The ideal candidate will have a comprehensive understanding of loyalty programs, credit and debit card processing, collections, and card networks. Additionally, experience in strategy consulting is essential to drive our business forward and implement innovative solutions.
Integration Management: Experience leading and overseeing integration projects related to card systems, ensuring seamless connectivity and functionality across various platforms.
Loyalty Programs: Developed and managed loyalty programs tailored to enhance customer engagement and retention, leveraging data analytics to optimize program performance.
Credit and Debit Card Processing: Supervise the end-to-end processing of credit and debit card transactions, ensuring compliance with industry standards and regulations.
Collections Management: Implement effective collections strategies to minimize delinquency rates and maximize recoveries, while ensuring a customer-centric approach.
Card Network Expertise: Maintain in-depth knowledge of card network operations, policies, and procedures to ensure smooth and efficient transaction processing.
Strategy Consulting: Provide strategic consulting services to clients, offering insights and recommendations to improve business performance and achieve organizational goals.
Expertise in Card payment systems - Issuing, Acquiring, Processing and Payment networks like Visa, Mastercard, EMV and Tokenization technologies.
Understanding of Card scheme rules and regulations such as PCI-DSS, chargeback management and interchange fee structures.
Qualifications
Education: Bachelor's degree in Business Administration, Finance, or a related field. A Master's degree or relevant professional certifications are highly desirable.
Experience: Minimum of 8+ years of experience in the cards industry, with a focus on integration, loyalty programs, credit and debit card processing, collections, and card networks.
Technical Skills: Proficient in card system integration, data analytics, and familiarity with the latest technologies and trends in the cards sector.
Strategy Consulting: Proven track record in strategy consulting, with the ability to analyze complex business challenges and develop actionable solutions.
Leadership: Strong leadership and project management skills, with the ability to lead cross-functional teams and drive successful project outcomes.
Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to stakeholders at all levels.
Customer Focus: A customer-centric mindset, with the ability to develop and implement strategies that enhance the customer experience and drive business growth.
Key Competencies
Problem-Solving: Strong problem-solving skills, with the ability to identify issues, develop solutions, and implement them effectively.
Adaptability: Flexibility to adapt to changing business needs and industry trends, while maintaining a focus on achieving organizational goals.
Collaboration: Ability to work collaboratively with cross-functional teams, fostering a culture of cooperation and teamwork.
Innovation: A forward-thinking approach, with the ability to identify and implement innovative solutions that drive business growth and success.
Salary and Other Compensation:
Applications will be accepted until January 22nd, 2025.
The annual salary for this position is between $98,853.00 – $158,500.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos comerciales, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único basado en la industria ayuda a los clientes a visualizar, construir y ejecutar negocios más innovadores y eficientes. Con sede en los Estados Unidos, Cognizant (miembro del NASDAQ-100 y uno de los Mejores Empleadores Mundiales de Forbes 2024) figura constantemente entre las empresas más admiradas del mundo. Descubre cómo Cognizant ayuda a los clientes a liderar con lo digital en nuestro sitio
Nuestro compromiso con la diversidad y la inclusión:
Cognizant es un empleador que ofrece igualdad de oportunidades y adopta la diversidad, defiende la equidad y valora la inclusión. Nos dedicamos a nutrir una comunidad donde todos se sientan escuchados, aceptados y bienvenidos. Tu solicitud y candidatura no se considerarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano o cualquier otra característica protegida según lo descrito por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a CareersNA2@cognizant.com con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.