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Quality Tester / Lead

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Job Summary

The Process Specialist-CDM/PV role requires a professional with 2 to 3 years of experience in the Hi-Tech domain focusing on online and ISV sectors. The candidate will work in a hybrid model during day shifts contributing to process optimization and ensuring seamless operations. Proficiency in English communication is essential for effective collaboration and documentation.


Responsibilities

  • Collaborate with cross-functional teams to enhance process efficiency and streamline operations in the Hi-Tech domain.
  • Analyze existing processes to identify areas for improvement and implement innovative solutions.
  • Develop and maintain documentation to ensure clarity and consistency in process execution.
  • Monitor process performance metrics to ensure alignment with organizational goals and objectives.
  • Provide support and guidance to team members to facilitate smooth process transitions and adaptations.
  • Coordinate with stakeholders to gather requirements and feedback for process enhancements.
  • Implement best practices in process management to optimize resource utilization and reduce operational costs.
  • Ensure compliance with industry standards and regulations in all process-related activities.
  • Facilitate training sessions to improve team proficiency in process management and execution.
  • Utilize technical skills to troubleshoot and resolve process-related issues promptly.
  • Engage in continuous learning to stay updated with the latest trends and technologies in the Hi-Tech sector.
  • Contribute to the development of process improvement strategies that align with the companys vision and mission.
  • Foster a collaborative environment that encourages innovation and proactive problem-solving. Qualifications
  • Demonstrate proficiency in English communication to effectively interact with team members and stakeholders.
  • Possess strong analytical skills to evaluate process performance and identify improvement opportunities.
  • Exhibit knowledge of online and ISV sectors to tailor process solutions to industry-specific needs.
  • Show adaptability to work in a hybrid model balancing remote and in-office tasks efficiently.
  • Have experience in the Hi-Tech domain to understand the unique challenges and opportunities within the industry.

    • The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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