Skip to main content

Team Manager-Ops

a group of women sitting in a row


Job Summary

The Team Manager-Ops role is pivotal in ensuring smooth operations within the organization. With a focus on MS Office proficiency the candidate will manage and optimize processes related to Auto - Policy Admin Auto - Claims and Property & Casualty Insurance. This hybrid position requires night shift availability and offers an opportunity to contribute significantly to the companys success.


Responsibilities

  • Oversee daily operations to ensure efficiency and effectiveness in all processes related to Auto
  • Policy Admin and Auto
  • Claims
  • Coordinate with team members to optimize workflow and achieve operational targets
  • Implement strategies to improve service delivery and customer satisfaction
  • Monitor and analyze performance metrics to identify areas for improvement
  • Provide guidance and support to team members to enhance their skills and productivity
  • Collaborate with other departments to ensure seamless integration of operations
  • Develop and maintain documentation for operational processes and procedures
  • Ensure compliance with industry standards and regulations in Property & Casualty Insurance
  • Utilize MS Office tools to generate reports and presentations for management review
  • Facilitate training sessions to keep the team updated with the latest industry trends and practices
  • Address and resolve any operational issues promptly to minimize disruptions
  • Foster a positive work environment that encourages teamwork and innovation
  • Contribute to the companys goals by driving operational excellence and efficiency

    • Qualifications

  • Demonstrate proficiency in MS Office applications to manage and analyze data effectively
  • Possess a strong understanding of Auto
  • Policy Admin and Auto
  • Claims processes
  • Exhibit knowledge in Property & Casualty Insurance to ensure compliance and best practices
  • Display excellent communication skills to interact with team members and stakeholders
  • Show ability to work in a hybrid model with night shift availability
  • Have experience in managing operations within a similar industry setting
  • Bring a proactive approach to problem-solving and process optimization.

    • Certifications Required

    Microsoft Office Specialist certification is required.

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Join our talent community

    Haven’t found the right opportunity yet? Receive the latest updates on job opportunities, recruitment events and company news tailored just for you.

    Sign up