for Team Leader - Commercial Lending
POSITION SUMMARY
The Loan Operations department is responsible for the management and execution of thousands of Corporate & Syndicated Loan transactions/ Commercial Real Estate/ SBA loans daily. Responsibilities include trade processing & confirmation, settlement, fail management, risk management, and client service. The operations professionals help build and support the commercial loan products, processes and services in ways that improve efficiency and quality, while seeking new and innovative ways to support our clients’ changing needs.
KEY ACCOUNTABILITIES/ RESPONSIBILITIES
Operations professionals help build and support the Commercial loan products, processes and services in ways that improve profitability and efficiency, while seeking new and innovative ways to support our clients’ changing needs
- Possesses a comprehensive understanding of CRE, C&I, SBA & Wholesale loans line of businesses which includes syndicated and bilateral arrangements covering loan closing, servicing, loan trading, and quality review processes.
- Experienced in performing legal documentation review, structuring and updating deal parameters on loan systems, tracking legal and compliance documentation, and providing overall support for the assigned loan portfolio.
- Knowledgeable and expert in loan operations activities including Deal -Closing, Booking, Funding, Review, Servicing, and Secondary loan trading.
- Consistently monitors and achieves all KPI's and SLA's set by the clients with strict adherence to Quality parameters.
- Use quality tools to ensure that there is maximum efficiency & productivity
- Manages team responsibilities and allocates work to the associates as appropriate.
- Supervises and coordinates the activities of the associates to ensure prompt, courteous and accurate response to our end customers; ensures an efficient and qualitative operation through effective planning, leading, controlling and organizing.
- Quality review of transactions for the respective functions processed by the associates .
- Authenticate transactions where applicable.
- Daily coordination with internal and external clients.
- Supporting & managing loan lifecycle across individual portfolio, executing various Commercial/syndicated loan transactions daily
- Efficient and timely management of daily control reports (KRI's) by reviewing & reconciling where applicable.
- Expected to keep the manager appraised of member’s needs, staffing issues, technical and performance issues
- Acting as a direct point of contact for external contact, responding timely to inquiries, resolving client issues and reconciling lender discrepancies.
OTHER GENERIC DUTIES
- Manage client escalations.
- Share regular performance updates with clients and internal stakeholders, in accordance with defined SLAs.
- Supporting with accurate details to conduct monthly business reviews.
- Maintain an adequate buffer in the process and keep stakeholders informed.
- Regularly update teams on process changes and process manuals.
- Support transformational activities to add value to client operations.
- Have strong process knowledge and assist in creating the SOPs.
- Follow the governance mechanism established with the client.
- Maintain up-to-date knowledge of government regulations and real estate laws.
- Identify process automation opportunities.
- Ensure all committed deliverables and services are rendered on schedule and at defined quality levels.
- Supervise associates by monitoring volumes, patterns, and schedule adherence
- Appraise team performance and provide regular feedback.
- Interact with support teams to manage HR, Risk, and other administrative activities.
KNOWLEDGE AND SKILLS (ESSENTIAL)
§ Minimum of 4 to 5 years’ experience in commercial loan operations or credit/lending experience within capital markets/Investment banking & wholesale lending
§ Minimum 2 +years’ experience in team handling and managing client relationship Knowledge of commercial loan documentation. Expert in understanding commercial loan documents such as loan/credit agreement, syndicated agreement, intent notices, notes, guaranties, letter of credit, financial documents and security documents for accuracy and agreement with approved terms
§ Knowledge of Corporate & Syndicated Loan/ Commercial Real Estate/ SBA loans and Wholesale lending
§ Knowledge of credit and commercial loan systems.
§ Good verbal, written and organizational skills
§ Detail oriented with ability to multitask and prioritize and work in a team-based environment
KNOWLEDGE AND SKILLS (DESIRABLE)
- Excellent knowledge of MS Office and especially 'Excel'.
- Mentoring and motivating skills.
- Coaching and feedback skills.
- Knowledge of six sigma / quality tools
Qualification:
- Bachelor/master’s degree in commerce, Finance & Accounting
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a era digital. Nossa abordagem consultiva exclusiva baseada no setor ajuda os clientes a visualizar, construir e administrar negócios mais inovadores e eficientes. Com sede nos EUA, a Cognizant (membro do NASDAQ-100 e uma das Melhores Empregadoras do Mundo da Forbes 2024) é consistentemente listada entre as empresas mais admiradas do mundo. Saiba como a Cognizant ajuda os clientes a liderar com o digital em nosso site.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.