We are seeking a Salesforce Architect (Chief Architect - Director level) to join our North American Salesforce team supporting our Cognizant Moment CXCRM practice!
Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.
As a proven leader and experienced Salesforce Architect, you will assist Moment clients align business strategy with technology execution across North America. You will work closely with senior business and technology leaders from our clients – guiding them through complex transformations that deliver significant business value.
Location
Desired locations for this role are Dallas/Ft. Worth, Texas, Bridgewater/Teaneck, NJ or Chicago, IL. At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. If you are within a 50 mile radius of a Cognizant office, we prefer you work from a Cognizant office 3 times a week, unless you are traveling to a client site.
This role requires 50% travel.
Note that we are hiring for two roles and as such, have 2 positions posted. Please only apply to one of the roles if you have interest.
What you’ll do
- Lead high-impact Salesforce engagements by establishing credibility, building trust, and taking ownership of complex client issues.
- Drive alignment across delivery teams, overseeing the development and integration of Salesforce applications to ensure seamless functionality.
- Design and evolve business architecture artifacts, including capability maps, value streams, and operating models, to translate strategic intent into actionable transformation roadmaps.
- Shape and grow our salesforce capabilities by creating reusable assets, delivery methods, and go-to-market strategies.
- Develop and drive integrated strategies in collaboration with key Cognizant stakeholders, ensuring alignment across business value, architecture, and delivery.
- Mentor junior developers, contribute to best practices documentation, and drive continuous improvement in delivery methodologies.
The annual base salary for this position is between $230,000 and $250,000. This position is also eligible for Cognizant's discretionary incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
What you bring
- 15+ years of progressive leadership experience in business architecture, strategic planning, or enterprise transformation roles.
- Proven ability to translate complex strategies into clear, actionable business capability roadmaps.
- Strong understanding of how digital platforms, data, cloud, and AI technologies drive business performance.
- Exceptional facilitation, communication, and storytelling skills—able to connect with C-level stakeholders and delivery teams alike.
- Demonstrated success as an engagement lead, solution lead, or people leader on large-scale strategy or transformation initiatives.
- Excellent communication, presentation, and stakeholder management skills. Strong project leadership experience in an agile or hybrid delivery environment.
- A collaborative leadership style grounded in humility, empathy, and continuous feedback.
- Certifications such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect.
- General working knowledge of / experience with CCaaS platforms is a plus.
What's in it for you:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant es una de las principales empresas de servicios profesionales del mundo, transformando los modelos comerciales, operativos y tecnológicos de los clientes para la era digital. Nuestro enfoque consultivo único basado en la industria ayuda a los clientes a visualizar, construir y ejecutar negocios más innovadores y eficientes. Con sede en los Estados Unidos, Cognizant (miembro del NASDAQ-100 y uno de los Mejores Empleadores Mundiales de Forbes 2024) figura constantemente entre las empresas más admiradas del mundo. Descubre cómo Cognizant ayuda a los clientes a liderar con lo digital en nuestro sitio
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.