ICT Business Analyst - Digital Products (UI/UX & Figma)

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

Position Summary

We are seeking a skilled and user-focused Business Analyst to join our product and technology team. In this role, you’ll work closely with stakeholders, designers, and developers to translate business needs into effective, intuitive digital solutions. A strong grasp of UI/UX best practices and experience with Figma is essential to ensuring we deliver seamless and user-centred experiences.

Mandatory Skills

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field.
• At least 5 years of experience in a business or systems analysis role within a digital or software-focused environment.
• Proficiency with Figma or similar design tools, and a strong understanding of UI/UX principles and best practices.
• Experience writing UI/UX and functional specifications and user stories for development teams.
• Familiarity with project management and issue tracking tools (e.g., Jira, Confluence).
• Excellent analytical, problem-solving, presentation, and interpersonal skills.
• Ability to communicate complex user experience and design thinking concepts as well as technical concepts clearly to non-technical stakeholders.

Roles And Responsibilities

• Collaborate with business stakeholders, end users, and cross-functional teams to gather, analyse, and document business requirements for digital systems and applications.
• Co-ordinate and support the analysis and implementation of digital business solutions across multiple projects.
• Evaluate existing processes and workflows to identify inefficiencies and recommend improvements based on best practices and business goals.
• Work with designers and product teams to apply UI/UX principles, using tools like Figma to develop wireframes, mock ups, and interactive prototypes that enhance the user experience.
• Translate user and business requirements into clear, actionable functional specifications for developers and QA teams.
• Use data and process modelling techniques to define system architecture, behaviours, and data flows.
• Develop and execute system test plans and coordinate user acceptance testing (UAT) to ensure solution quality and integrity.
• Support project planning efforts by contributing to scope definition, resource estimation, and timeline management using appropriate project methodologies (e.g., Agile).
• Create user guides, training materials, and documentation to support successful product rollouts and user adoption.
• Conduct training sessions and provide ongoing support during system implementation and beyond.
• Act as a key liaison between business units, product, design and the technical team, ensuring all stakeholders are aligned throughout the project lifecycle.

Qualifications/Certifications (Optional):

• Experience working in Agile and cross-functional product teams.
• Exposure to usability testing, user research, or A/B testing.
• UX or business analysis certifications are a plus.

Salary Range: >$100,000
Date of Posting: 30-May-25

Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.

For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers. Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.