will make an impact by leading the configuration, customization, and enhancement of Guidewire InsuranceNow to support Property & Casualty insurance operations. You will be a valued member of the Insurance Technology team and work collaboratively with business stakeholders, product owners, and engineering teams to deliver scalable, high-quality solutions.

In this role, you will:

• Lead the configuration and implementation of Guidewire InsuranceNow modules including Policy, Billing, and Claims

• Design and implement business rules, underwriting validations, claims logic, and workflow automation

• Customize user interfaces, forms, and integrations to enhance user experience and operational efficiency

• Define and configure product structures, carrier groups, and state-specific regulatory rules

• Provide technical leadership, mentor team members, and drive best practices across delivery

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs.

What you need to have to be considered:

• 10+ years of experience in Property & Casualty insurance systems

• Strong hands-on expertise with Guidewire InsuranceNow configuration and implementation

• Experience working with Policy, Billing, and Claims modules

• Proven experience implementing business rules, workflows, and validation frameworks

• Demonstrated technical leadership and ability to collaborate across cross-functional teams

Mandatory skills (Top keywords):

• InsuranceNow

• API development and integrations

• Java

These will help you stand out:

• Experience integrating InsuranceNow with external and third-party systems

• Knowledge of U.S. state-specific insurance regulations

• UI/UX customization experience within InsuranceNow or similar platforms

• Strong problem-solving skills with the ability to translate business needs into technical solutions

• Experience working in Agile environments and mentoring engineering teams

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply—even if you don’t meet every requirement. We value diverse experiences and unique perspectives that help drive innovation.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Salary and Other Compensation:

Applications will be accepted until June 14, 2026.

The annual salary for this position is between $ 110,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Summary

This position focuses on policy servicing within the Property & Casualty Insurance domain requiring proficiency in MS Office tools. The role involves handling night shifts in a work-from-office model ensuring efficient policy management and customer satisfaction. Candidates with 1 to 3 years of experience are preferred.

Responsibilities

• Manage policy servicing tasks ensuring accuracy and compliance with company standards and regulatory requirements.
• Process policy amendments endorsements renewals and cancellations efficiently to meet customer expectations.
• Collaborate with internal teams to resolve policy-related queries and ensure seamless operations.
• Maintain detailed records of policy transactions and updates using MS Office tools for accurate documentation.
• Provide timely responses to customer inquiries ensuring high levels of satisfaction and trust.
• Analyze policy data to identify discrepancies and take corrective actions to maintain data integrity.
• Support the team in achieving operational targets by contributing to process improvements and efficiency.
• Utilize MS Office tools to create reports and presentations that highlight policy servicing metrics and trends.
• Ensure adherence to night shift schedules while maintaining productivity and focus on deliverables.
• Stay updated on industry trends and best practices in Property & Casualty Insurance to enhance service quality.
• Communicate effectively with stakeholders to ensure clarity and alignment on policy servicing processes.
• Assist in training and mentoring new team members on policy servicing procedures and tools.
• Contribute to the companys purpose by delivering accurate and timely policy servicing positively impacting customer trust and satisfaction. Qualifications
• Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint for efficient policy management.
• Possess strong analytical skills to identify and resolve policy discrepancies effectively.
• Exhibit excellent communication skills to interact with customers and internal teams professionally.
• Showcase attention to detail to ensure accuracy in policy servicing tasks and documentation.
• Have a foundational understanding of Property & Casualty Insurance which is considered a nice-to-have skill.
• Display adaptability and willingness to work night shifts in a fast-paced environment.
• Bring 1 to 3 years of relevant experience in policy servicing or a related field to contribute effectively to team goals.

Certifications Required

Microsoft Office Specialist Certification Certification in Property & Casualty Insurance is a plus.

About us

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

Role description

The Junior GIS Data Configuration Specialist is primarily responsible for the execution of data processing workflows for partner-provided content. This role ensures that crucial real-time information - such as road closures and temporary restrictions is correctly ingested, processed, and accurately displayed online. As part of the responsibilities, the operator will be required to communicate with the data provider in the event of issues with the received data.

Core responsibilities:

• Configure new requests to correctly translate third-party data into the platform’s internal format for effective visualization including the optimization of existing ones,
• Analyze the structure of incoming data, which is typically presented in standardized formats (e.g., internal schemas, JSON, and XML), to derive actionable insights,
• Engage and collaborate directly with partners to troubleshoot, test, and fix data issues,

• Apply foundational GIS knowledge to identify and verify the correct spatial features on the map, ensuring accurate data configuration and visualization,

• Investigate and troubleshoot configuration errors,
• Execute standard data analysis and processing workflows,
• Proactively identify and raise systemic problems with tools or processes,
• Contribute to in-depth failure analysis to determine the root cause of problems or incorrect edits.
  

Requirements:

• Knowledge of the English language on at least a B2 level,
• Foundational knowledge of GIS data and map-based workflows,
• Familiarity with SQL for data querying and analysis,
• Familiarity with data structures, including JSON and XML, is a plus,
• Analytical and problem-solving skills with a high focus on detail and data accuracy,
• A positive, empathetic, and professional attitude toward internal and external partners at all times,
• Excellent communication skills,
• Self-motivated, proactive, and able to work effectively and accurately under deadlines and pressure,

• Nice to have: French or Portuguese on a communicative level.
  

  We offer:

• Extensive benefits package: (private medical healthcare including dental care, life insurance, cafeteria benefits),
• Full equipment and paid training provided from the first day of work,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on the development,
  
• Professional development and a clear career path,

• Training & development opportunities including language courses.

  
  

Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.

For more information about us, visit Cognizant Poland.

Stay up to date with our recent events – follow us on LinkedIn or Facebook.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

#LI-AB13

We are seeking a dynamic Jr Online Analyst - Adv to join our team. This role is ideal for individuals passionate about the digital marketing sphere with a keen eye for detail and a strong foundation in content review and English communication. With a focus on analyzing and optimizing online advertising campaigns the successful candidate will contribute to our digital marketing strategies ensuring maximum engagement and effectiveness

Responsibilities

• Fluency in English & Experience with confidential information collection and management
• Experience within a business process outsourcing environment or comparable service environment
• Understand and remain up-to-date with client policies and guidelines
• Review user reports regarding website content
• Analyze and identify content on creator channels that is not in compliance with requirements and flag for action in a timely manner
• Make well-balanced decisions and help resolve inquiries according to defined policies and procedures
• Serve as an advocate for the user community Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content

Employment Type: Full Time | 24/7 Rotational Shifts | Work from Office

Band / Designation: Team Manager

Role Overview

The Team Manager is accountable for end-to-end performance of a multi-channel contact center team (voice, chat, email) operating 24/7. The role drives operational governance, people leadership, KPI delivery, and customer experience while ensuring compliance with Cognizant policies and client requirements.

Key Responsibilities

• Lead multiple TLs/SMEs and their associate teams; own staffing, rostering, and intraday management.

• Govern daily operations: queue health, real-time adherence, shrinkage control, occupancy, and SL attainment.

• Review performance through huddles, coaching plans, and monthly performance appraisals.

• Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks.

• Manage escalations and critical incidents; ensure timely resolution and client communication.

• Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery.

• Publish daily/weekly/monthly MIS and insights; track SLA risk and remediation plans.

• Ensure compliance with InfoSec, data privacy, and audit requirements.

• Create reports and presentation for internal and external stakeholders

Operational Metrics Knowledge

• Service Level (SL) / Response SLAs

• AHT, FCR, Quality Score, CSAT/NPS

• Abandonment Rate, Contact Accuracy

• Schedule Adherence, Occupancy, Shrinkage

• Attrition, Absenteeism, Hiring SLAs (time-to-fill, nesting success)

Required Experience & Skills

• 6–10 years in Contact Center/BPO operations; 3+ years in people leadership (TL/AM/Manager).

• B2 English for voice processes; excellent verbal and written communication.

• Strong command of telephony, CRM and WFM tools.

• Data-driven leader with proven coaching, stakeholder management, and conflict resolution.

• Strong proficiency using Google and Microsoft products.

Shift Requirements

• 24/7 rotational shifts; nights/weekends/holidays as per business needs. Work From Office

Cognizant Competencies

• Client Centricity

• Operational Excellence

• Data-driven Decision Making

• People Leadership & Talent Development

• Compliance & Risk Management

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#LI-CTSAPAC

Employment Type: Full Time | 24/7 Rotational Shifts | Work from Office

Band / Designation: Team Lead

Role Overview

The Team Lead – Contact Center will be responsible for managing end-to-end operational delivery for inbound and outbound voice processes, along with chat and email support. The role demands B2-level English proficiency for voice interactions, strong people management skills, and complete ownership of service delivery metrics in a 24/7 environment.

Key Responsibilities

• Lead and manage a team of customer service associates across voice, chat, and email channels.

• Ensure achievement of SLAs, KPIs, and client contractual requirements.

• Provide real-time floor support, escalations handling, and operational governance.

• Conduct regular performance reviews, coaching sessions, and capability upskilling.

• Drive adherence to Cognizant policies, Information Security, and compliance standards.

• Partner with Quality, WFM, Training, and Client stakeholders for continuous improvement.

• Creating reporting and presentations to connect with internal and external stakeholders.

Operational Metrics Knowledge

• Service Level (SL)

• Average Handle Time (AHT)

• First Contact Resolution (FCR)

• Customer Satisfaction (CSAT)

• Quality Scores

• Schedule Adherence & Shrinkage, Absenteeism

• Abandonment Rate

• Productivity and Utilization

Required Experience & Skills

• 5–8 years of experience in Contact Center / BPO operations

• Minimum 2 years’ experience as Team Lead / Assistant Manager

• Strong Voice proficiency with C1 English level

• Experience handling Inbound, Outbound, Chat, and Email processes

• Hands-on experience with CRM tools, telephony systems, and WFM tools

• Strong analytical, communication, stakeholder management, and leadership skills

• Strong proficiency using Google and Microsoft products.

Shift Requirements

· Willingness to work 24/7 rotational shifts, including night shifts, weekends, and holidays. Work From Office

Cognizant Competencies

• Client Centricity

• Operational Excellence

• Data-driven Decision Making

• People Leadership & Talent Development

• Compliance & Risk Management

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#LI-CTSAPAC

About the Role We are looking for a hands-on SailPoint IIQ Developer/Engineer to design, build, and scale our Identity & Access Management platform. You will own the full development lifecycle — from connector integration to workflow automation — ensuring secure and seamless access governance across the enterprise.

Core Engineering Responsibilities

• Architect and develop end-to-end IIQ solutions including workflows, rules, tasks, and policies
• Build custom connectors and integrations with enterprise applications (AD, LDAP, SAP, Workday, ServiceNow, cloud apps)
• Write complex BeanShell/Java rules for joiner-mover-leaver (JML) lifecycle automation
• Design and implement Role-Based Access Control (RBAC), Separation of Duties (SoD), and entitlement management
• Develop RESTful APIs and web services integrations within IIQ
• Perform IIQ upgrades, patching, and environment migrations (Dev → QA → Prod)
• Tune system performance — batch tasks, aggregation optimization, DB query tuning
• Build and maintain access certification campaigns and policy violation frameworks

Technical Skills Required

• SailPoint IIQ version experience: 7.x / 8.x
• Strong BeanShell / Java development skills
• XML configuration, XHTML for UI customization
• Connector development — JDBC, REST, SOAP, flat-file, LDAP
• Directory services: Active Directory, Azure AD, LDAP
• Database: SQL (Oracle / MSSQL / MySQL)
• Source control: Git, SVN
• Application servers: Tomcat, JBoss

Job Summary

We are seeking a skilled Sr. Developer with 4 to 8 years of experience to join our team in a hybrid work model. The ideal candidate will have expertise in Acquia Cloud Site Factory Acquia Sitestudio Drupal Symphony 2 JavaScript CSS HTML and PHP. Domain experience in Regulatory Compliance or Finance & Accounting is a plus.

Responsibilities

• Develop and maintain web applications using Drupal Symphony 2 and Acquia Cloud Site Factory to ensure high-quality deliverables.
• Collaborate with cross-functional teams to design implement and optimize solutions that align with business requirements.
• Utilize Acquia Sitestudio to create and manage scalable and efficient websites for various projects.
• Write clean efficient and maintainable code using JavaScript CSS HTML and PHP to enhance user experience and functionality.
• Troubleshoot and resolve technical issues to ensure seamless operation of web applications and platforms.
• Conduct regular code reviews and testing to maintain high standards of quality and performance.
• Provide technical expertise and guidance to team members to foster a collaborative and innovative environment.
• Stay updated with the latest trends and technologies in web development to continuously improve processes and solutions.
• Ensure compliance with regulatory standards and best practices in all development activities.
• Work closely with stakeholders to gather requirements and translate them into technical specifications.
• Optimize website performance and scalability to meet the demands of a growing user base.
• Document technical processes and solutions to ensure knowledge transfer and continuity.
• Contribute to the companys purpose by delivering impactful solutions that enhance user engagement and satisfaction.

Qualifications

• Demonstrate proficiency in Acquia Cloud Site Factory Acquia Sitestudio Drupal Symphony 2 JavaScript CSS HTML and PHP.
• Possess strong problem-solving skills and the ability to troubleshoot complex technical issues effectively.
• Exhibit excellent communication and collaboration skills to work seamlessly with cross-functional teams.
• Have a solid understanding of web development best practices and standards.
• Show familiarity with domain knowledge in Regulatory Compliance or Finance & Accounting which is a nice-to-have skill.
• Display a proactive approach to learning and adapting to new technologies and methodologies.
• Maintain a detail-oriented mindset to ensure accuracy and quality in all deliverables.
• Demonstrate the ability to manage multiple tasks and prioritize effectively in a hybrid work environment.
• Possess a strong commitment to delivering solutions that align with organizational goals and societal impact.
• Exhibit a passion for innovation and continuous improvement in web development processes.
• Showcase the ability to work independently and collaboratively to achieve project objectives.
• Have a proven track record of delivering high-quality web applications within deadlines.
• Display a customer-centric approach to development ensuring user satisfaction and engagement.

1. Job Title : Functional Analyst (ISG) 2. Job Summary : Leads and manages the execution of strategic implementation projects ensuring alignment with organizational goals and client success. Drives onboarding for key accounts and provides expert-level resolutions in collaboration with technical teams. Advances process improvements mentors junior staff and integrates advanced technologies to refine implementation systems and practices. 3. Experience : 3 - 7 years 4. Required Skills : Technical Skills: Project Planning Data analysis and tools used SQL Rest API React Angular Domain Skills: 5. Nice to have skills : Domain Skills:Cards & Payments 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : Establish and enhance implementation processes and systems Lead and troubleshoot complex implementation projects and debugging initiatives Improve and document comprehensive records for implemented solutions Drive the collection and analysis of client feedback for continuous improvement Guide advanced technological integrations and complex setup implementations Ensure solutions meet client requirements through comprehensive testing Collaborate with teams for seamless client integration Mentor junior staff on best practices and process execution Proactively identify and resolve technical challenges Manage large or complex implementation efforts

Job summary

Serve as a Geospatial Manager MAP responsible for designing developing and optimizing interactive map driven web applications using Next Js TypeScript HTML and CSS in a hybrid work model. Collaborate with cross functional teams to translate geospatial requirements into scalable solutions that improve decision making and deliver positive outcomes for clients and communities.

Responsibilities

• Lead the design and implementation of geospatial web applications using Next Js TypeScript HTML and CSS to deliver highly responsive and accessible map centric user experiences that support diverse client needs and business objectives.
• Develop reusable front end components and geospatial UI patterns that streamline map interactions such as panning zooming and layer toggling to ensure efficient performance and an intuitive experience for users.
• Coordinate with product owners data scientists and geospatial analysts to translate complex spatial requirements into clear technical specifications and robust implementation plans that align with project goals.
• Optimize application performance for large scale spatial datasets by tuning rendering strategies improving bundle sizes and refining client side data handling to maintain smooth interactions on modern browsers.
• Implement robust state management and routing patterns within Next Js applications to support dynamic map views dashboards and workflows that help users derive timely insights from geospatial information.
• Integrate secure and efficient APIs and geospatial services with front end components to enable data driven layers map overlays and analytics features that drive actionable decisions for customers.
• Apply responsive design principles with CSS and HTML to ensure map interfaces and supporting pages display consistently across devices while maintaining high usability for all users.
• Conduct thorough code reviews and implement quality assurance practices that uphold coding standards security guidelines and accessibility conventions across all geospatial interfaces.
• Collaborate with UX specialists to refine visual design color schemes and interaction flows for map centric screens so that complex spatial information is communicated clearly and ethically to a broad audience.
• Create and maintain technical documentation including component libraries architectural diagrams and implementation guides to support long term maintainability and efficient onboarding of project contributors.
• Analyze user feedback telemetry and usage analytics from map applications to identify improvement opportunities and implement enhancements that increase user satisfaction and operational value.
• Coordinate with infrastructure and DevOps teams to support automated builds testing and deployments for Next Js based geospatial solutions in accordance with organizational standards.
• Ensure compliance with data privacy standards and organizational policies when handling geospatial datasets so that map features provide insight while protecting sensitive information.

Qualifications

• Possess eight to eleven years of professional experience in web application development with a strong focus on modern JavaScript frameworks and delivery of production ready solutions.
• Demonstrate advanced proficiency in Next Js including server side rendering routing data fetching and performance optimization techniques applied to complex interactive applications.
• Show strong command of TypeScript with rigorous typing practices that improve reliability maintainability and scalability of geospatial front end codebases.
• Exhibit expert level skills in HTML and CSS including semantic markup responsive layouts and modular styling approaches that ensure consistent and accessible user interfaces.
• Apply solid understanding of geospatial concepts map tiling layers projections and interaction patterns to build intuitive web mapping experiences that meet diverse stakeholder needs.
• Display experience working in hybrid work environments using collaborative tools to coordinate effectively with distributed teams across product engineering and data disciplines.
• Utilize strong communication and documentation abilities to explain technical decisions to both technical and nontechnical partners supporting shared understanding and successful project delivery.
• Show familiarity with common mapping libraries or platforms and related front end integration approaches enabling efficient visualization of spatial data in web applications.

Employment Type: Full Time | 24/7 Rotational Shifts | Work from Office

Designation: Subject Matter Expert

Role Overview

The Subject Matter Expert (SME) will act as the first level of operational support between agents and Team Leads, ensuring high-quality customer interactions across inbound and outbound voice, chat, and email channels. The role requires strong domain knowledge, B2-level English proficiency for voice support, and deep understanding of contact center metrics in a 24/7 delivery environment.

Key Responsibilities

- Serve as the point of contact for process clarifications, agent queries, and complex customer cases.

- Provide real-time floor support for voice, chat, and email interactions.

- Handle call/chat/email escalations and ensure resolution within defined SLAs.

- Support Team Leads with monitoring performance, adherence, and queue management.

- Conduct side-by-side coaching, error corrections, and process refreshers.

- Ensure agents comply with Cognizant policies, InfoSec, and data privacy guidelines.

- Conduct RCA on the process gap, document and present to client as required

- Support onboarding, nesting support, and transitions for new joiners or process updates.

- Creating reporting and presentations to connect with internal and external stakeholders.

Operational Metrics Knowledge

- Service Level (SL)

- Average Handling Time (AHT)

- First Contact Resolution (FCR)

- Quality Scores

- Customer Satisfaction (CSAT) / NPS

- Schedule Adherence & Shrinkage

- Abandonment Rate

- Productivity / Utilization

Required Experience & Skills

- 3–6 years of experience in Contact Center / BPO operations

- Minimum 1–2 years’ experience as SME / Senior Associate / Floor Support

- C1 English proficiency (mandatory for voice processes)

- Experience supporting Inbound & Outbound Voice, Chat, and Email channels

- Working knowledge of CRM systems, ticketing tools, and telephony platforms

- Strong analytical skills, attention to detail, and problem-solving mindset

- Strong proficiency using Google and Microsoft products.

- Excellent verbal and written communication, coaching, and stakeholder interaction skills

Shift Requirements

· Willingness to work 24/7 rotational shifts, including night shifts, weekends, and holidays. Work From Office

Cognizant Competencies

· Client Centricity | Execution Excellence | Accountability & Ownership | Compliance & Risk Awareness

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#LI-CTSAPAC

As Wellness Counselor will help associates improve their work-life balance, uncover and overcome limiting beliefs and patterns, improve the health of their business relationships, and much more. You will have the knowledge and skills needed to help organizations implement programs that make life-changing improvements to enhance the growth of the associates and sustenance of the business.

This is a full-time office based role.

Role & Responsibilities:

• Prepares and executes at a minimum monthly group counseling sessions and individual coaching sessions.
• Provides crisis intervention, crisis assessment, and consults with external EAP provider when needed.
• Conducts trainings, screenings, surveys and health-risk assessments as needed.
• Engages in staff and leadership meetings, case management, and consults with program manager as needed.
• Works collaboratively with internal and external colleagues as part of a multi-disciplinary mental health team.
• Prepares and maintains reports that are necessary to carry out the functions of operations.
• Tracks the administration and completion of Performance Evaluations for the assigned Engagements’ Performance Management Program as necessary.
• Conducts assessments of an organization’s current health status to identify any potential risks to employees.
• Leads efforts to ensure associates develop support in the areas of physical, emotional and mental wellbeing.

What we are looking for:

• 2 or more years of experience in employee wellbeing, public health education, health + wellness benefits or related field.
• Must be certified or licensed with OPP (Ordem dos Psicólogos de Portugal) to provide individual and group counseling sessions.
• Experience in crisis management program planning, and prevention.
• Experience leading and facilitating wellness classes or groups.
• Effective oral and written communication skills and Proficiency in English language (additional languages are a plus).
• Excellent interpersonal skills.
• Able to exhibit a high level of confidentiality.
• Excellent organizational skills.
• Must be able to identify and resolve problems in a timely manner.
• Must be able to gather and analyze information skillfully.
• Ability to work in fast and evolving workflows with eye for detail and under pressure.

Why Cognizant:

• Pleasant and inspiring working atmosphere with a multicultural environment.
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
• Professional development and clear career path with training & development opportunities.
• Private health insurance and life insurance.
• Child benefits such as Nursery Voucher and Student Voucher.
• Doctor on site for 2 hours once a week.
• Employee Assistant Program (EAP) to promote wellbeing of employee’s (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia Platino” service).
• In Cognizant offices you have access to fresh fruit, water, coffee, and tea daily.
• Various corporate discounts available through partnership between Cognizant and other partners such as gyms, Pestana Hotels, Carnext, Huawei, Apple, MEO, and others.

Employment Type: Full Time | 24/7 Rotational Shifts | Work from Office

Band / Designation: Process Executive

Role Overview

The Process Executive – Service Delivery (IOA) will be responsible for delivering high-quality customer support across inbound and outbound voice, chat, and email channels. The role requires strong communication skills, customer-centric behavior, and adherence to Cognizant compliance and service delivery standards in a 24/7 environment.

Key Responsibilities

· Handle incoming and outgoing customer interactions via voice, chat, and email.

· Resolve customer queries accurately within defined SLAs.

· Document interactions correctly in CRM/ticketing systems.

· Adhere to schedule, quality standards, and information security policies.

· Meet individual and team performance benchmarks defined by the process.

· Participate in training, calibrations, and continuous improvement initiatives.

Operational Metrics Knowledge

· Average Handling Time (AHT)

· Service Level (SL)

· First Contact Resolution (FCR)

· Quality Scores

· Customer Satisfaction (CSAT)

· Schedule Adherence

· Productivity / Utilization

Required Experience & Skills

· 0–3 years of experience in Contact Center / BPO operation.

· Excellent verbal and written communication skills (C1 English required for Voice).

· Experience supporting Inbound and Outbound Voice, Chat, and Email process.

· Working knowledge of CRM tools and basic systems navigation.

· Strong customer focus, problem-solving, and multitasking skills

Shift Requirements

· Willingness to work 24/7 rotational shifts, including night shifts, weekends, and holidays. Work From Office

Cognizant Competencies

· Client Centricity | Execution Excellence | Accountability & Ownership | Compliance & Risk Awareness

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#LI-CTSAPAC

Employment Type: Full Time | 24/7 Rotational Shifts | Work from Office

Band / Designation: Process Executive

Role Overview

The Process Executive – Service Delivery (IOA) will be responsible for delivering high-quality customer support across inbound and outbound voice, chat, and email channels. The role requires strong communication skills, customer-centric behavior, and adherence to Cognizant compliance and service delivery standards in a 24/7 environment.

Key Responsibilities

· Handle incoming and outgoing customer interactions via voice, chat, and email.

· Resolve customer queries accurately within defined SLAs.

· Document interactions correctly in CRM/ticketing systems.

· Adhere to schedule, quality standards, and information security policies.

· Meet individual and team performance benchmarks defined by the process.

· Participate in training, calibrations, and continuous improvement initiatives.

Operational Metrics Knowledge

· Average Handling Time (AHT)

· Service Level (SL)

· First Contact Resolution (FCR)

· Quality Scores

· Customer Satisfaction (CSAT)

· Schedule Adherence

· Productivity / Utilization

Required Experience & Skills

· 2-5 years of experience in Contact Center / BPO operation.

· Excellent verbal and written communication skills (C1 English required for Voice).

· Experience supporting Inbound and Outbound Voice, Chat, and Email process.

· Working knowledge of CRM tools and basic systems navigation.

· Strong customer focus, problem-solving, and multitasking skills

Shift Requirements

· Willingness to work 24/7 rotational shifts, including night shifts, weekends, and holidays. Work From Office

Cognizant Competencies

· Client Centricity | Execution Excellence | Accountability & Ownership | Compliance & Risk Awareness

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#LI-CTSAPAC

Experience Required

8+ years of experience in IT project management, with strong Agile delivery experience

Role Summary

The Agile Project Manager will lead the successful delivery of IT projects using Agile methodologies. The role involves close collaboration with global clients and distributed teams, requiring fluency in one foreign language to support international programs and stakeholders.

Key Responsibilities

• Lead end-to-end delivery of Agile IT projects, ensuring alignment to business outcomes
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
• Work closely with Product Owners to manage backlogs, priorities, and release plans
• Remove delivery impediments and proactively manage risks, dependencies, and issues
• Coordinate across cross-functional teams (engineering, QA, DevOps, business stakeholders)
• Track velocity, delivery metrics, and sprint progress; ensure transparency through reports and dashboards
• Ensure adherence to Agile best practices, governance, and quality standards
• Communicate status, risks, and milestones clearly to senior stakeholders and clients
• Support change management and continuous improvement across teams

Required Skills & Qualifications

• 8+ years of experience as an Agile Project Manager / Scrum Master / Delivery Manager
• Strong hands-on experience with Agile frameworks (Scrum, Kanban, SAFe preferred)
• Solid understanding of SDLC, CI/CD, and modern software delivery practices
• Strong stakeholder and client management skills
• Experience managing distributed or multi-location teams
• Proficiency with Agile tools such as Jira, Azure DevOps, Confluence

Foreign Language Requirement (Mandatory – Any One)

• Italian
• Spanish
• German
• Korean
• Japanese

(Ability to communicate professionally with clients or teams in the chosen language is required.)

Soft Skills

• Strong facilitation and servant-leadership mindset
• Excellent communication and collaboration skills
• Ability to manage ambiguity and drive outcomes
• Comfortable working with global and multicultural teams

Proactive, structured, and delivery-focused

Experience Required

8+ years of experience in IT project management, with strong Agile delivery experience

Role Summary

The Agile Project Manager will lead the successful delivery of IT projects using Agile methodologies. The role involves close collaboration with global clients and distributed teams, requiring fluency in one foreign language to support international programs and stakeholders.

Key Responsibilities

• Lead end-to-end delivery of Agile IT projects, ensuring alignment to business outcomes
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
• Work closely with Product Owners to manage backlogs, priorities, and release plans
• Remove delivery impediments and proactively manage risks, dependencies, and issues
• Coordinate across cross-functional teams (engineering, QA, DevOps, business stakeholders)
• Track velocity, delivery metrics, and sprint progress; ensure transparency through reports and dashboards
• Ensure adherence to Agile best practices, governance, and quality standards
• Communicate status, risks, and milestones clearly to senior stakeholders and clients
• Support change management and continuous improvement across teams

Required Skills & Qualifications

• 8+ years of experience as an Agile Project Manager / Scrum Master / Delivery Manager
• Strong hands-on experience with Agile frameworks (Scrum, Kanban, SAFe preferred)
• Solid understanding of SDLC, CI/CD, and modern software delivery practices
• Strong stakeholder and client management skills
• Experience managing distributed or multi-location teams
• Proficiency with Agile tools such as Jira, Azure DevOps, Confluence

Foreign Language Requirement (Mandatory – Any One)

• Italian
• Spanish
• German
• Korean
• Japanese

(Ability to communicate professionally with clients or teams in the chosen language is required.)

Soft Skills

• Strong facilitation and servant-leadership mindset
• Excellent communication and collaboration skills
• Ability to manage ambiguity and drive outcomes
• Comfortable working with global and multicultural teams
• Proactive, structured, and delivery-focused

Job Summary

Serve as a team level specialist in accounts receivable for a global organization managing complex order to cash activities in a hybrid night shift environment while ensuring timely collections accurate cash application and high quality customer interactions that support strong financial performance and sustainable business growth across the finance domain.

Responsibilities

Qualifications

Location: London (2–3 days per week on-site)

Employment Type: Full-Time

Role Overview:

We are seeking a highly skilled Senior DevOps Engineer to design, implement, and maintain scalable cloud-based solutions using AWS. You will play a key role in driving DevOps best practices, ensuring efficient deployment pipelines, and optimising cloud infrastructure to support business growth.

Key Responsibilities:

• Perform DevOps services on scalable cloud architectures using AWS services to meet business requirements.

• Oversee deployment and management of AWS resources, ensuring optimal performance and cost-efficiency.

• Provide technical guidance and support to teams in effectively utilising AWS services.

• Monitor and optimise cloud infrastructure using AWS CloudWatch and other monitoring tools.

• Develop and maintain automation scripts and CI/CD pipelines using AWS DevOps tools.

• Ensure data security and compliance through implementation of AWS security best practices and governance.

• Analyse and resolve complex technical issues and production incidents related to AWS services and infrastructure.

• Conduct regular performance tuning and capacity planning to support system scalability and reliability.

• Collaborate with cross-functional teams to improve deployment processes and system performance.

• Provide training and mentorship to junior engineers on AWS technologies and DevOps best practices.

Required Skills & Experience:

• Strong experience with AWS cloud services (EC2, S3, RDS, Lambda, VPC, CloudWatch, etc.)

• Proven experience in DevOps practices, CI/CD pipelines, and infrastructure as code

• Hands-on experience with automation tools such as Terraform, CloudFormation, or similar

• Experience with containerisation technologies like Docker and orchestration tools such as Kubernetes

• Strong scripting skills (Python, Bash, or similar)

• Solid understanding of cloud security, networking, and compliance

• Excellent troubleshooting and problem-solving skills

• Strong communication skills and ability to work in a collaborative environment

ServiceNow Developer

Employment Type: Full-Time

Security Clearance: SC Cleared or SC Eligible

Role Overview:

The ServiceNow Developer role focuses on delivering advanced ServiceNow solutions, including ITOM, ITSM, and Work Model capabilities. You will collaborate with cross-functional teams to optimize workflows, enhance system performance, and drive innovation in a hybrid work environment.

Key Responsibilities:

• Design and implement ServiceNow ITOM solutions to streamline operational processes and improve system efficiency.

• Configure and customize ServiceNow ITSM modules to align with organizational requirements and ensure seamless service delivery.

• Develop and maintain ServiceNow workflows to automate routine tasks and enhance productivity across teams.

• Collaborate with stakeholders to gather requirements and translate them into actionable ServiceNow configurations.

• Monitor and optimize ServiceNow system performance to ensure reliability and scalability for business operations.

• Provide technical expertise and troubleshooting support for ServiceNow-related issues to minimize downtime.

• Conduct regular system audits and implement best practices to maintain compliance and security standards.

• Create detailed documentation for ServiceNow configurations, workflows, and processes to support knowledge sharing.

• Train and mentor team members on ServiceNow functionalities to build internal capabilities and foster growth.

• Stay updated on ServiceNow platform enhancements and industry trends to recommend innovative solutions.

• Work closely with cross-functional teams to integrate ServiceNow with other enterprise systems for seamless data flow.

• Ensure timely delivery of ServiceNow projects while adhering to quality standards and organizational goals.

• Contribute to the company’s mission by leveraging ServiceNow to improve operational efficiency and enhance customer satisfaction.

Required Certifications & Skills:

• Certified ServiceNow System Administrator

• ServiceNow ITSM Implementation Specialist

• Additional ServiceNow certifications preferred

• SC Clearance or eligibility required

Job Summary

Serve as a specialist in accounts receivable within the finance domain focusing on end to end order to cash operations for a global organization in a hybrid work model with night shift coverage. Reconcile customer accounts manage cash application and resolve discrepancies to support accurate financial reporting and strong client relationships while maintaining compliance and operational excellence.

Responsibilities

• Manage end to end accounts receivable activities by accurately posting customer invoices and credit memos to ensure timely and reliable revenue recognition across global operations.
• Perform systematic cash application by matching incoming payments with open invoices in the finance system to minimize unapplied cash and improve visibility of customer account status.
• Conduct regular reconciliation of customer accounts by identifying open items investigating mismatches and coordinating internal follow ups to maintain accurate and compliant financial records.
• Handle order to cash tasks by validating sales orders invoicing data and billing terms to ensure that downstream receivables and collections processes run smoothly and efficiently.
• Execute collections activities by monitoring overdue items sending reminders and documenting follow ups in a professional tone to reduce days sales outstanding and support healthy cash flow.
• Review payment discrepancies and short payments by analyzing backup documentation and collaborating with sales and operations teams to resolve issues and prevent revenue leakage.
• Prepare structured reports and dashboards on accounts receivable metrics by compiling aging analysis cash application status and dispute trends to support informed decision making by stakeholders.
• Maintain strict adherence to internal controls and finance policies by following standard operating procedures and audit requirements to support risk mitigation and regulatory compliance.
• Coordinate with cross functional teams in sales customer service and finance by sharing account insights and status updates to improve customer experience and operational alignment.
• Utilize finance and order to cash tools by entering clean and consistent data running standard queries and validating results to enhance process reliability and reporting quality.
• Support continuous improvement initiatives by identifying recurring process gaps in order to cash and accounts receivable cycles and proposing practical solutions that increase efficiency and accuracy.
• Adapt to hybrid work expectations and night shift schedules by managing time effectively maintaining secure handling of financial data and ensuring uninterrupted support for global stakeholders.
• Communicate clearly in spoken and written English by documenting account actions responding to queries and escalating material issues to enable transparent and collaborative problem resolution.

Qualifications

• Apply foundational knowledge of finance domain concepts such as revenue cycles accruals and reconciliations to interpret transaction flows and support accurate accounts receivable processing.
• Use practical experience in finance order to cash to manage the journey from order booking through invoicing and collection with a focus on timely billing and disciplined follow up.
• Leverage exposure to order to cash order management by understanding how order quality pricing setup and delivery confirmation influence downstream receivable balances and dispute frequency.
• Demonstrate working knowledge of order to cash accounts receivable practices by handling account reconciliations unapplied cash and credit adjustments in a structured and controlled manner.
• Employ strong English reading and writing skills to interpret customer contracts payment advices and internal process guides and to produce clear documentation of account activities.
• Use English speaking skills to engage confidently with internal partners and external customer contacts during calls or virtual meetings aimed at resolving receivable or billing issues.
• Apply prior hands on experience of two to three years in accounts receivable or related finance operations to handle standard cases independently while recognizing when to seek guidance for complex matters.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

LEADING AT COGNIZANT

This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.

At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture. We invite you to see how you can contribute to our story.

ABOUT THE ROLE
As a Director – Global Capability Center, you will make an impact by leading the end-to-end operations, strategy, and performance of a large-scale Global Capability Center. You will be a valued member of the enterprise leadership team and work collaboratively with global business leaders, corporate functions, and regional stakeholders.

ROLE RESPONSIBILITIES

• Lead the end to end operations of the Global Capability Center, serving as the senior accountable executive for delivery, governance, and stakeholder management.

• Define and execute the GCC's multi year strategic roadmap, aligning the center's capability build out with enterprise business goals, geographic expansion plans, and the target operating model.

• Own the center's P&L: prepare the annual operating budget, manage capex and opex commitments, track variances month on month, and present financial performance to executive leadership.

• Build, scale, and retain a high performing workforce across functions including technology, operations, shared services, and analytics, driving workforce planning, pyramid optimisation, and succession planning.

• Establish service level frameworks (SLAs, OLAs, KPIs) with onshore business partners and ensure consistent delivery quality, productivity, and customer satisfaction across all engagements housed in the center.

• Drive an innovation and continuous improvement agenda by institutionalising Lean, Six Sigma, and automation programmes, sponsoring centres of excellence, and embedding AI and Gen AI adoption into delivery.

• Serve as the senior India representative to clients, regulators, and statutory authorities, and manage local entity compliance including STPI, SEZ, labour law, tax, and data protection in partnership with Legal, Finance, and HR.

• Oversee enterprise risk, business continuity, information security, and physical security posture of the center, and chair the local crisis management committee.

• Cultivate strategic relationships with industry bodies such as NASSCOM, local government, and academia, and represent the center in external forums to strengthen the employer brand and talent pipeline.

• Champion the people agenda covering culture, DE&I, engagement, learning, and rewards, and act as the executive sponsor for site wide town halls, recognition programmes, and CSR initiatives.

JOB REQUIREMENT

• Strategic Thinking: Demonstrated ability to translate enterprise strategy into a multi-year GCC roadmap, anticipate market and technology shifts, and make sound capital allocation decisions under ambiguity.

• Executive Communication: Strong written and verbal communication skills with confidence presenting to the C suite, boards, and external stakeholders, and the ability to navigate difficult conversations with clients and regulators.

• Global Team Leadership: Proven track record of leading large, multi disciplinary teams of 1,000 or more associates across geographies, time zones, and cultures, with experience working in a matrixed structure alongside onshore business units.

• Operational Excellence: Deep grounding in delivery operations, SLA management, workforce productivity, capacity planning, and process re-engineering using Lean, Six Sigma, and Agile methodologies.

• Financial Acumen: Hands on experience owning a multi-million-dollar P&L, building business cases, managing transfer pricing and intercompany arrangements, and driving margin improvement.

• Industry Knowledge: Working understanding of the GCC and GIC landscape in India, the regulatory environment covering STPI, SEZ, GST, labour codes, and the DPDP Act, along with benchmarks for talent, real estate, and technology.

• Technical Proficiency: Conversant with modern enterprise technology stacks including cloud, data, AI and ML, and cybersecurity, with the ability to set technology direction and engage credibly with CIO and CTO level stakeholders.

• Talent and Culture Leadership: Track record of attracting senior talent, building leadership pipelines, and shaping inclusive, high-performance cultures with strong engagement and retention outcomes.

• Stakeholder and Client Management: Experience serving as the senior face of a center to clients and parent company executives, with the ability to navigate competing priorities and resolve escalations effectively.

• Change Leadership and Resilience: Comfortable leading through transformation, M&A integration, ramp ups and ramp downs, and crisis events such as cyber incidents, business continuity challenges, and public health situations.

• Preferred to be Pega CLSA Certified.

• Must have extensive experience inIT and good Pega experience.

• Preferred if certified on any non-generic Pega certification (e.g., CRSA, PCDC).

• Should have played Pega LSA role previously.
  
  Job Description

• Requirement Gathering and Analysis:

o Analyse functional/non-functional requirements and seek clarifications for better understanding of requirements keeping the Pega OOTB features

o Provide inputs on technical feasibility of requirements

• Design:

o Should be able create class structure.

o Should be able understand high level architectural aspects of non-Pega technologies in Pega ecosystem.

o Must have basic DB knowledge.

o Must know about AES/ PDC and other non-functional aspects of a Pega project.

o Understands Design patterns in Pega.

o Should have ability to prepare high level and low level design keeping in mind the customer NFRs and constraints.

o Should have Ability to Guide team in preparation of technical specification document and review the same.

o Understand and ensure Guardrail compliance in the project.

o Good to have knowledge and experience on at least one Pega Industry framework.

• Coding and Code Review :

o Ability to perform hands on coding and guide team in coding as per agreed design

o Knowledge around complex Integrations

o Have good knowledge on REST/SOAP integrations

o Knowledge around conducting code review and the elements to check during code review

• General :

o Guide relevant stakeholders (clients/ internal teams) throughout during the execution of client projects and enterprise assets development WITH the objective of standardizing the overall solution architecture from a technology / infrastructure perspective within the limits of the EAS processes, standards and guidelines.

o Ensures that the architecture leverages Pega’s out-of-the-box functionality to the maximum extent

o Understands Design patterns

o Help create a scalable architecture capable of accommodating future requirements.

o Coordinate between Business, QA and development team for defects triaging

We are seeking a highly skilled Senior Engineer - Full Stack with 6 to 10 years of experience to join our dynamic team. The ideal candidate will have expertise in Advanced Java Microservices React Js React SQL Server and Java.

Responsibilities

• Develop and maintain robust full-stack applications using Advanced Java and Microservices to enhance system performance and scalability.
• Collaborate with cross-functional teams to design and implement user-friendly interfaces using React Js and React ensuring seamless user experiences.
• Optimize database performance and ensure data integrity by effectively managing SQL Server databases.
• Troubleshoot and resolve complex technical issues providing timely solutions to maintain system reliability and efficiency.
• Participate in code reviews and provide constructive feedback to ensure high-quality code standards are maintained.
• Contribute to the continuous improvement of development processes identifying opportunities for automation and efficiency.
• Stay updated with the latest industry trends and technologies to drive innovation and incorporate best practices into projects.
• Work closely with product managers and stakeholders to understand business requirements and translate them into technical specifications.
• Ensure the security and compliance of applications by implementing best practices and conducting regular audits.
• Mentor junior developers sharing knowledge and expertise to foster a collaborative and growth-oriented team environment.
• Develop and execute unit tests to ensure code quality and functionality align with project requirements.
• Document technical specifications and project progress to facilitate effective communication and knowledge sharing.
• Support deployment and release management activities ensuring smooth transitions and minimal downtime.

Qualifications

• Possess a strong understanding of Advanced Java and Microservices with proven experience in developing scalable applications.
• Demonstrate proficiency in front-end technologies particularly React Js and React to create intuitive user interfaces.
• Have hands-on experience with SQL Server including database design optimization and management.
• Experience in the Consumer Lending domain is highly desirable providing valuable insights into industry-specific challenges.
• Exhibit excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues efficiently.
• Show a commitment to continuous learning and staying abreast of emerging technologies and industry trends.

Our Culture

Your passion, integrity and experience are integral to Cognizant's success. You will join a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients is fundamental to your success. In return, you will be presented with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.

At Cognizant we recognize that companies that are open and welcoming to a multi-culturally diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant focuses on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

Job Summary:

We are seeking an experienced Data migration Architect professional to lead end‑to‑end migration from mainframe IBM DB2 to Postgress on AWS platform. The role involves defining migration strategy and architecture, overseeing execution, ensuring data quality and reconciliation.

Roles & Responsibilities:

• Design scalable source‑to‑target data models, mapping legacy structures to modern platforms
• Establish migration patterns (big‑bang, phased, wave‑based, or domain‑wise)
• Drive data decomposition strategies for large and tightly coupled mainframe datasets
• Ensure architecture aligns with performance, security, audit, and compliance requirements
• Lead end‑to‑end data migration delivery across multiple pods / workstreams
• Oversee data extraction, transformation, loading (ETL/ELT) from Mainframe sources
• Govern batch sequencing, dependency management, restartability, and error handling
• Ensure zero or minimal business disruption during migration cycles
• Coordinate with application, testing, and infrastructure teams for integrated delivery
• Own pre‑ and post‑migration reconciliation sign‑off
• Drive defect triage and root cause analysis for data discrepancies
• Ensure auditability and traceability across migration runs
• Plan and execute mock migrations and dress rehearsals
• Lead cutover planning, including rollback and contingency strategies
• Support parallel runs and controlled transition from Mainframe to target systems
• Work closely with business stakeholders to validate data correctness post go‑live
• Establish migration governance frameworks and reporting mechanisms
• Identify and mitigate data migration risks, including data loss, corruption, and performance bottlenecks
• Provide regular status, risk, and dependency updates to senior stakeholders
• Support client workshops on migration approach, risk posture, and readiness.
  

Skills Required:

The role requires deep, hands‑on expertise in Data Migration, including:

• Building Data migration Automation using Claude Agents and exposure on API programming language
• End‑to‑end legacy‑to‑target data migration covering extraction, transformation, validation, and reconciliation
• Migration of high‑volume, mission‑critical telecom data with strict SLAs and regulatory requirements
• Strong understanding of batch processing, file‑based data movement, and scheduling frameworks
• Experience migrating data to Postgress on AWS cloud platform.
• Experience in Python , Pyspark.
• Data quality, reconciliation, control totals, audit checks, and post‑migration assurance.

Benefits:

Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

· You can pursue innovative career tracks and opportunities here

· You can enhance your professional development through education and dedicated training

· We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Next Steps:

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time role. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

HR Business Partner lead

Function: Human Resources / Talent Management

Engagement Type: Build Operate Transfer (BOT)

Span of Control: 1,000+ Associates across BOT lifecycle

Location: Bengaluru

Role Level: Senior Manager

Employment Type: Full-Time – In office

Reporting To: BOT Program Director / VP - Human Resources

The Talent Management Lead for the Build Operate Transfer (BOT) program is a strategic and operational leadership role responsible for managing the end-to-end talent lifecycle across a large-scale workforce of 1,000+ associates. This role is integral to the successful transition of talent, culture, and organizational capability from the build phase through operations and into seamless client ownership at the transfer stage.

The incumbent will serve as the primary HR and talent business partner for the BOT program, collaborating closely with program leadership, client stakeholders, and cross-functional HR Centers of Excellence (CoEs) to ensure workforce readiness, retention, engagement, and compliance throughout the engagement lifecycle.

Talent Management, Workforce Planning, HR Business Partnering, Performance Management, Employee Engagement, Learning & Development, BOT Program Management, HR Analytics & Dashboards, Compliance & Governance

Workforce Planning & Talent Acquisition

• Design and execute a comprehensive workforce ramp-up plan aligned with BOT milestones and client headcount forecasts.

• Partner with Talent Acquisition teams to drive large-scale lateral and fresher hiring across technology, operations, and support functions.

• Establish talent pipelines through campus hiring, re-skilling programs, and internal mobility to meet project demand.

• Develop role-to-skill matrices and ensure optimal role coverage during each BOT phase (Build, Operate, Transfer).

Onboarding & Associate Integration

• Design and oversee structured onboarding programs ensuring smooth assimilation of 1,000+ associates into the BOT program culture and client expectations.

• Establish mentoring, buddy systems, and 30-60-90-day integration plans to drive early productivity and engagement.

• Coordinate with L&D to deliver program-specific induction, tools training, and compliance orientation.

Performance Management

• Lead the design and implementation of a performance management framework tailored to BOT program objectives and SLA commitments.

• Drive goal setting, continuous feedback cycles, mid-year reviews, and annual appraisal processes.

• Work with program managers to identify high performers and manage performance improvement plans (PIPs) for associates not meeting thresholds.

• Anchor calibration sessions ensuring fair, consistent, and meritocratic assessments across the 1,000+ associate pool.

Employee Engagement & Retention

• Design and execute engagement calendars, pulse surveys, focus groups, and town halls to measure and improve associate experience.

• Develop targeted retention strategies for critical roles and high-potential talent, including stay interviews, career path discussions, and recognition programs.

• Analyze attrition trends and proactively implement countermeasures to maintain workforce stability throughout the BOT lifecycle.

• Serve as an escalation point for associate grievances and ensure timely, empathetic, and fair resolution.

Compensation & Benefits Governance

• Partner with Total Rewards CoE to ensure compensation structures are competitive and aligned to BOT program economics.

• Support off-cycle compensation reviews, referral bonuses, and retention payouts for critical talent.

• Ensure associate benefits enrolment, query resolution, and compliance with statutory requirements across locations.

Transfer Readiness & Transition Management

• Own the talent transfer blueprint, including documentation of associate profiles, competency assessments, and knowledge transfer records.

• Ensure all associates are client-ready with aligned employment agreements, client induction, and cultural onboarding plans.

• Manage HR due diligence during transfer phase, including statutory obligations, background verifications, and compliance signoffs.

• Act as the bridge between Cognizant HR policies and evolving client HR frameworks to ensure continuity of associate experience during transfer.

HR Operations & Compliance

• Oversee all HR operational processes for the BOT associate pool, including payroll inputs, leave management, background verifications, and exit formalities.

• Ensure strict adherence to labor laws, statutory compliances, and Cognizant's Code of Business Ethics across all associate touchpoints.

• Maintain accurate workforce data in HRIS systems and generate program dashboards and metrics for leadership reviews.

• Liaise with legal and compliance teams on associate matters including disciplinary actions, investigations, and terminations.

Education

• MBA / PGDM in Human Resources from a premier institution (Tier 1 / Tier 2 preferred).

• Certifications such as SHRM-SCP, HRCI, or equivalent is a strong advantage.

Experience

• 15+ years of experience in Human Resources function

• 4+ years of progressive HR experience in talent management.

• Proven track record of managing HR for large-scale programs with 500+ associates.

• Prior experience in IT/ITeS/GCC/BOT/Managed Services environments strongly preferred.

• Experience in handling talent transitions, M&A integrations, or large-scale workforce transfers is a significant advantage.

Skills & Competencies

• Expertise across the full talent lifecycle: acquisition, onboarding, performance, L&D, engagement, and transition.

• Strong stakeholder management and executive communication skills — ability to influence C-suite and client leadership.

• Data-driven mindset with proficiency in HR analytics, workforce dashboards, and people metrics.

• Ability to navigate deftly within the organization and collaboratively work with various enabling functions.

• High emotional intelligence with the ability to navigate ambiguity in a fast-paced, matrixed environment.

• Strong understanding of Indian labor laws, statutory compliance, and HR governance frameworks.

Cognizant's Build Operate Transfer (BOT) model enables clients to establish offshore or nearshore captive capabilities with lower risk and faster ramp-up. Cognizant builds the team and infrastructure, operates it to full productivity, and then transfers a fully functional, stable, and client-aligned organization. The Talent Management Lead plays a pivotal role in making this transition seamless, with a particular focus on people continuity, capability transfer, and cultural alignment at every stage.

Location : Brampton ON ( 100% onsite )

We are looking for an experienced Network & Voice Engineer with strong expertise in enterprise networking and unified communications. The role involves managing, supporting, and troubleshooting routing, switching, SD‑WAN, and voice technologies in a large-scale enterprise environment, working closely with vendors and internal stakeholders.

Technical Skills & Responsibilities

Network (Mandatory)

• Configure, manage, and support enterprise Routers and Switches.
• Configure and troubleshoot routing protocols, including OSPF and BGP.
• Provide operational and implementation support for Cisco SD‑WAN (Viptela / Catalyst SD‑WAN).
• Perform network troubleshooting, root cause analysis, and performance optimization.

Voice & Unified Communications

• Support and manage Cisco Unified Communications, Voice Conferencing, and Webex platforms.
• Strong understanding of Voice over IP (VoIP) principles and PBX functionalities.
• Hands-on experience with:
  • Cisco Jabber
  • Cisco Call Manager (CUCM)
  • Cisco Unity Connection
  • Dialer, ICM
  • Cisco Presence
  • SIP, SCCP, H.323 protocols
• Manage Corporate Telephony environments including:
  • Cisco Call Manager
  • Cisco Unity Voicemail
  • Voice Gateways

Contact Center Technologies

• Experience working with Genesys Cloud CX and Genesys PureConnect platforms.
• Manage Genesys PureConnect components including:
  • User accounts
  • Roles and permissions
  • Access controls

Additional Responsibilities

• Coordinate with vendors for issue resolution, upgrades, and support activities.
• Participate in incident management, problem management, and service improvement initiatives.
• Work effectively in fast‑paced operational environments with cross‑functional teams.

Required Skills & Attributes

• Strong troubleshooting and analytical skills.
• Experience supporting enterprise-scale network and voice infrastructures.
• Ability to work independently and collaboratively within operations and engineering teams.
• Good communication and vendor management skills.

Compensation: We are offering an annual salary of $90,000 to 108,000

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an Work from office role with No Hybrid options in a client office based in Brampton, Ontario . Remote is not allowed

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

As a Senior QA Automation Engineer – Selenium, Java & Qualitia you will make an impact by driving high-quality, scalable, and reliable digital solutions through advanced automation and performance testing. You will be a valued member of the Quality Engineering team and work collaboratively with cross-functional stakeholders, including engineering, product, and business teams, to ensure best-in-class testing practices across enterprise applications.

In this role, you will:

Lead the design and implementation of robust test automation strategies across UI, API, and enterprise systems

Architect and enhance automation frameworks to ensure optimal coverage, scalability, and efficiency

Drive end-to-end quality assurance across cloud, web, APIs/services, and databases

Collaborate with cross-functional teams and leadership stakeholders to align quality strategies with business goals

Execute and optimize performance and load testing for both UI and API layers while ensuring system reliability

Work model

We believe flexibility is key to delivering our best work. Based on this role’s business requirements, this position is open to qualified applicants in Pasco, WA or Fort Washington, PA, with Remote work also available. Regardless of your working arrangement, we are committed to supporting a healthy work‑life balance through our wellbeing programs

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

5+ years of experience in quality assurance and test automation in enterprise environments

Mandatory: Hands-on experience with QUALITIA test automation tool

Strong expertise in automation frameworks and tools, including Selenium, Java, TestNG, SoapUI, or similar

Proven experience in designing and implementing enterprise-level test automation frameworks

Hands-on experience with API testing, BDD frameworks, and codeless/scriptless automation approaches

Experience in performance and load testing for UI and APIs (e.g., JMeter)

Solid understanding of Agile and DevOps practices, including CI/CD integration

Experience with version control and DevOps tools (GitHub, VSTS/Azure DevOps)

Strong analytical, problem-solving, and communication skills

These will help you stand out:

Experience in the mortgage or financial services domain

Exposure to tools such as Loan Runner or similar lending platforms

Experience working with executive-level stakeholders and influencing quality strategy

Ability to mentor team members and drive QA best practices and innovation

Strong experience in business workflow validation and real-world scenario testing

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

The annual salary for this position is between $53,477 to $92,500, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Role: Sr. Java Backend Developer

Location: Sunnyvale, CA. This role is hybrid and not remote.

Experience: 6 -10 Years

Salary and Other Compensation:

The annual salary for this position is between $90,000/Year to $101,000/Year depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Responsibilities

• Design and implement robust Springboot microservices that deliver secure and reliable business capabilities for large scale enterprise applications
• Develop clean and efficient core Java code that adheres to internal coding standards and supports long term maintainability and reuse
• Collaborate with product owners and architects to translate complex functional requirements into feasible technical designs using Springboot and microservices patterns
• Optimize microservice performance by fine tuning data access logic and reducing resource consumption to improve response times and throughput
• Implement comprehensive unit tests and integration tests for microservices to ensure high quality releases and reduce regression risk across environments
• Troubleshoot production issues in hybrid working conditions by analyzing logs and metrics and applying structured problem solving to restore services rapidly
• Integrate microservices with internal and external systems through secure application programming interfaces and consistent data contracts
• Apply secure coding practices in core Java and Springboot components to protect sensitive information and meet corporate security and compliance expectations
• Participate in code reviews by providing clear and constructive feedback to improve code quality and promote shared engineering standards
• Partner with DevOps teams to support continuous integration and deployment pipelines for Springboot microservices and ensure smooth delivery cycles
• Document technical designs interface contracts and operational runbooks so that services can be easily understood supported and enhanced by other engineers
• Mentor junior engineers on best practices for Java microservices development and help them grow their technical skills and confidence
• Engage with stakeholders to provide realistic effort estimates and progress updates so that delivery timelines and expectations remain transparent

Qualifications

• Demonstrate extensive hands on experience in designing and developing Springboot microservices architectures including service decomposition and resilience patterns
• Exhibit strong proficiency in core Java with emphasis on object oriented design collections concurrency handling and error management
• Apply practical knowledge of relational or document based databases when building microservices including query optimization and schema evolution strategies
• Utilize experience with version control and collaborative development practices to manage source code and support team based delivery
• Show familiarity with cloud ready application design concepts such as stateless services configuration management and scalable deployment models
• Display working knowledge of testing frameworks and quality techniques to ensure that services are robust and maintainable over time
• Value prior exposure to containerization and orchestration tools which helps in running Springboot services in modern platform environments

As a Cloud Security Architect, you will make an impact by assessing and strengthening the security posture of client cloud environments — identifying vulnerabilities, closing compliance gaps, and delivering actionable remediation strategies. You will be a valued member of the Health Family – Security team and work collaboratively with client stakeholders, cross-functional delivery teams, and executive leadership including CISOs to drive resilient, compliant, and secure Azure cloud architectures.

In this role, you will:

• Assess client Azure cloud environments to identify security vulnerabilities, architecture gaps, and compliance risks, then design and recommend targeted remediation strategies aligned to industry best practices.
• Evaluate and strengthen configurations across core Azure security services, including Microsoft Defender for Cloud, Sentinel, Key Vault, Azure AD (Entra ID), PIM, Azure Policy, Azure Monitor, and Log Analytics.
• Lead security architecture workshops, risk assessments, and governance reviews with client teams, translating complex findings into clear, executive-ready recommendations.
• Ensure alignment with security frameworks and compliance regulations including NIST, ISO/IEC 27001, HIPAA, GDPR, and FedRAMP, while developing and refining incident response plans (MIRP).
• Drive continuous improvement of security processes and controls, keeping pace with evolving threat landscapes and emerging compliance requirements.

What you need to have to be considered

• Demonstrated expertise in cloud security architecture and assessment within Microsoft Azure environments, including client-facing delivery experience.
• Deep knowledge of Azure-native security services: Microsoft Defender for Cloud, Sentinel, Key Vault, Azure AD (Entra ID), PIM, Azure Policy, Azure Monitor, and Log Analytics.
• Strong command of security frameworks and methodologies, including Microsoft MCRA, the Security Adoption Framework, Zero Trust, and Microsoft Security Assessment tools such as WARA.
• Proven ability to communicate security concepts clearly to both technical teams and executive stakeholders, including experience presenting to CISO-level audiences.
• Microsoft Certified: Cybersecurity Architect Expert and ITIL Foundation Certification (both required).

These will help you stand out

• Consulting background with experience facilitating client workshops, delivering executive-level architecture reviews, and managing stakeholder relationships through complex engagements.
• Familiarity with SOC integration, SIEM/SOAR tools, security orchestration and automation, and incident response coordination workflows.
• Experience applying compliance frameworks such as HIPAA, GDPR, or FedRAMP in regulated-industry environments.
• One or more preferred certifications: Microsoft Certified Azure Security Engineer Associate, CISSP, Security Operations Analyst Associate, Identity and Access Administrator Associate, Azure Administrator Associate, or a BC/DR certification (CBCP, MBCI, ISO 22301, or equivalent).

Scope of Work
The Delivery Manager will be responsible for:

1. Project Management

· Track project timelines, resources, risks, and change requests.

· Oversee automated testing frameworks and CI/CD pipelines.

· Ensure adherence to client’s guideline

· Manage client’s provided environments, deployments, and data migration.

· Deliver first initiative within 6 months; subsequent releases every 4–6 months.

· Manage sprints, releases, and risks using SGTS tools (e.g., Gitlab, JIRA).

· Develop and maintain a product roadmap aligned with business objectives.

2. Business Analysis

· Conduct workshops to gather business requirements and processes.

· Maintain and prioritize product backlog.

· Define and validate user stories and acceptance criteria.

· Perform gap analysis between current and future state processes.

· Support UAT, including test case preparation and acceptance validation.

· Ensure solutions deliver business value and measurable KPIs.

3. Stakeholder Management & Support

· Conduct discovery sessions and requirement workshops.

· Communicate progress and risks to stakeholders.

· Provide end-user training and onboarding materials.

· Ensure smooth adoption of ServiceNow solutions.

· Support change management and adoption planning.

4. Documentation & Knowledge Management

· Develop and maintain SOPs, user manuals, and process documentation.

· Maintain system architecture and integration specifications.

· Maintain a knowledge base for recurring issues and resolutions.

5. System Maintenance & Support

· Establish and enforce response time SLAs for support categories.

· Maintain dedicated capacity within the team rotation to balance maintenance and new development.

· Categorize and prioritize maintenance items, bug fixes, performance improvements, and enhancements in the product backlog during grooming sessions.

· Conduct regular health checks (including batch job monitoring) and provide performance analysis during sprint reviews and retrospectives.

· Establish and track KPIs (system health, application performance, availability), with automated alerting thresholds.

· Integrate maintenance & monitoring activities into sprint cycles, allocating story points and expedited processes for critical fixes.

Job Requirements

Experience

· 7–8 years delivering application development projects with at least 4 years experience in ServiceNow in enterprise/government environments

Key skills

· Agile project management, backlog management, release planning, governance & compliance, stakeholder engagement, documentation, business analysis, solution adoption

Technical knowledge (any of the following area)

· ServiceNow: ITSM, CSM, HRSD, IRM, App Engine Studio, Flow Designer, Integration Hub

Preferred certifications

· ServiceNow Certified System Administrator (CSA); ServiceNow Certified Implementation Specialist (ITSM/HRSD); Certified Scrum Master

In this role, you will:
• Translate business requirements into structured BDD test scenarios using Cucumber and related frameworks
• Perform end-to-end functional testing, ensuring adherence to STLC processes and high-quality reporting
• Validate financial models and instruments, including derivatives and complex asset classes, in collaboration with business analysts
• Execute SQL queries for backend data validation, reconciliation, and financial transaction verification
• Work with automation frameworks by executing, analyzing, and modifying Selenium/Java-based test scripts

Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants across the United States, with preference for candidates located in New York City, NY or New Jersey. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered
• Strong understanding of functional testing, STLC processes, and test reporting
• Solid foundation in mathematics with the ability to understand derivatives, financial instruments, and quantitative models
• Hands-on experience with BDD frameworks such as Cucumber
• Basic automation experience with Selenium and ability to interpret Java code for validation and troubleshooting
• Strong SQL skills with experience in queries, joins, and data validation

These will help you stand out
• Experience working in capital markets or financial services domain
• Strong stakeholder management and communication skills across business and technical teams
• Ability to work in high-pressure environments with tight deadlines
• Experience validating complex financial transactions and reconciliation processes
• Adaptability and ability to manage multiple priorities in fast-paced project environments

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:
Applications will be accepted until June 01, 2026
The annual salary for this position is between $71,100– $112,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

A role for an experienced Android specialist with deep expertise in Android SDK native app development Kotlin and networking libraries. The role focuses on building secure scalable and high-performance mobile applications in a hybrid work model collaborating across teams to deliver reliable user experiences that support business growth and societal impact.

Cognizant’s Application Delivery If you’re like us, you’ve got big ideas. At Cognizant, we’re exploring new ideas every day. We help industry leading companies reinvent their business models and innovate products that create new value—by connecting people with things, insights and experiences. Cognizant digital engineering designs, engineers and delivers digital products and experiences that drive digital-first business models. We offer the most comprehensive digital engineering expertise and client-centric methodology for sustainable innovation.

Location: Minneapolis-MN
Experience Required: 10+ years

You must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Cognizant will not sponsor work authorization for this role.

Responsibilities:

• Design and implement complex Android native applications using Kotlin and Android SDK to deliver reliable and engaging user experiences that align with business goals

• Develop reusable application components and libraries that improve code quality and accelerate delivery of future Android features and product enhancements

• Optimize application performance and memory usage on a wide range of Android devices to ensure smooth interactions in diverse network and hardware conditions

• Integrate secure and efficient networking libraries to handle data synchronization offline capabilities and resilient communication with backend services

• Collaborate with product managers and experience designers to translate user requirements into technical solutions that solve real world problems and create measurable value

• Review code using Git based workflows to maintain consistency, detect defects early and foster a culture of continuous improvement and shared ownership

• Implement robust error handling and monitoring strategies to improve application stability, reduce production incidents and enhance customer trust

• Coordinate with quality engineering partners to define test strategies automate regression coverage and ensure high quality releases for Android applications

• Apply secure coding practices for Android and networking features to protect customer data comply with regulatory expectations and reduce security risks

• Refactor legacy Android components into modular and testable structures to simplify maintenance and support long term scalability of the platform

• Mentor peers on Android best practices and Kotlin patterns to uplift engineering standards and encourage knowledge sharing across the team

• Document architecture decisions and component interactions in clear technical narratives that support onboarding audits and future enhancements

• Engage in continuous learning on new Android platform changes and emerging networking frameworks to keep solutions modern efficient and aligned with industry evolution

Qualifications:

• Describe prior experience of at least twelve years in software development with a primary focus on Android native applications and Kotlin based solutions

• Demonstrate strong proficiency in Android SDK components including activities fragments services and modern architectural patterns adopted by the organization

• Show hands on experience integrating and tuning networking libraries that manage authentication retries data caching and secure communication flows

• Illustrate confidence using Git for branching pull requests and code reviews within collaborative development environments

• Highlight practical experience working in hybrid work models that combine remote and onsite collaboration while maintaining productivity and effective communication

• Explain familiarity with continuous integration pipelines and automated testing approaches that support frequent and stable Android releases

• Detail exposure to building accessible and inclusive mobile experiences that serve diverse user communities and contribute to broader societal benefit

Certifications Required:

Preferred certifications include Google Associate Android Developer or equivalent recognized Android or mobile development credentials

Why Choose Cognizant?
It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams! We stand out because we put human experiences at the core. Our associates enjoy robust benefits and training opportunities from our industry-recognized, award-winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to acquire certifications on the newest technologies.
Everything we do at Cognizant we do with passion—for our clients (fortune 100 companies), our communities, and our organization. It’s the defining attribute that we look for in our people.
If you love ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

About Cognizant Application Delivery Well-designed, software transcends digital technology, going beyond the fulfillment of basic requirements to focus instead on human needs. Within Cognizant Digital Engineering, we help clients develop software products that transform human insights into tangible, production-ready digital solutions. We also work with our clients to scale their native cloud applications. Using insights from the lived experiences of our consumers, we seamlessly replace traditional service strategies with engaging, precise, and direct digital applications. Designing phenomenal software is vital to success in the digital economy—and we understand that a human-centric approach is key to this design.
www.cognizant.com

Serve as a Technical Lead for Pega, driving data integration and case management solutions for complex enterprise programs. With 7–10 years of experience, you will design scalable Pega architectures, mentor team members, and collaborate with cross-functional stakeholders to support transformation initiatives across commercial lending and cards & payments.

Key Responsibilities:

• Lead end-to-end design and delivery of Pega data integration solutions, ensuring seamless data flow between enterprise systems and Pega applications to support reliable case processing and reporting.
• Design and optimize Pega case management workflows, ensuring well-defined processes, SLA adherence, and audit-ready tracking across financial services operations.
• Partner with architects, business analysts, and QA teams to translate business requirements into scalable, maintainable, and compliant Pega solutions.
• Develop and promote reusable Pega assets (integrations, data pages, decision rules) to drive consistency, efficiency, and accelerated delivery across programs.

Work Model

This is a hybrid role requiring 3–4 days per week onsite in a client or Cognizant office in Charlotte, NC. Cognizant supports flexible work arrangements and promotes a healthy work-life balance through dedicated wellbeing programs. Work model expectations may evolve based on business and client needs.

Required Qualifications

• 7–10 years of experience in enterprise application development with strong expertise in Pega, including recent experience in data integration and case management.
• Hands-on experience configuring Pega integrations (connectors, services, data pages) to enable reliable interaction with external systems, data platforms, and payment ecosystems.
• Proven ability to design complex case types, stages, and workflows, including multi-step approvals, exception handling, and SLA management.
• Experience within commercial lending and/or cards & payments domains, supporting use cases such as underwriting, credit decisioning, dispute management, or transaction servicing.

Preferred Qualifications

• Pega Certified Senior System Architect (CSSA) or Certified System Architect (CSA).

Additional Information

• Applications accepted through May 25, 2026
• Salary range: $100,000 – $104,000, based on experience and qualifications
• Eligible for discretionary annual incentive program

Benefits include:
Medical, Dental, Vision, and Life Insurance; Paid Time Off and Holidays; 401(k) with contributions; Disability coverage; Paid Parental Leave; Employee Stock Purchase Plan

Disclaimer: Compensation and benefits details are accurate as of the posting date and subject to change per applicable laws and company policies.

#LI-RC1

Job Summary

Test analyst role focused on end to end quality assurance for network centric solutions in a global organization performing QEA transformation tasks validating data flows and testing application interfaces through well designed API test scenarios while collaborating with distributed teams in a day shift work from home model to assure reliable and secure customer experiences across markets.

Responsibilities

• Execute test analysis activities for network focused applications by reviewing functional documents user stories and data mappings to derive detailed test scenarios that ensure accurate coverage of business and technical requirements for each release cycle.
• Design and maintain reusable test cases for QEA transformation initiatives by capturing clear preconditions test data needs and stepwise validations that support consistent execution and measurable improvement in overall test maturity.
• Develop and run data testing procedures by profiling input sources validating transformation logic and verifying target data sets so that key metrics reference values and relationships remain accurate across integrated environments.
• Perform API testing using appropriate tools by constructing positive and negative request combinations validating response codes and payload content and checking header and parameter behavior to assure robust service interactions.
• Prepare and manage structured test data for network centric scenarios by creating representative datasets masking sensitive information and aligning inputs with real usage patterns to reduce production defects and rework.
• Execute test cases across system integration and regression test cycles in a day shift work from home model by following agreed timelines logging results diligently and escalating blockers early to keep delivery on schedule.
• Record defects with clear reproduction steps environment details and impact descriptions while collaborating with developers and network engineers to clarify root causes and validate timely fixes that enhance system reliability.
• Contribute to QEA transformation activities by adopting standard frameworks templates and automation friendly practices that raise test consistency improve traceability and support continuous improvement in quality outcomes.
• Collaborate with cross functional colleagues through remote meetings and documented updates by clarifying requirements reviewing test coverage and aligning on acceptance criteria that reflect both business expectations and network specific constraints.
• Monitor and report test progress by updating daily status highlighting risk areas and summarizing defect trends so that project stakeholders can make informed decisions on readiness and release scope adjustments.
• Apply domain knowledge of network concepts such as connectivity behavior latency patterns and routing impacts during test design and execution to identify issues that would affect performance availability and end user experience.
• Document clear test evidence including screenshots logs sample payloads and data extracts so audit trails remain complete and teams can reuse information for impact analysis knowledge sharing and future test optimization.
• Support continuous improvement by reflecting on test outcomes proposing changes to data coverage or API checks and assisting in standardization efforts that strengthen quality engineering across the enterprise portfolio.

Qualifications

• Possess professional experience of one to two years in a test analyst capacity working on structured quality assurance activities where responsibility included test design execution and defect documentation for software solutions.
• Demonstrate hands on exposure to QEA transformation practices by working with standardized test assets measurement of quality metrics and adoption of improved test workflows that support enterprise level quality goals.
• Show proven experience as a data tester with skills in validating source to target mappings checking transformation rules and confirming the integrity completeness and consistency of critical business data across systems.
• Exhibit practical competence in API testing using widely adopted tools and methods with the ability to create requests analyze responses and verify functional and non functional aspects of service interfaces.
• Apply sound understanding of network related concepts such as network topology basics bandwidth and latency considerations and typical failure modes to design realistic test cases for network dependent applications.
• Demonstrate familiarity with collaborative work in a remote or work from home setup using digital communication channels and agile inspired practices to coordinate effectively with engineering and business partners.
• Display strong analytical thinking attention to detail and clear written communication so that test documentation defect reports and status updates are easy to interpret and support quicker resolution and decision making.

Certifications Required

ISTQB Foundation Level or equivalent software testing certification preferred for test analyst profile.

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Java Developer

Job Summary:

Cognizant is looking for a motivated and skilled Java Developer to join our dynamic team. You will play a key role in designing, developing, and maintaining Java-based applications and microservices. Working alongside experienced engineers and architects, you will contribute to impactful projects that serve leading global clients across multiple industries.

Key Responsibilities

● Develop and maintain backend applications and APIs using Core Java and Spring Boot.

● Build and consume RESTful web services for seamless integration with internal and external systems.

● Participate in the full software development lifecycle — design, coding, testing, and deployment.

● Work with relational databases (MySQL/PL-SQL) to develop and optimize queries and stored procedures.

● Support CI/CD pipeline activities using Jenkins, ensuring smooth build and release processes.

● Write unit and integration tests to maintain code quality and reduce regression risk.

● Collaborate with senior developers and architects to deliver robust, scalable solutions.

● Participate in code reviews and follow established development standards and best practices.

● Document technical designs, APIs, and system components clearly and thoroughly.

● Identify and resolve bugs and performance bottlenecks in a timely manner.

Required Skills:

● 2–5 years of professional development experience with Core Java.

● Hands-on experience with Spring Boot and Spring Core for building enterprise applications.

● Experience developing RESTful web services and understanding of API design principles.

● Good knowledge of MySQL and PL/SQL — writing queries, stored procedures, and optimizations.

● Familiarity with Linux environments and basic server-side operations.

● Understanding of microservices concepts and distributed system design.

● Experience working in agile/Scrum development environments.

● Strong problem-solving skills and a collaborative mindset.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Java Developer

Job Summary:

Cognizant is looking for a motivated and skilled Java Developer to join our dynamic team. You will play a key role in designing, developing, and maintaining Java-based applications and microservices. Working alongside experienced engineers and architects, you will contribute to impactful projects that serve leading global clients across multiple industries.

Key Responsibilities

● Develop and maintain backend applications and APIs using Core Java and Spring Boot.

● Build and consume RESTful web services for seamless integration with internal and external systems.

● Participate in the full software development lifecycle — design, coding, testing, and deployment.

● Work with relational databases (MySQL/PL-SQL) to develop and optimize queries and stored procedures.

● Support CI/CD pipeline activities using Jenkins, ensuring smooth build and release processes.

● Write unit and integration tests to maintain code quality and reduce regression risk.

● Collaborate with senior developers and architects to deliver robust, scalable solutions.

● Participate in code reviews and follow established development standards and best practices.

● Document technical designs, APIs, and system components clearly and thoroughly.

● Identify and resolve bugs and performance bottlenecks in a timely manner.

Required Skills:

● 2–5 years of professional development experience with Core Java.

● Hands-on experience with Spring Boot and Spring Core for building enterprise applications.

● Experience developing RESTful web services and understanding of API design principles.

● Good knowledge of MySQL and PL/SQL — writing queries, stored procedures, and optimizations.

● Familiarity with Linux environments and basic server-side operations.

● Understanding of microservices concepts and distributed system design.

● Experience working in agile/Scrum development environments.

● Strong problem-solving skills and a collaborative mindset.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered

About the role

As a Senior Quality Engineer, you will make an impact by ensuring the quality, reliability, and performance of core banking systems through robust manual and automated testing practices. You will be a valued member of the quality engineering team and work collaboratively with development, product, and business stakeholders to deliver high-quality, user-centric solutions.

In this role, you will:

• Lead quality assurance efforts for core banking applications, ensuring high standards of performance and reliability
• Design and execute comprehensive manual and automated test strategies aligned with business and technical requirements
• Collaborate with cross-functional teams to understand system functionality and define effective test coverage
• Drive automation initiatives using tools such as Java, Selenium, and Rest Assured to improve efficiency and reduce manual effort
• Analyze defects, provide actionable insights, and deliver transparent reporting on quality metrics and outcomes

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Jacksonville - FL and with remote work also available. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Strong experience in core banking systems testing with both manual and automation approaches
• Hands-on expertise with automation tools and frameworks (Java, Selenium, Rest Assured)
• Proven ability to design and execute test plans, test cases, and regression suites
• Solid understanding of software testing methodologies, defect tracking, and quality metrics
• Experience in cards and payments domain
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills with the ability to collaborate across teams and stakeholders

These will help you stand out

• Experience leading QA efforts in large-scale banking or financial services programs
• Ability to mentor junior team members and drive QA best practices
• Exposure to test environment management and troubleshooting
• Experience integrating automation into CI/CD pipelines
• Proactive mindset toward continuous improvement and adoption of new testing technologies

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

The annual salary for this position is between $53,477 to $92,500, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Location: Missoula, MT (Non-Exempt)

Experience Level: 0–1 Years

Employment Type: Full-Time

About Cognizant’s CX CRM Moment Practice:

At Cognizant CX/CRM Moment Practice, small cross-functional teams comprised of Product Managers, Architects, Developers, Designers, and Analysts build high-quality software faster than siloed individuals working independently. These nimble teams foster empathy and collaboration, enabling them to adapt quickly to changing requirements and deliver innovative cloud-based solutions. Our teams follow a Lean-Agile process with a DevOps culture, pushing digital boundaries and embracing transformational technologies in the Customer Experience and CRM areas.

The Role:

Cognizant is seeking a motivated and innovative MuleSoft Jr. Developer to join our team. This role will focus on building intelligent, scalable contact center solutions using MuleSoft Anypoint platform. The ideal candidate is a collaborative engineer with a passion for cloud-native development, AI integration, and customer experience transformation.

Cognizant is seeking an energetic, curious, and technology‑driven Gen C / college graduates to join our MuleSoft Integration Engineering team. MuleSoft Jr. Developer will be trained and mentored to build modern API‑led connectivity solutions that power digital transformation for global enterprises. Trained associates will be part of a collaborative, high‑performing team that designs, develops, and delivers integration solutions using the MuleSoft Anypoint Platform, while also learning how AI‑powered tools, accelerators, and automation enhance API development, testing, monitoring, and integration lifecycle productivity.

Responsibilities:

· Learn and apply API‑led design principles to build integrations using MuleSoft Anypoint Platform.

· Develop, test, and deploy APIs, integrations, and microservices under guidance from senior developers and architects.

· Learn to leverage AI‑powered MuleSoft developer tools such as Anypoint Code Builder, which provides intelligent code suggestions, flow generation, RAML generation, DataWeave script creation, and automated error correction.

· Assist in building AI‑augmented integration flows using generative flows, AI‑powered RAML generation, intelligent mapping, SQL generation, and automated documentation. Work with connectors, DataWeave transformations, RAML/OAS API specs.

· Troubleshoot and debug issues during development and deployment cycles.

· Follow best practices, coding standards, and documentation guidelines defined by the practice.

· Collaborate with Agile teams participating in standups, sprint planning, and reviews.

· Continuously upskill through internal bootcamps, training programs, and certification tracks supported by the MuleSoft CoE.

Pre-Requisites / Qualification:

· Bachelor’s degree in Computer Science, IT, Engineering, or equivalent.

· Strong proficiency in core programming with Java, C++, Python, JavaScript, and other similar languages.

· Good knowledge of REST/SOAP APIs, JSON/XML and JMS messaging

· Good grasp of data structures, algorithms, and problem‑solving fundamentals.

· Spring, Maven, and related frameworks and technology!

· Understanding of databases (SQL/NoSQL) and cloud fundamentals

· Understanding of Git, CI/CD, SDLC, and integration patterns.

· Eagerness to learn integration technologies, cloud platforms, APIs, and MuleSoft ecosystem.

· Strong communication and problem-solving skills.

Preferred Qualifications:

· Exposure to integration, API, MuleSoft, or microservices concepts through coursework, projects, or internships.

· Familiarity with DevOps concepts, Git, CI/CD pipelines, or monitoring tools.

· Interest in AI‑assisted development, automation tools, or using AI to improve software productivity.

· Passion for building scalable, reusable, and high‑quality software components.

Start Date

New hires will start in June 2026 in our Cognizant Missoula, MT office. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

The annual salary for this position is $65,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.

Position Overview

By joining Cognizant as a Service Desk Agent, you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud administration, and end user systems and application support. This is a client-facing role & the candidate will have regular interactions with various client managers.

Upon joining, you will get trained on practice specific technical skills, allowing you to enhance your core competency skills and grow your career. You will take on challenges to deliver technology innovation, and design and implement solutions impacting our clients’ business and IT imperatives.

Responsibilities

· Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance.

· Respond to questions from all emails and callers.

· Become familiar with each client and their respective applications.

· Learn fundamental operations of commonly used software, hardware, and other equipment.

· Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.

· Become familiar with helpdesk policies and services.

· Become familiar with the Systems, Network, Database, Desktop Engineers, programmers, developers, and each team in the IT Department.

· Other duties as assigned by the Service Manager.

Qualifications

· Intermediate English

· Advanced Spanish

· Bachelor’s degree students.

· Strong interest in learning the latest exploits, tactics, techniques and procedures, vulnerability remediation and security trends in Cloud implementations.

· Excellent communication skills with the ability to work on a team.

· Self-motivated individuals with strong analytical, troubleshooting, and problem-solving skills with the passion and appetite to learn newer technologies.

Why Cognizant?

· A career in one of the largest and fastest growing IT services providers worldwide.

· Ongoing support and funding with training and development plans.

· Opportunity to work for leading global companies.

· Our work environment is diverse, collaborative, and inclusive. We create conditions for everyone to thrive.

· A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location: Argentina.

Shift: TUESDAY TO SATURDAY 23:00 – 06:00. Hybrid (Office: Three days per week) - Full Time.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

About the role

As a Enterprise program manager, you will make an impact by bridging deep technical expertise with customer-facing consulting and product ownership to deliver innovative, scalable solutions. You will be a valued member of the delivery and engineering team, collaborating closely with clients, cross-functional engineering teams, and business stakeholders to drive successful outcomes in high-impact environments.

“Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future”

In this role, you will:

- Lead end-to-end delivery of complex, client-facing projects combining software engineering and product management

- Partner directly with clients to understand business needs and translate them into scalable technical solutions

- Drive solution design and implementation using modern technologies such as Python, Vertex AI, and AngularJS

- Manage project portfolios, timelines, risks, and stakeholder communication using PPM best practices

- Provide domain expertise within the Quick Service Restaurant (QSR)/Fast Food industry and support strategic client engagements

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a Cognizant office or client location in Austin, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

- 10–12 years of experience in software engineering, project management, or hybrid technical consulting roles

- Strong expertise in Python, J2EE, and Core Java for enterprise application development

- Experience with Vertex AI and AngularJS or similar modern frameworks

- Proven experience managing portfolios and projects using PPM methodologies

- Hands-on experience working in or delivering solutions for the Fast Food / QSR industry

- Strong client-facing communication skills with the ability to translate business requirements into technical solutions

These will help you stand out

- Experience working with major QSR brands such as Wendy’s (FreshAI), McDonald’s, Starbucks, Burger King, Taco Bell, Dutch Bros, or Panera Bread

- Background working with ISVs or within Hi-Tech domain environments

- Experience in hybrid roles combining engineering, consulting, and product ownership

- Ability to influence stakeholders and drive decision-making in complex environments

- Strong problem-solving mindset with adaptability in fast-paced delivery environments

Salary and Other Compensation:

Applications will be accepted until June 21st, 2026.

The annual salary for this position is between $110,000 - $140,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

- Medical/Dental/Vision/Life Insurance

- Paid holidays plus Paid Time Off

- 401(k) plan and contributions

- Long-term/Short-term Disability

- Paid Parental Leave

- Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law

About the role

As a Enterprise program manager, you will make an impact by bridging deep technical expertise with customer-facing consulting and product ownership to deliver innovative, scalable solutions. You will be a valued member of the delivery and engineering team, collaborating closely with clients, cross-functional engineering teams, and business stakeholders to drive successful outcomes in high-impact environments.

“Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future”

In this role, you will:

- Lead end-to-end delivery of complex, client-facing projects combining software engineering and product management

- Partner directly with clients to understand business needs and translate them into scalable technical solutions

- Drive solution design and implementation using modern technologies such as Python, Vertex AI, and AngularJS

- Manage project portfolios, timelines, risks, and stakeholder communication using PPM best practices

- Provide domain expertise within the Quick Service Restaurant (QSR)/Fast Food industry and support strategic client engagements

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a Cognizant office or client location in Austin, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

- 10–12 years of experience in software engineering, project management, or hybrid technical consulting roles

- Strong expertise in Python, J2EE, and Core Java for enterprise application development

- Experience with Vertex AI and AngularJS or similar modern frameworks

- Proven experience managing portfolios and projects using PPM methodologies

- Hands-on experience working in or delivering solutions for the Fast Food / QSR industry

- Strong client-facing communication skills with the ability to translate business requirements into technical solutions

These will help you stand out

- Experience working with major QSR brands such as Wendy’s (FreshAI), McDonald’s, Starbucks, Burger King, Taco Bell, Dutch Bros, or Panera Bread

- Background working with ISVs or within Hi-Tech domain environments

- Experience in hybrid roles combining engineering, consulting, and product ownership

- Ability to influence stakeholders and drive decision-making in complex environments

- Strong problem-solving mindset with adaptability in fast-paced delivery environments

Salary and Other Compensation:

Applications will be accepted until June 21st, 2026.

The annual salary for this position is between $110,000 - $140,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

- Medical/Dental/Vision/Life Insurance

- Paid holidays plus Paid Time Off

- 401(k) plan and contributions

- Long-term/Short-term Disability

- Paid Parental Leave

- Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law

The purpose of this role is to ensure the effective management of inventory and supply chain operations to support end customer performance and satisfaction. By monitoring product levels, analyzing data, and collaborating with both clients and internal teams, the position safeguards seamless delivery, minimizes operational disruptions, and responds effectively to dynamic business needs.

Key Responsibilities

• Monitor and manage inventory levels to ensure customers have sufficient product to meet their needs.

• Improve Pre-Ship Service Levels by ensuring item availability without compromising inventory turns or capital utilization.

• Communicate effectively and professionally with client managers and internal personnel to address supply chain issues, escalations, and urgent situations.

• Analyze data and generate reports using Excel to track inventory, forecast demand, and identify trends.

• Collaborate with internal teams to develop and implement strategies for optimizing supply chain processes across different workflows.

• Demonstrate emotional intelligence and sound judgment when managing customer expectations, escalations, and crisis situations.

• Troubleshoot and resolve supply chain disruptions through proactive problem-solving and crisis management to minimize impact on operations.

• Adapt quickly to sudden changes in priorities, volume fluctuations, or process updates within the account.

• Provide timely updates, leadership support, and clear communication to ensure seamless product delivery and inventory management.

• Adhere to and support Quality Assurance (QA) controls, including secondary checks and process checklists for high‑risk scenarios.

• Maintain flexibility and availability to support overtime or extended coverage when business needs require it.

• Participate in root cause analysis (RCA) for recurring errors and contribute to continuous process improvement.

• Maintain strict compliance with process maps, SOPs, and change updates to prevent process drift.

• Support training, knowledge transfer, and cross‑functional alignment by providing feedback on process gaps or unclear instructions.

Requirements

• High school graduate and/or currently enrolled in a university program, preferably in Supply Chain Management, Business Administration, or a related field.

• Strong English proficiency (minimum B2+), with the ability to communicate clearly, effectively, and professionally in both written and verbal formats as required.

• Intermediate proficiency in Microsoft Excel.

• Proficiency in Microsoft Office Suite.

• Familiarity with data analytics tools such as Power BI and Tableau is a plus.

• Ability to work effectively in a hybrid work environment and across multiple processes within the account, including attending the office once per week, with this on-site day subject to change based on client, account

• Prior experience in inventory management, including tracking, analysis, and control of stock levels, is highly preferred.

Skills

• Strong attention to detail with a high level of accuracy, high attention to documentation accuracy, and system traceability.

• Demonstrated critical thinking, decision-making, and problem-solving abilities.

• Emotional intelligence with the ability to manage pressure, conflicts, and customer expectations professionally.

• Crisis management skills with a proactive and solutions-oriented mindset.

• Leadership skills, including ownership, accountability, and the ability to guide stakeholders through challenges.

• High adaptability to sudden changes, shifting priorities, and evolving business processes. Strong collaboration skills to work effectively with planners, QA, SMEs, and leadership.

• Strong flexibility, with availability to work overtime as required, and the ability to adapt to different operational workflows based on the needs of the client, account, and team.

As a Software Developer, you will be part of a collaborative team building scalable, reactive web applications using modern full-stack technologies. You’ll be mentored by experienced professionals and expected to contribute to real-world deliverables while continuously learning and growing.

Key Responsibilities

Development & Engineering:

• Develop and maintain full-stack web applications using Java, Spring Reactive, and React JS
• Design and implement RESTful APIs and reactive microservices
• Build responsive, dynamic, and accessible user interfaces using React JS
• Write clean, modular, and well-documented code.

Testing & Quality Assurance:

• Create and maintain unit, integration, and end-to-end tests
• Participate in peer code reviews
• Debug and resolve issues across the stack.

DevOps & Tooling:

• Use Git for version control and collaborate via GitHub or GitLab
• Work with CI/CD pipelines
• Familiarity with Docker is a plus

Learning & Innovation:

• Explore and utilize AI-powered tools like GitHub Copilot or Cursor
• Stay updated with emerging technologies
• Participate in tech talks, workshops, and hackathons

Collaboration & Agile Practices:

• Work in Agile teams and participate in ceremonies
• Collaborate with designers, QA engineers, and backend developers
• Communicate effectively with team members and stakeholders

Documentation & Reporting:

• Maintain technical documentation
• Provide regular updates on progress

Required Skills & Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Engineering, or a related field
• Strong foundation in Java and OOP
• Exposure to Spring Boot and Reactive Programming
• Basic understanding of React JS, HTML, CSS, and JavaScript
• Familiarity with REST APIs
• Good problem-solving and communication skills
• Experience with GitHub Copilot or Cursor
• Knowledge of Git, Docker, and CI/CD tools
• Exposure to cloud platforms like AWS, Azure, or GCP
• Understanding of Agile/Scrum methodologies

Location

New hires will be hired at the Cognizant and/or client offices across nationwide, where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment.

Start Date

New hires will start in Summer (June, July, or August) 2026. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

Applications are accepted on an ongoing basis.

The annual salary for this position is $65,000.00 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.

In this role, you will
• Design, create, and execute detailed test cases based on mobile-specific requirements.
• Create and execute automated test scripts for iOS and Android applications.
• Execute manual and automated tests across mobile platforms to ensure application quality and reliability.
• Perform cross-platform testing and test applications on different devices, browsers, screen sizes, and OS versions.
• Perform API testing using Postman, RestAssured, or similar tools for mobile app backend services.
• Identify, analyze, and report defects effectively, and work collaboratively to resolve issues.
• Work closely with developers and other QA team members to integrate automated tests into the CI/CD pipeline and ensure continuous quality improvement.

Required skills
• Overall 5 to 7 years of IT experience focused on QA software testing with strong hands-on experience with automation testing mobile applications.
• Minimum of 3 years’ experience in Appium testing for iOS & Android Devices.
• The last 4-5 years should have been in Web and Mobile testing using Selenium Web Driver and Appium.
• Must have experience in mobile testing and setting up automation frameworks.
• Solid experience in API testing and automation
• Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage.
• Proficient in using GitHub Actions or similar CI/CD tools (Jenkins, GitLab CI, etc.).

• Familiarity with test management tools like Jira, Azure DevOps.

Preferred skills
• Banking domain experience.
• Experience implementing test frameworks from scratch for mobile and/or web.

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter—help us see how you the right person for this role.

Total compensation:
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD 55,000 – 73,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Working arrangements
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Toronto. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.

1. Job Title : Analyst 2. Job Summary : Customer Service Agent 3. Experience : 0 - 2 years 4. Required Skills : Technical Skills: Customer Service Brand Communication Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : Respond to customer inquiries via phone email chat or in-person. Provide accurate information about products services and policies. Listen to customer concerns and resolve issues efficiently 9. Job Location : Primary Location :MXJAGUAA01(ITMEX Guadalajara JA-Aviacion-COG) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Jr. Analyst - Operational Exc [75BP08] 11. Demand Requires Travel? : No 12. Certifications Required : NA

About the role

As an Informatica MDM Administrator/Developer, you will make an impact by ensuring the stability, scalability, and continuous improvement of enterprise Master Data Management platforms. You will be a valued member of the data engineering team and work collaboratively with architecture, development, QA, infrastructure, and database teams to deliver seamless MDM operations and upgrades.

In this role, you will:

· Manage, configure, and maintain Informatica MDM Hub, Process Server, and related components to ensure platform stability.

· Lead MDM upgrade initiatives (major and minor), including planning, execution, validation, and rollback strategies.

· Install and configure new MDM environments across development, QA, UAT, and production landscapes.

· Perform patching, apply hotfixes, and implement security updates to maintain system compliance.

· Troubleshoot system and application issues by analyzing logs, resolving performance bottlenecks, and addressing configuration or deployment challenges.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring presence in a client or Cognizant office.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

· Informatica MDM Certification (Administrator or equivalent).

· 10+ years of hands-on experience administering Informatica MDM Hub.

· Proven experience performing MDM upgrades, migrations, and environment builds.

· Strong Unix/Linux administration skills, including shell scripting.

· Experience with Oracle or SQL Server databases supporting MDM platforms.

· Solid troubleshooting, analytical, and problem-solving capabilities.

· Ability to work independently and coordinate effectively across multiple teams.

· Strong communication and documentation skills.

These will help you stand out

· Experience with Informatica IDQ, E360, or ActiveVOS.

· Hands-on experience with JBoss installation and configuration.

· Experience leading environment migrations and resolving schema or deployment issues.

· Ability to provide technical guidance and establish best practices for MDM implementations.

· Experience supporting release management, change management, and production support activities.

Salary and Other Compensation:

Applications will be accepted until May 26, 2026.

The annual salary for this position is between $88,000 - $135,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

This position is for a highly motivated, driven individual with a passion for application development. The role is aligned with a project involving full software development lifecycle support (SDLC).

The candidate must possess strong, hands-on experience, in-depth knowledge of programming in the Microsoft .NET Core framework, Windows Applications, Console Application, C# & VB.NET Class Libraries, Microsoft SQL Server 2008/2012 - SQL queries, Stored Procedures, Views, Triggers, Linked Server, SQL Server Reporting Services (SSRS), Query Optimization, Indexes, Performance Tuning, data import/export and should be able to hit the ground running.

Work model

This is an on-site role based on business requirements in Washington, DC. Regardless of work arrangement, we support a healthy work–life balance through our wellbeing programs.

Working arrangements may change based on project or client needs.

Important Disclaimers:

**Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.**

**Candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future**

In this role, you will:

• Collaborate with stakeholders to understand workload requirements, performance expectations, and scalability needs.
• Domain knowledge with Loan/Lending Design compute architectures that optimize resource utilization, minimize latency, and enhance overall system performance.
• Consider factors such as virtual machines (VMs), containers, serverless computing, and batch processing.
• Determine the appropriate compute resources (VM sizes, instance types, etc.) based on workload characteristics.
• Balance cost-effectiveness with performance requirements. Implement auto-scaling strategies to handle varying workloads.
• Be capable of designing for High availability and fault tolerance.
• Optimize parallel processing, GPU utilization, and distributed computing.
• Ensure efficient data movement and synchronization. Be capable of designed transactional compute patterns with compensation patterns
• Explore serverless computing options (Azure Functions, Logic Apps, etc.) for event-driven workloads.
• Design event-driven workflows that respond dynamically to triggers. Leverage Azure Event Grid and Azure Event Hubs.
• Integrate security best practices into compute designs. Implement access controls, encryption, and network segmentation.
• Ensure compliance with industry standards and regulations.
• Define monitoring metrics for compute resources.
• Set up alerts, logging, and diagnostics. Troubleshoot performance bottlenecks and optimize resource utilization.
• Design compute workloads utilizing networking components and micro segmentation Familiarity with IAM, Azure Policy and Private Link configuration
• Provide a long-term vision for the platform, considering changes in technology within the context of ITS current implementation and our feature roadmap.
• In depth understanding of the business environment, its processes and complexities of the organization and apply the knowledge towards the proposed work program.
• Design and validate solutions that are practical, flexible, resilient, scalable, reusable, and strategic.
• Promote component-based development, emphasizing reusability and consistency.
• Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.
• Present, discuss, and walk through the merits of the solutions recommendations with a group of enterprise architects.
• Institute and lead the adoption of best practices and standards, to improve the quality of the deliverables.

What you need to have to be considered:

10+ years of experience and strong hands-on in .NET development areas like Web API, Microservices with docker based container development and also experience in hosting apps and managing the infrastructure both in on-premises and Azure cloud with DevOps knowledge to setup Build or release pipeline and managing the code repository, Security concepts like V-net, sub-net and private endpoint.

• Must have expert-level expertise on front end development.
• Hands-on experience, in-depth knowledge of programming in the Microsoft .NET Core framework.
• Must have experience with ADO.Net, Entity Data model, Entity Framework 4.0+.
• Azure Cloud - FunctionApp, Web Jobs, Storage Account, Key Vault, App Insights, Cognitive Service, Service Bus, Azure AD/Registration, Azure BOT Service, Azure Open AI, Data Factory With hands-on experience in implementing Azure Active Directory authentication.
• Preferred: Microsoft Certified Technology Specialist (MCTS) - .NET Framework 3.5/4.0, Window Applications

• Primary skills: Angular 9+, HTML5, CSS 3, Bootstrap/Material, JavaScript, DOM, TypeScript, JS / TS (Advanced), Micro Front End, Common Component Development/Design System, Angular Elements, Reactive Forms, RXJS and library development expertise., App Security, Performance optimization, etc.
• External Plugins – Charts & Data Grids, Exporting to Excel/PDF, Rich Text Editors, etc.
• Specific External Plugins – HighCharts & AG Grids, Exporting to Excel/PDF, Rich Text Editors, ng select, ngx-bootstrap etc.
  Preferred to have knowledge for GIT, NPM, Angular cli and Unit test cases.

Additional skills: SCSS, RWD, Rest API, Micro Front End, Common Component Development/Design System, External Plugins – Charts & Data Grids, Exporting to Excel/PDF, Rich Text Editors, etc.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

The annual salary for this position is between $68,000 – $140,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

This position is for a highly motivated, driven individual with a passion for application development. The role is aligned with a project involving full software development lifecycle support (SDLC).

The candidate must possess strong, hands-on experience, in-depth knowledge of programming in the Microsoft .NET Core framework, Windows Applications, Console Application, C# & VB.NET Class Libraries, Microsoft SQL Server 2008/2012 - SQL queries, Stored Procedures, Views, Triggers, Linked Server, SQL Server Reporting Services (SSRS), Query Optimization, Indexes, Performance Tuning, data import/export and should be able to hit the ground running.

Work model

This is an on-site role based on business requirements in Washington, DC. Regardless of work arrangement, we support a healthy work–life balance through our wellbeing programs.

Working arrangements may change based on project or client needs.

Important Disclaimers:

**Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.**

**Candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future**

In this role, you will:

• Collaborate with stakeholders to understand workload requirements, performance expectations, and scalability needs.
• Domain knowledge with Loan/Lending Design compute architectures that optimize resource utilization, minimize latency, and enhance overall system performance.
• Consider factors such as virtual machines (VMs), containers, serverless computing, and batch processing.
• Determine the appropriate compute resources (VM sizes, instance types, etc.) based on workload characteristics.
• Balance cost-effectiveness with performance requirements. Implement auto-scaling strategies to handle varying workloads.
• Be capable of designing for High availability and fault tolerance.
• Optimize parallel processing, GPU utilization, and distributed computing.
• Ensure efficient data movement and synchronization. Be capable of designed transactional compute patterns with compensation patterns
• Explore serverless computing options (Azure Functions, Logic Apps, etc.) for event-driven workloads.
• Design event-driven workflows that respond dynamically to triggers. Leverage Azure Event Grid and Azure Event Hubs.
• Integrate security best practices into compute designs. Implement access controls, encryption, and network segmentation.
• Ensure compliance with industry standards and regulations.
• Define monitoring metrics for compute resources.
• Set up alerts, logging, and diagnostics. Troubleshoot performance bottlenecks and optimize resource utilization.
• Design compute workloads utilizing networking components and micro segmentation Familiarity with IAM, Azure Policy and Private Link configuration
• Provide a long-term vision for the platform, considering changes in technology within the context of ITS current implementation and our feature roadmap.
• In depth understanding of the business environment, its processes and complexities of the organization and apply the knowledge towards the proposed work program.
• Design and validate solutions that are practical, flexible, resilient, scalable, reusable, and strategic.
• Promote component-based development, emphasizing reusability and consistency.
• Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.
• Present, discuss, and walk through the merits of the solutions recommendations with a group of enterprise architects.
• Institute and lead the adoption of best practices and standards, to improve the quality of the deliverables.

What you need to have to be considered:

10+ years of experience and strong hands-on in .NET development areas like Web API, Microservices with docker based container development and also experience in hosting apps and managing the infrastructure both in on-premises and Azure cloud with DevOps knowledge to setup Build or release pipeline and managing the code repository, Security concepts like V-net, sub-net and private endpoint.

• Must have expert-level expertise on front end development.
• Hands-on experience, in-depth knowledge of programming in the Microsoft .NET Core framework.
• Must have experience with ADO.Net, Entity Data model, Entity Framework 4.0+.
• Azure Cloud - FunctionApp, Web Jobs, Storage Account, Key Vault, App Insights, Cognitive Service, Service Bus, Azure AD/Registration, Azure BOT Service, Azure Open AI, Data Factory With hands-on experience in implementing Azure Active Directory authentication.
• Preferred: Microsoft Certified Technology Specialist (MCTS) - .NET Framework 3.5/4.0, Window Applications

• Primary skills: Angular 9+, HTML5, CSS 3, Bootstrap/Material, JavaScript, DOM, TypeScript, JS / TS (Advanced), Micro Front End, Common Component Development/Design System, Angular Elements, Reactive Forms, RXJS and library development expertise., App Security, Performance optimization, etc.
• External Plugins – Charts & Data Grids, Exporting to Excel/PDF, Rich Text Editors, etc.
• Specific External Plugins – HighCharts & AG Grids, Exporting to Excel/PDF, Rich Text Editors, ng select, ngx-bootstrap etc.
  Preferred to have knowledge for GIT, NPM, Angular cli and Unit test cases.

Additional skills: SCSS, RWD, Rest API, Micro Front End, Common Component Development/Design System, External Plugins – Charts & Data Grids, Exporting to Excel/PDF, Rich Text Editors, etc.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

The annual salary for this position is between $68,000 – $140,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

About the role

As an Axway Middleware Consultant, you will make an impact by designing, implementing, and supporting secure, scalable API and B2B integration solutions using Axway technologies. You will be a valued member of the Integration & Middleware team and work collaboratively with business stakeholders, integration architects, and DevOps teams.

In this role, you will:
• Lead API Gateway administration including API proxy development, routing, security policies, throttling, and monitoring within Axway Edge/API Gateway
• Manage secure file transfer operations using Axway Secure Relay to enable safe communication between internal and external networks
• Develop and maintain EDI mappings (X12, EDIFACT, XML) ensuring accurate data transformation and compliance with partner requirements
• Monitor and troubleshoot integration flows, API traffic, and system performance; analyze logs and resolve issues proactively
• Onboard trading partners and APIs by configuring communication protocols (AS2, SFTP, OFTP2) and enabling seamless integrations

What you need to have to be considered

• Strong hands-on experience with Axway B2Bi, API Gateway (Edge), and Secure Relay
• Deep knowledge of EDI/B2B standards (X12, EDIFACT) and partner onboarding processes
• Expertise in API security including OAuth, certificates, encryption, and access controls
• Experience with data mapping, transformation tools, and integration troubleshooting
• Solid understanding of networking fundamentals including firewalls, DMZ, proxies, TLS, and secure file transfer

These will help you stand out

• Experience with scripting/automation using Shell, Python, or similar technologies
• Familiarity with Agile methodologies, CI/CD pipelines, version control, and DevOps practices
• Prior experience working in complex enterprise integration environments
• Strong analytical and problem-solving skills with a proactive mindset
• Excellent communication skills with ability to work across cross-functional teams

Work model: Remote from the United States

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Salary and Other Compensation:
The annual salary for this position is between $83,600 – 132,000 depending on experience and other qualifications of the successful candidate.

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.

The Sr. Test Analyst role involves ensuring the quality and reliability of ETL Tool Application Testing and GCP BigQuery processes. With a focus on day shifts and work from office model the candidate will play a crucial role in enhancing data integrity and optimizing testing methodologies. This position requires a minimum of 6 years of experience in relevant fields.

This position is hybrid (2-3 days on site) on our Guadalajara offices.

Responsibilities

• Conduct comprehensive testing of ETL Tool Applications to ensure data accuracy and system functionality.
• Collaborate with development teams to identify and resolve issues in data processing workflows.
• Design and implement test cases for GCP BigQuery to validate data transformations and storage solutions.
• Analyze test results and provide detailed reports to stakeholders for informed decision-making.
• Utilize advanced testing techniques to improve the efficiency and effectiveness of data validation processes.
• Monitor and maintain testing environments to ensure consistency and reliability across all projects.
• Develop automated testing scripts to streamline repetitive tasks and enhance productivity.
• Work closely with project managers to align testing strategies with business objectives and timelines.
• Provide insights and recommendations for optimizing ETL processes based on test findings.
• Ensure compliance with industry standards and best practices in all testing activities.
• Support continuous improvement initiatives by identifying areas for enhancement in testing methodologies.
• Facilitate knowledge sharing sessions to promote best practices and innovative testing approaches.
• Engage in regular communication with cross-functional teams to ensure alignment on project goals and deliverables.

Qualifications

• Possess strong analytical skills to interpret complex data sets and identify discrepancies.
• Demonstrate proficiency in ETL Tool Application Testing and GCP BigQuery.
• Have a solid understanding of data warehousing concepts and practices.
• Exhibit excellent problem-solving abilities to address testing challenges effectively.
• Show experience in developing automated testing frameworks and tools.
• Display strong communication skills to articulate testing results and recommendations clearly.
• Hold a bachelors degree in Computer Science Information Technology or a related field.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.

The Sr. Test Analyst role involves ensuring the quality and reliability of ETL Tool Application Testing and GCP BigQuery processes. With a focus on day shifts and work from office model the candidate will play a crucial role in enhancing data integrity and optimizing testing methodologies. This position requires a minimum of 6 years of experience in relevant fields.

This position is hybrid (2-3 days on site) on our Guadalajara offices.

Responsibilities

• Conduct comprehensive testing of ETL Tool Applications to ensure data accuracy and system functionality.
• Collaborate with development teams to identify and resolve issues in data processing workflows.
• Design and implement test cases for GCP BigQuery to validate data transformations and storage solutions.
• Analyze test results and provide detailed reports to stakeholders for informed decision-making.
• Utilize advanced testing techniques to improve the efficiency and effectiveness of data validation processes.
• Monitor and maintain testing environments to ensure consistency and reliability across all projects.
• Develop automated testing scripts to streamline repetitive tasks and enhance productivity.
• Work closely with project managers to align testing strategies with business objectives and timelines.
• Provide insights and recommendations for optimizing ETL processes based on test findings.
• Ensure compliance with industry standards and best practices in all testing activities.
• Support continuous improvement initiatives by identifying areas for enhancement in testing methodologies.
• Facilitate knowledge sharing sessions to promote best practices and innovative testing approaches.
• Engage in regular communication with cross-functional teams to ensure alignment on project goals and deliverables.

Qualifications

• Possess strong analytical skills to interpret complex data sets and identify discrepancies.
• Demonstrate proficiency in ETL Tool Application Testing and GCP BigQuery.
• Have a solid understanding of data warehousing concepts and practices.
• Exhibit excellent problem-solving abilities to address testing challenges effectively.
• Show experience in developing automated testing frameworks and tools.
• Display strong communication skills to articulate testing results and recommendations clearly.
• Hold a bachelors degree in Computer Science Information Technology or a related field.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered

Team: Cloud, Infrastructure & Security (CIS)

Position Overview

This position will provide hosting operations support for all System/Application related up/down enterprise management activities & network-related within the Data Center and remote customer locations. This position will require strong technical skills infrastructure along with customer interaction to coordinate operations & configuration activities.

Key Responsibilities

· Apply ITIL-based incident, request, change, and escalation management processes.

· Create, manage, and resolve tickets in ServiceNow ITSM, demonstrating professional communication and ticket ownership.

· Troubleshoot Windows OS, Microsoft 365, printers, drivers, and device issues.

· Manage users, passwords, and network connectivity using Active Directory, DNS, DHCP, and profile resets.

· Resolve VPN, MFA, and network access issues, including WiFi/LAN troubleshooting and password management workflows.

· Master troubleshooting across Windows, M365, Outlook, OneDrive, printers, and access failures.

· Support mobile devices, MDM enrollment, Citrix/Horizon VDI, and remote session troubleshooting.

· Work with collaboration tools (SharePoint, Teams, Confluence), endpoint security, and remote support tools (RDP, Dameware, AnyDesk).

· Provide basic support for AWS and Azure cloud access, including EC2, S3, Azure AD/Entra ID, and MFA architecture.

· Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect, Avaya, and GenAI agent assist.

· Demonstrate clear communication, empathy, call/chat etiquette, and de-escalation techniques in multi-channel support scenarios.

· Collaborate with cross-functional teams to deliver professional, multi-channel customer support and production readiness.

· Engage in continuous learning and apply best practices in service desk, cloud, and remote support operations.

Required Skills & Qualifications

· Minimum of High School diploma and/or an Associates or Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

· Understanding of ITIL, incident management, and ticketing systems (ServiceNow).

· Familiarity with Windows OS, Microsoft 365, Active Directory, DNS, DHCP, and network troubleshooting.

· Exposure to cloud platforms (AWS, Azure), endpoint security, and remote support tools.

· Strong analytical, troubleshooting, and communication skills.

· Eagerness to learn new technologies and contribute to team success.

· Experience with ServiceNow ITSM, ticket lifecycle management, and escalation workflows.

· Hands-on with MDM, VDI, collaboration tools, and endpoint security.

· Familiarity with cloud access troubleshooting, call center software, and GenAI agent assist.

· Understanding of hardware fundamentals, remote support, and compliance monitoring.

· Interest in AI/ML, automation, and cloud operations for enterprise environments.

· Certifications:

o ITIL Foundation Certification

o Microsoft Certified: Modern Desktop Administrator Associate

o CompTIA A+, Network+, or Security+

o Relevant certifications in cloud, remote support, or service desk operations

Location

New hires will be hired at the Cognizant office in XXX, where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment.

Start Date

New hires will start in January 2026. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

The annual salary for this position is $45,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Team: Cloud, Infrastructure & Security (CIS)

Position Overview

This position will provide hosting operations support for all System/Application related up/down enterprise management activities & network-related within the Data Center and remote customer locations. This position will require strong technical skills infrastructure along with customer interaction to coordinate operations & configuration activities.

Key Responsibilities

· Apply ITIL-based incident, request, change, and escalation management processes.

· Create, manage, and resolve tickets in ServiceNow ITSM, demonstrating professional communication and ticket ownership.

· Troubleshoot Windows OS, Microsoft 365, printers, drivers, and device issues.

· Manage users, passwords, and network connectivity using Active Directory, DNS, DHCP, and profile resets.

· Resolve VPN, MFA, and network access issues, including WiFi/LAN troubleshooting and password management workflows.

· Master troubleshooting across Windows, M365, Outlook, OneDrive, printers, and access failures.

· Support mobile devices, MDM enrollment, Citrix/Horizon VDI, and remote session troubleshooting.

· Work with collaboration tools (SharePoint, Teams, Confluence), endpoint security, and remote support tools (RDP, Dameware, AnyDesk).

· Provide basic support for AWS and Azure cloud access, including EC2, S3, Azure AD/Entra ID, and MFA architecture.

· Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect, Avaya, and GenAI agent assist.

· Demonstrate clear communication, empathy, call/chat etiquette, and de-escalation techniques in multi-channel support scenarios.

· Collaborate with cross-functional teams to deliver professional, multi-channel customer support and production readiness.

· Engage in continuous learning and apply best practices in service desk, cloud, and remote support operations.

Required Skills & Qualifications

· Minimum of High School diploma and/or an Associates or Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

· Understanding of ITIL, incident management, and ticketing systems (ServiceNow).

· Familiarity with Windows OS, Microsoft 365, Active Directory, DNS, DHCP, and network troubleshooting.

· Exposure to cloud platforms (AWS, Azure), endpoint security, and remote support tools.

· Strong analytical, troubleshooting, and communication skills.

· Eagerness to learn new technologies and contribute to team success.

· Experience with ServiceNow ITSM, ticket lifecycle management, and escalation workflows.

· Hands-on with MDM, VDI, collaboration tools, and endpoint security.

· Familiarity with cloud access troubleshooting, call center software, and GenAI agent assist.

· Understanding of hardware fundamentals, remote support, and compliance monitoring.

· Interest in AI/ML, automation, and cloud operations for enterprise environments.

· Certifications:

o ITIL Foundation Certification

o Microsoft Certified: Modern Desktop Administrator Associate

o CompTIA A+, Network+, or Security+

o Relevant certifications in cloud, remote support, or service desk operations

Location

New hires will be hired at the Cognizant office in XXX, where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment.

Start Date

New hires will start in January 2026. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

The annual salary for this position is $45,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Team: Moment

Position Overview

At Cognizant CX/CRM Moment Practice, small cross-functional teams comprised of Product Managers, Architects, Developers, Designers, and Analysts build high-quality software faster than siloed individuals working independently. These nimble teams foster empathy and collaboration, enabling them to adapt quickly to changing requirements and deliver innovative cloud-based solutions. Our teams follow a Lean-Agile process with a DevOps culture, pushing digital boundaries and embracing transformational technologies in the Customer Experience and CRM areas.

Cognizant is seeking a motivated and innovative Google Contact Center Developer to join our team. This role will focus on building intelligent, scalable contact center solutions using Google Cloud Contact Center AI (CCAI), Google CES, Dialogflow, and other GCP services. The ideal candidate is a collaborative engineer with the opportunity to work on cutting-edge AI and cloud technologies with mentorship from senior engineers.

Key Responsibilities

· Design and implement contact center solutions using Google CCAI, Google Dialogflow (CX and ES), Google Cloud Platform (Cloud Functions, Firestore, Vertex AI, Cloud Storage)

· Develop and integrate GCP services such as Cloud Functions, Firestore, Vertex AI, and Cloud Storage. Work with CRM(Salesforce) and business process automations

· Build intelligent workflows leveraging Agentic AI, Generative AI, and LLMs

· Collaborate with stakeholders to gather requirements and deliver high-quality solutions.

· Write clean, efficient, and testable code using Python

· Ensure solutions meet performance, scalability, and security standards

· Participate in Agile ceremonies, code reviews, and mentoring activities

· Contribute to continuous improvement and innovation within the team

Qualifications

· Bachelor’s degree in computer science or IT/programming major and software development experience

· Strong proficiency in Python programming, APIs, basic cloud concepts in any of the popular hyper scalers like AWS, GCP, Azure

· Any experience or knowledge in one or more of Gen AI, LLMs, Conversational AI, NLP, cloud hyper scaler DevOps, REST APIs, Webhooks, javascript or similar

· Any exposure advanced Agentic AI and/or contact center concepts (nice to have): LangGraph, LangChain, and LLMs (Large Language Models); Agentic AI and Generative AI; Model Context Protocol (MCP)

· Google Cloud certifications (e.g., Professional Cloud Developer, Professional Cloud Architect).

· Experience with CI/CD tools and automation

· Knowledge of voice/chat bot development and conversational AI

· Understanding data privacy and compliance in contact center environments

· Solid understanding of data structures, SQL, DevOps, AI development processes and QA processes

· Strong interest and willingness to learn Agentic AI, GenAI, contact center and cloud environments

· Solid understanding of Google Cloud architecture and best practices

· Familiarity with Agile development and DevOps practices

· Strong communication and problem-solving skills

Location

New hires will be hired at the Cognizant office in Teaneck, NJ where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment.

Start Date

New hires will start in April 2026. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

The annual salary for this position is $65,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Team: Moment

Position Overview

At Cognizant CX/CRM Moment Practice, small cross-functional teams comprised of Product Managers, Architects, Developers, Designers, and Analysts build high-quality software faster than siloed individuals working independently. These nimble teams foster empathy and collaboration, enabling them to adapt quickly to changing requirements and deliver innovative cloud-based solutions. Our teams follow a Lean-Agile process with a DevOps culture, pushing digital boundaries and embracing transformational technologies in the Customer Experience and CRM areas.

Cognizant is seeking a motivated and innovative Google Contact Center Developer to join our team. This role will focus on building intelligent, scalable contact center solutions using Google Cloud Contact Center AI (CCAI), Google CES, Dialogflow, and other GCP services. The ideal candidate is a collaborative engineer with the opportunity to work on cutting-edge AI and cloud technologies with mentorship from senior engineers.

Key Responsibilities

· Design and implement contact center solutions using Google CCAI, Google Dialogflow (CX and ES), Google Cloud Platform (Cloud Functions, Firestore, Vertex AI, Cloud Storage)

· Develop and integrate GCP services such as Cloud Functions, Firestore, Vertex AI, and Cloud Storage. Work with CRM(Salesforce) and business process automations

· Build intelligent workflows leveraging Agentic AI, Generative AI, and LLMs

· Collaborate with stakeholders to gather requirements and deliver high-quality solutions.

· Write clean, efficient, and testable code using Python

· Ensure solutions meet performance, scalability, and security standards

· Participate in Agile ceremonies, code reviews, and mentoring activities

· Contribute to continuous improvement and innovation within the team

Qualifications

· Bachelor’s degree in computer science or IT/programming major and software development experience

· Strong proficiency in Python programming, APIs, basic cloud concepts in any of the popular hyper scalers like AWS, GCP, Azure

· Any experience or knowledge in one or more of Gen AI, LLMs, Conversational AI, NLP, cloud hyper scaler DevOps, REST APIs, Webhooks, javascript or similar

· Any exposure advanced Agentic AI and/or contact center concepts (nice to have): LangGraph, LangChain, and LLMs (Large Language Models); Agentic AI and Generative AI; Model Context Protocol (MCP)

· Google Cloud certifications (e.g., Professional Cloud Developer, Professional Cloud Architect).

· Experience with CI/CD tools and automation

· Knowledge of voice/chat bot development and conversational AI

· Understanding data privacy and compliance in contact center environments

· Solid understanding of data structures, SQL, DevOps, AI development processes and QA processes

· Strong interest and willingness to learn Agentic AI, GenAI, contact center and cloud environments

· Solid understanding of Google Cloud architecture and best practices

· Familiarity with Agile development and DevOps practices

· Strong communication and problem-solving skills

Location

New hires will be hired at the Cognizant office in Teaneck, NJ where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment.

Start Date

New hires will start in April 2026. While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

The annual salary for this position is $65,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate’s diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Team: Moment

Position Overview

At Cognizant CX/CRM Moment Practice, small cross-functional teams comprised of Product Managers, Architects, Developers, Designers, and Analysts build high-quality software faster than siloed individuals working independently. These nimble teams foster empathy and collaboration, enabling them to adapt quickly to changing requirements and deliver innovative cloud-based solutions. Our teams follow a Lean-Agile process with a DevOps culture, pushing digital boundaries and embracing transformational technologies in the Customer Experience and CRM areas.

Cognizant is seeking a motivated and innovative Google Contact Center Developer to join our team. This role will focus on building intelligent, scalable contact center solutions using Google Cloud Contact Center AI (CCAI), Google CES, Dialogflow, and other GCP services. The ideal candidate is a collaborative engineer with the opportunity to work on cutting-edge AI and cloud technologies with mentorship from senior engineers.

Key Responsibilities

· Design and implement contact center solutions using Google CCAI, Google Dialogflow (CX and ES), Google Cloud Platform (Cloud Functions, Firestore, Vertex AI, Cloud Storage)

· Develop and integrate GCP services such as Cloud Functions, Firestore, Vertex AI, and Cloud Storage. Work with CRM(Salesforce) and business process automations

· Build intelligent workflows leveraging Agentic AI, Generative AI, and LLMs

· Collaborate with stakeholders to gather requirements and deliver high-quality solutions.

· Write clean, efficient, and testable code using Python

· Ensure solutions meet performance, scalability, and security standards

· Participate in Agile ceremonies, code reviews, and mentoring activities

· Contribute to continuous improvement and innovation within the team