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Sr. Infra Developer

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Job Summary

We are seeking a Sr. Infra Developer with 4 to 8 years of experience to join our team. The ideal candidate will have expertise in ServiceNow modules including Strategic Port Mgmt ITSM ITAM HRSD GRC FSM CSM and ITOM. This role involves working in a hybrid model during day shifts focusing on optimizing and managing infrastructure services without the need for travel.


Responsibilities

  • Develop and implement ServiceNow solutions to enhance infrastructure management and service delivery.
  • Collaborate with cross-functional teams to ensure seamless integration of ServiceNow modules such as ITSM ITAM and HRSD.
  • Optimize ServiceNow Strategic Port Mgmt to align with organizational goals and improve project outcomes.
  • Manage and maintain ServiceNow GRC to ensure compliance with industry standards and regulations.
  • Oversee the configuration and deployment of ServiceNow FSM to streamline field service operations.
  • Utilize ServiceNow CSM to enhance customer service management and improve user experience.
  • Implement ServiceNow ITOM to automate IT operations and improve system performance.
  • Provide technical expertise in Authorize Cust Bill InvoiceAdj to ensure accurate billing and invoicing processes.
  • Conduct regular system audits and performance assessments to identify areas for improvement.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Ensure the security and integrity of infrastructure systems through proactive monitoring and maintenance.
  • Stay updated with the latest ServiceNow features and best practices to continuously improve service delivery.
  • Support the hybrid work model by effectively managing tasks and communication in both remote and on-site environments.

    • Qualifications

  • Demonstrate proficiency in ServiceNow modules including ITSM ITAM HRSD GRC FSM CSM and ITOM.
  • Possess strong domain skills in Authorize Cust Bill InvoiceAdj processes.
  • Exhibit excellent problem-solving and analytical skills to address complex infrastructure challenges.
  • Show ability to work collaboratively in a team-oriented environment.
  • Have strong communication skills to effectively interact with stakeholders and team members.
  • Display a proactive approach to learning and adapting to new technologies and methodologies.

    • Certifications Required

    Certified ServiceNow System Administrator ITIL Foundation Certification

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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