New Zealand Delivery Lead

About Cognizant:
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

The role:
As a Delivery Lead at Cognizant, you will play a pivotal role in establishing Cognizant's strong delivery credentials in the New Zealand market. This role involves managing a diverse team comprising Account Delivery Leads, Practice Delivery Leads, Cognizant associates, and third-party suppliers, ensuring alignment with Cognizant NZ and APJ strategy. You will mentor your team on project management tools and processes, participate in hiring decisions, and conduct performance appraisals. Additionally, you will be responsible for the successful delivery of all projects and programs across multiple service lines and consulting, as well as overseeing P&L, people, innovation, compliance, growth, and outreach in New Zealand.

In this role you can expect to:

• Defend the current portfolio while driving sequential and organic growth within the existing book of business.
• Achieve key metrics such as Account Bid vs. Did, Sold Margin vs. Delivered Margin, and manage internal account operations.
• Build and maintain key client relationships in collaboration with the Client Partner, proposing innovative methods for managing and transforming current business practices.
• Manage and resolve delivery escalations to ensure high client satisfaction.
• Support Sales in bid management and contribute to business growth.
• Collaborate with Legal, Corporate Security, Delivery Excellence, Immigration, and P&C Teams to ensure contract compliance.
• Stay updated on Digital Transformation and Automation trends, tools, and competition, including relevant next-generation technologies.
• Successfully deliver all projects and programs across multiple service lines and consulting.
• Oversee P&L, people, innovation, compliance, growth, and outreach in New Zealand.

Experience:

• Strong leadership skills with the ability to manage and mentor a diverse team.
• Hands-on experience delivering complex programs/projects with multiple service lines.
• Extensive knowledge of project management tools and processes.
• Experience in defending and growing business portfolios.
• Experience managing P&L and understanding Cognizant's ways of working, writing MSA, SOWs, building UPTs, running forecasts, revenue recognition, utilization etc
• Ability to achieve and manage key performance metrics.
• Excellent client relationship management skills.
• Experience in handling delivery escalations and ensuring client satisfaction.
• Familiarity with bid management and business growth strategies including supporting sales on complex bids
• Knowledge of contract compliance and collaboration with various corporate teams.
• Understanding of Digital Transformation and Automation trends and technologies.
• Experience managing teams from onsite and offshore.

Benefits
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid Delivery Lead position.

Salary: >$100,000

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.