IT Asset Management Specialist - ServiceNow
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and more successful. This is your chance to be part of the success story:
About Cognizant Infrastructure Services
Today’s customers want seamless, intuitive, and personalized experiences while they’re using products and services. The digital era is forcing companies like yours to transform through technology to stay relevant. Your business must be always on and your infrastructure must predict change before it happens, to act fast and put a smile on the faces of users.
Cognizant is helping you prepare for the digital era, with infrastructure services that are transforming the face of enterprises. We can help your business maximize the potential of automation and a software-defined data center (SDDC), by delivering services through a business-aligned Catalog model.
More information? Please visit
https://www.cognizant.com/cognizant-digital-systems-technology/infrastructure-services
Position Overview: We are seeking a highly organized and detail-oriented IT Asset Management Specialist to join our team. The ideal candidate will be responsible for developing and implementing procedures for tracking IT assets in ServiceNow, maintaining an accurate inventory of hardware and software assets, and ensuring compliance with asset management policies and regulations. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various departments to ensure efficient asset management.
Additional Responsibilities:
- Team Management: Lead and mentor a team of asset management professionals, ensuring effective communication and collaboration. Assign tasks, monitor performance, and provide training and development opportunities.
- SLA Management: Establish and maintain Service Level Agreements (SLAs) with internal and external stakeholders. Ensure that asset management services meet or exceed agreed-upon performance standards.
- KPI Management: Define, track, and report on Key Performance Indicators (KPIs) related to IT asset management. Use KPIs to measure the effectiveness of asset management processes and identify areas for improvement.
Qualifications:
- Strong organizational skills and attention to detail.
- Ability to work collaboratively with various departments.
- Proficiency in creating and analyzing reports.
- Experience in managing teams and ensuring compliance with SLAs and KPIs.
- Excellent communication and customer service skills.
What we offer:
- A competitive salary based on your qualities and experience.
- Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
- NS business card to cover your commute expenses.
- 25 days of paid holiday per year.
- A laptop and a smartphone.
- A pension scheme.
- Organization driven by technology – we have a tremendous technology backbone.
- Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!
At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see https://careers.cognizant.com/global/en/diversity-and-inclusion
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a era digital. Nossa abordagem consultiva exclusiva baseada no setor ajuda os clientes a visualizar, construir e administrar negócios mais inovadores e eficientes. Com sede nos EUA, a Cognizant (membro do NASDAQ-100 e uma das Melhores Empregadoras do Mundo da Forbes 2024) é consistentemente listada entre as empresas mais admiradas do mundo. Saiba como a Cognizant ajuda os clientes a liderar com o digital em nosso site.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.