About the Role:
We are seeking a dynamic and experienced Senior Digital BPO Sales Specialist to join our team and contribute to the growth in the AnZ market. The ideal candidate will have a deep understanding of the Business Process Outsourcing (BPO) landscape, across Enterprise and Vertical services, within the Australian and New Zealand markets. This role requires a seasoned hunter with a proven track record of closing new logo deals and managing renewals. The candidate should be proficient in articulating and presenting the art of the possible with Tech and AI-led modern operations, while also being able to challenge the status quo and present client-centric modern BPO solutions.
Key Responsibilities:
- Lead sales efforts and drive new business opportunities within the BPO sector in Australia and New Zealand.
- Articulate and present the capabilities and advantages of Tech and AI-led modern operations to potential clients.
- Develop and execute strategies to challenge the status quo, introducing innovative and client-centric BPO solutions.
- Utilize AI-led problem solving to address client needs and enhance service delivery.
- Manage the entire sales cycle, from lead generation to contract negotiation and deal closure.
- Maintain and strengthen relationships with existing clients to ensure renewals and identify upsell opportunities.
Qualifications:
- Minimum of 7 years of experience in BPO sales within the Australian/New Zealand market.
- Proven track record of closing new logo deals and managing renewals.
- Strong knowledge of Tech and AI-led modern operations.
- Excellent communication and presentation skills, with the ability to articulate complex ideas effectively.
- Experienced in AI-led problem solving and presenting innovative solutions.
- Ability to travel as needed to meet with clients and stakeholders.
Skills and Competencies:
- Strong sales and negotiation skills.
- Ability to think strategically and challenge the status quo.
- Proficient in presenting client-centric solutions.
- Deep understanding of the BPO landscape and market trends in Australia and New Zealand.
- Exceptional problem-solving abilities, leveraging AI and modern technologies.
- Self-motivated, goal-oriented, and able to work independently or as part of a team.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.