Pular para o conteúdo principal

Service Line Specialist-SPE

uma pessoa apontando para um quadro branco


Job Summary

Service Line Sales Specialists (SLS) provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line’s footprint and assisting the Client Partners to engage clients with service line opportunities. SLSs are trusted advisors with a good mix of strategic and tactical management experience.


Responsibilities

In this role the SLS will focus on Cognizant Custom Software Engineering services that are catered to by the Software and Platform Engineering Service Line. This includes “Digital Engineering (DE)“ “Application Development & Management (ADM)” and “Quality Engineering & Assuarance (QEA)” Service Lines. The SLS will balance client/project responsibilities with business development and sales responsibilities including identifying qualifying and closing new business opportunities in DE ADM & QEA. The SLS should be a highly client facing dynamic results oriented experienced DE ADM & QEA field sales executive keen to be part of a results-oriented culture accelerating digital change for our large complex clients.

The SLS needs to be highly client facing and should spend most of their time driving client conversations leading to sales. The SLS also work collaboratively and team up with Pre Sales/Practices Solution Architects Offerings and Delivery leaders to ensure that all services and value adds from SPE are represented to the client in a very convincing manner.

Role Responsibilities

  • Market Leadership:
  • Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
  • Provides subject matter expertise to proposal development and overall solution.
  • Relationship Management:
  • Executes and manages the account plan within function/specialism under the guidance or collaboration of the Markets i.e. Client Partners CRMs etc.
  • Should be the go to person for Client Partners and CRMs to call upon should an opportunity that is relevant to SPE is identified
  • Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
  • Client Relationship Management; engage with CXO VP and Director level clients
  • Responds to and deliver on client requests; responds to RFP’s
  • Identifies opportunities makes proactive proposals to client in line with account strategy
  • Obtains the approvals to pursue opportunities
  • Leads pursuits to close new and expansion opportunities related to their sales specialisms working closely with Client Leadership Team
  • Secures revenue renewals related to their sales specialisms
  • Engages the relevant internal Cognizant teams and service lines team for developing solutions
  • End to end account management including account forecasting budgeting and operations
  • Drive RFP responses as well as proactive sales leading to revenue acceleration. Be able to spot opportunities
  • Ability to sell both T&M as well as Fix Fee work involving end to end digital transformation involving run and operate of Legacy Estate Transformation to the new digital core and Quality Engineering
  • Handles risks and issues related to the account including delivery oversight
  • Creates and presents account QBR presentations and executive status reports

    • Experience & Skills

  • 10+ years of experience in a senior-level consulting client-facing role or account manager leadership role
  • Ability to become a trusted advisor of the client who can understand client aspirations pain points etc. and orchestrate the right capabilities within Cognizant to establish credibility with the client
  • Knowledgeable in selling DE ADM & QEA services in the market.
  • Understands how to capture client pain points and provide detailed. guidance to the other teams for e.g. Pre Sales Practice Solution Architects etc. in terms of how to construct a differentiated proposition
  • Strong experience in direct interaction with customers in the local market
  • Ability to drive and orchestrate conversations with point of view to CxO and Head of Digital and/or Technologies
  • Should have led sales pursuits in the past with the ability to size up deals
  • Should be knowledgeable in cross-industry use cases for SPE
  • Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
  • Recent experience working for IT professional services or management consulting firm(s)
  • Recent experience managing global service delivery model(s)
  • Excellent problem solving business communication (written & oral) and client management skills are essential
  • Experience developing opportunity pipelines qualifying high priority deals and winning new business in line with agreed targets
  • Experience closing sales with a specific emphasis on growing sales. Specifically win new deals in customer account per pre-agreed targets.
  • Proven leadership qualities such as conflict/issue resolution strategic and critical thinking and ownership particularly with highly diverse teams
  • Ability to work collaboratively in a virtual and highly-matrixed environment
  • Cloud Legacy modernization Modern Engineering (Full Stack Engg SRE and SDET) AI and Automation experience and knowleage are preferable.

    • A comunidade Cognizant:

    Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.

    • A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
    • Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
    • Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
    • Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.

    Quem somos:

    A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a era digital. Nossa abordagem consultiva exclusiva baseada no setor ajuda os clientes a visualizar, construir e administrar negócios mais inovadores e eficientes. Com sede nos EUA, a Cognizant (membro do NASDAQ-100 e uma das Melhores Empregadoras do Mundo da Forbes 2024) é consistentemente listada entre as empresas mais admiradas do mundo. Saiba como a Cognizant ajuda os clientes a liderar com o digital em nosso site.

    Nosso compromisso com a diversidade e inclusão:

    A Cognizant é uma empregadora de oportunidades iguais que abraça a diversidade, defende a equidade e valoriza a inclusão. Dedicamo-nos a nutrir uma comunidade onde todos se sintam ouvidos, aceitos e acolhidos. Sua inscrição e candidatura não serão consideradas com base em raça, cor, sexo, religião, credo, orientação sexual, identidade de gênero, origem nacional, deficiência, informações genéticas, gravidez, status de veterano ou qualquer outra característica protegida, conforme descrito por leis federais, estaduais ou locais.

    Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para CareersNA2@cognizant.com com sua solicitação e informações de contato.

    Disclaimer:

    As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.

    Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

    Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

    Junte-se à nossa comunidade de talentos

    Você ainda não encontrou a sua oportunidade? Receba as últimas atualizações sobre oportunidades de emprego, eventos de recrutamento e notícias da empresa personalizadas para você.

    Inscreva-se