Thirdera, a Cognizant company, is looking for a highly skilled ServiceNow Solution Consultants to join our Australian team!
Your mission:
Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps our customers realize workflow automation and gain maximum platform value.
Your mission as a ServiceNow Solution Consultant is to serve as a technical expert, guide and strategic advisor, collaborating with the sales team to comprehend clients' business challenges. Crafting and presenting tailored solutions that align with client needs, utilizing the organization's products or services. Our Solution Consultant plays a vital role in connecting technical capabilities with client requirements, ultimately contributing to successful sales engagements and building enduring client relationships.
What's in it for you?
We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice.
You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!
Who are we looking for?
We are seeking a confident, curious, and experienced ServiceNow Solution Consultant that performs both standard and customized product demonstrations to potential and existing customers, leading the pre-sales phase from a technical point of view. Supporting our sales team, understanding the evolving needs of our customers and ensuring our high standard of quality delivery.
Duties and Responsibilities:
- Collaborate with the sales team to comprehend clients' business challenges, objectives, and technical requirements to create compelling proposals.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the organization's products or services.
- Advise value driven solutions tailored to address specific client needs, taking into account industry requirements and product/service features.
- Conduct demonstrations to illustrate the functionality and features of products or services, aiding clients in visualizing their application.
- Educate clients on the technical aspects of proposed solutions, address queries, and offer insights for well-informed decision-making.
- Create and maintain technical documentation supporting the sales process, ensuring communication clarity.
- Assist in project coordination during the sales process, ensuring a seamless transition from proposal to implementation.
- Manage technical inquiries, facilitate a smooth transition to implementation, and ensure post-sale client satisfaction.
- Stay updated on latest ServiceNow features and leading practices
Requirements:
- +4 years of experience working with the ServiceNow platform in any client-facing presales, consulting or solution architecture role
- Experience in creating technical documentation and proposals
- ServiceNow Sys admin Certification
- +2 ServiceNow Certified Implementation Specialist or presales accreditations
- ITIL Foundations & Scrum Master Certified – Desired
- ServiceNow Certified Application Developer - Desired
Job summary
The role purpose of a Solutions Consultant in sales is to serve as a technical expert and strategic advisor
collaborating with the sales team to comprehend clients business challenges. Their key responsibility involves
crafting and presenting tailored solutions that align with client needs utilizing the organizations products or
services. Solutions Consultants play a vital role in connecting technical capabilities with client requirements
ultimately contributing to successful sales engmts
Responsibilities
- Collaborate with the sales team to comprehend clients business challenges objectives and technical
requirements.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the
organizations products or services.
- Develop customized solutions tailored to address specific client needs taking into account industry
requirements and product/service features.
- Support the sales process by closely working with the team providing technical insights and ensuring
alignment with client expectations.
- Conduct demonstrations to illustrate the functionality and features of products or services aiding clients in
visualizing their application.
- Educate clients on the technical aspects of proposed solutions address queries and offer insights for well-informed
decision-making.
- Create and maintain technical documentation supporting the sales process ensuring communication clarity.
- Assist in project coordination during the sales process ensuring a seamless transition from proposal to
implementation.
- Manage technical inquiries facilitate a smooth transition to implementation and ensure post-sale client
satisfaction.
Certifications Required
At least one ServiceNow Mainline Certification such as Certified Implementation Specialist (any) or Certified Application Developer is required
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a era digital. Nossa abordagem consultiva exclusiva baseada no setor ajuda os clientes a visualizar, construir e administrar negócios mais inovadores e eficientes. Com sede nos EUA, a Cognizant (membro do NASDAQ-100 e uma das Melhores Empregadoras do Mundo da Forbes 2024) é consistentemente listada entre as empresas mais admiradas do mundo. Saiba como a Cognizant ajuda os clientes a liderar com o digital em nosso site.
Nosso compromisso com a diversidade e inclusão:
A Cognizant é uma empregadora de oportunidades iguais que abraça a diversidade, defende a equidade e valoriza a inclusão. Dedicamo-nos a nutrir uma comunidade onde todos se sintam ouvidos, aceitos e acolhidos. Sua inscrição e candidatura não serão consideradas com base em raça, cor, sexo, religião, credo, orientação sexual, identidade de gênero, origem nacional, deficiência, informações genéticas, gravidez, status de veterano ou qualquer outra característica protegida, conforme descrito por leis federais, estaduais ou locais.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.