Job Summary
We are seeking an experienced Scrum Master with 6 to 7 years of experience to join our dynamic team. The ideal candidate will have a strong background in Salesforce and CX-Scrum Master methodologies. This hybrid role requires excellent communication skills and the ability to work effectively in a collaborative environment. The position is day shift and does not require travel.
Responsibilities
- Lead agile ceremonies including daily stand-ups sprint planning and retrospectives to ensure team alignment and progress.
- Oversee the development and implementation of Salesforce solutions to meet business requirements and enhance customer experience.
- Provide guidance and support to the team in adopting agile practices and principles to improve efficiency and productivity.
- Facilitate communication and collaboration between cross-functional teams to ensure seamless project execution.
- Monitor and track project progress identifying and addressing any impediments or risks that may impact delivery.
- Ensure that the team adheres to agile best practices and continuously seeks opportunities for improvement.
- Collaborate with stakeholders to gather and prioritize requirements ensuring alignment with business goals.
- Coach team members on agile methodologies and practices to foster a culture of continuous improvement.
- Utilize CX-Scrum Master techniques to enhance customer experience and drive project success.
- Maintain a focus on delivering high-quality solutions that meet or exceed customer expectations.
- Support the team in managing and refining the product backlog to ensure it reflects current priorities and business needs.
- Drive the adoption of agile tools and techniques to streamline workflows and improve transparency.
- Ensure that all deliverables are completed on time and within scope contributing to the overall success of the project.
Qualifications
- Must have strong experience in Salesforce and CX-Scrum Master methodologies.
- Should possess excellent communication and collaboration skills.
- Must have a proven track record of successfully leading agile teams.
- Should be adept at identifying and mitigating project risks.
- Must have the ability to coach and mentor team members on agile practices.
- Should be proficient in using agile tools and techniques.
- Must have a strong focus on delivering high-quality solutions.
- Should be able to work effectively in a hybrid work model.
- Must have a minimum of 6 years and a maximum of 7 years of relevant experience.
- Should be able to facilitate communication between cross-functional teams.
- Must have experience in managing and refining product backlogs.
- Should be committed to continuous improvement and agile best practices.
- Must be able to work in a day shift and does not require travel.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.