About AI & Analytics: Artificial intelligence (AI) and the data it collects and analyzes will soon sit at the core of all committed, human-centric businesses. By decoding customer needs, preferences, and behaviors, our clients can understand exactly what services, products, and experiences their consumers need. Within AI & Analytics, we work to craft the future—a future in which trial-and-error business decisions have been replaced by informed choices and data-supported strategies.
By applying AI and data science, we help leading companies to prototype, refine, validate, and scale their AI and analytics products and delivery models. Cognizant’s AIA practice takes insights that are buried in data, and provides businesses a clear way to transform how they source, interpret and consume their information. Our clients need flexible data structures and a streamlined data architecture that quickly turns data resources into informational, relevant intelligence.
Roles/Responsibilities
- Act as the first point of contact for the domain to address any complaints / queries regarding the service levels and quality of delivery
- Support & Resolve complex issues; address ad-hoc requests
- Responsible for rollout of operational changes; Functional enhancements
- Review operational performance for the domain, Service Level attainment, operational issues, and technology/process improvements
- Publish weekly and monthly status reports
- Co-ordinate with offshore support team to provide the guidance and clarifications for fixes/ enhancements
- Define new product features in conjunction with product manager and provide specifications
- Ensure quality and completeness of the product through unit testing, documentation and maintenance as appropriate
Required Qualifications
- End-End functional knowledge of Life Sciences Commercial and DevOps systems and processes
- 3+ years’ relevant professional experience with Bachelors/Masters' Degree
- Technical knowledge in AWS, Tableau, Databricks with development or support experience in the LS commercial domain.
- Has strong hands-on experience in working with pharma third party data and has good communication, presentation skills.
- Full understanding of the processes of data quality, data cleansing and data transformation.
- Ability to write complicated, efficient SQL queries and stored procedures.
- Comfortable in processing and analyzing complex high volume, high dimensionality data from different source datasets.
- Knowledge of formal database architecture and design
- Excellent SQL experience preferably AWS Athena
- Ability to challenge status-quo through identification of key business requirements and addressing through innovative data visualization solutions.
- Ability to effectively interact with external stakeholder and articulate the problems and provide the resolution to the issues.
- Manage the end-to-end process set-up by applying best practices. Construct workflow charts and diagrams; studying system capabilities; creating use cases
- Develop customized analytical reports to cater to the requests of external and internal customers
- Ability to collaborate with onsite and customer teams to understand business requirements and translate that in actionable plan.
- Drive/Attend meetings and daily stand-up sessions to keep abreast of project objectives, deliveries and processes
- Improve systems by studying current practices; initiating transformations
- Validate resource requirements and develop cost estimate models
- Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
- Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
- Knowledge of AWS Glue, Redshift, DevOps, Databricks, JIRA, Confluence
#LI-NC1
Applications will be accepted until 6/13/2025.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos comerciales, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único basado en la industria ayuda a los clientes a visualizar, construir y ejecutar negocios más innovadores y eficientes. Con sede en los Estados Unidos, Cognizant (miembro del NASDAQ-100 y uno de los Mejores Empleadores Mundiales de Forbes 2024) figura constantemente entre las empresas más admiradas del mundo. Descubre cómo Cognizant ayuda a los clientes a liderar con lo digital en nuestro sitio
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.