Job Summary
We are seeking a Process Executive - CHD with 1 to 2 years of experience to join our team. The ideal candidate will have technical skills in speaking Mandarin and domain experience in Online ISV and Hi-Tech industries. This role requires working from the office during day shifts with no travel required. The candidate will play a crucial role in ensuring smooth operations and effective communication within the team.
Responsibilities
- Handle daily operational tasks efficiently to ensure smooth workflow.
- Communicate effectively in Mandarin to support various business processes.
- Collaborate with team members to resolve issues and improve processes.
- Monitor and analyze data to provide insights and recommendations.
- Ensure compliance with company policies and industry regulations.
- Maintain accurate records and documentation for all processes.
- Assist in the development and implementation of process improvements.
- Provide support to other departments as needed.
- Participate in team meetings and contribute to discussions.
- Respond promptly to inquiries and provide excellent customer service.
- Utilize domain knowledge in Online ISV and Hi-Tech to enhance operations.
- Ensure timely completion of tasks and meet performance targets.
- Adapt to changing business needs and take on new responsibilities as required.
Qualifications
- Possess strong technical skills in speaking Mandarin.
- Have domain experience in Online ISV and Hi-Tech industries.
- Demonstrate excellent communication and interpersonal skills.
- Show proficiency in data analysis and problem-solving.
- Exhibit attention to detail and strong organizational skills.
- Display the ability to work independently and as part of a team.
- Have a proactive approach to identifying and addressing issues.
- Show commitment to continuous learning and improvement.
- Possess a customer-focused mindset and dedication to service excellence.
- Demonstrate the ability to manage multiple tasks and prioritize effectively.
- Exhibit adaptability and flexibility in a dynamic work environment.
- Have a strong understanding of industry regulations and compliance requirements.
- Show proficiency in using relevant software and tools.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.