Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Field Operations and your skills are needed. Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application!
Cognizant has an outstanding and exciting opportunity for someone who has a passion for fitness and physical activity, combined with experience and passion for technical devices! As a Field Operator, you will collaborate closely with your team to support leading-edge work being done at a top tier technology company, all while achieving your personal fitness goals. The Field Operator will provide support in the preparation, operation, and post-processing of in-field data collection experiments and pilots.
Please note: Candidate must be physically active - have experience and love for hiking, biking and running with ability to do so for extended periods of times daily (additional physical activities a plus).
This role includes:
- Working with the Project Manager/Workflow Lead and Operations Lead on the intake, documentation, staffing, and scheduling of new Client pilot requests.
- Ensuring that devices are configured to run accurately based on the requirements and that data can be collected and optimally passed to backend systems.
- Accurate and timely collection, extraction and processing of data using proprietary software as the need arises per workflow.
- Conducting and leading in-field data collection.
- Addressing any technical issues that occur in the field.
- Documenting, reporting, and sharing feedback on pilot results, downtimes, bugs, and opportunities for efficiency and automation.
- Verifying that data collected has optimally transferred to backend systems.
- Participating in data analysis and extraction as the need arises.
- Proactively identifying areas for program and workflow improvement. Requirements:
- BA/BS degree is preferred, or min. 2-3 years of relevant testing / support experience is required.
- Experience with QA testing or technical support experience of Mobile Apps is a plus.
- Familiarity with Mobile & web technologies + organizational tools like Google Spreadsheets / Excel (SQL, Javascript, etc skills a plus).
- Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather.
- Strong verbal and written English communication skills with the ability to communicate cross functionally with local and Global teams/stakeholders.
- Driver’s license and ability to drive and use other forms of transportation to conduct pilots at various local venues including Client offices, stand alone stores, and shopping malls.
- Some US-based travel may be required
Successful candidates have:
- Strong teamwork skills
- Ability to represent the company in a professional manner
- Comfort with a fast paced environment
- Aptitude for learning new technologies
- Strong organizational skills and outstanding attention to detail
- Ability to meet deadlines and schedules and be accountable
- Ability to document testing results in a detailed and organized manner
- Ability to create or refine processes and identify opportunities for improvement Background and Driving Record
- No DUI convictions in the past five (5) years
- No hit and run convictions
- No driver's license suspensions in the past five (5) years
- No more than two (2) moving violations or chargeable accidents within past four (4) years
- Valid US driver's license (no temporary permits)
- International drivers have 90 days after enrollment date to obtain a US license
- Have no criminal record
Salary and Other Compensation:
The hourly rate for this position is $23-$25 per hour, dependent on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information. Applications are accepted on an ongoing basis.
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos comerciales, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único basado en la industria ayuda a los clientes a visualizar, construir y ejecutar negocios más innovadores y eficientes. Con sede en los Estados Unidos, Cognizant (miembro del NASDAQ-100 y uno de los Mejores Empleadores Mundiales de Forbes 2024) figura constantemente entre las empresas más admiradas del mundo. Descubre cómo Cognizant ayuda a los clientes a liderar con lo digital en nuestro sitio
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.