We are seeking a Salesforce Architect (Chief Architect - Director level) to join our North American Salesforce team supporting our Cognizant Moment CXCRM practice!
Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.
As a proven leader and experienced Salesforce Architect, you will assist Moment clients align business strategy with technology execution across North America. You will work closely with senior business and technology leaders from our clients – guiding them through complex transformations that deliver significant business value.
Location
Desired locations for this role are Dallas/Ft. Worth, Texas, Bridgewater/Teaneck, NJ or Chicago, IL. At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. If you are within a 50 mile radius of a Cognizant office, we prefer you work from a Cognizant office 3 times a week, unless you are traveling to a client site.
This role requires 50% travel.
Note that we are hiring for two roles and as such, have 2 positions posted. Please only apply to one of the roles if you have interest.
What you’ll do
- Lead high-impact Salesforce engagements by establishing credibility, building trust, and taking ownership of complex client issues.
- Drive alignment across delivery teams, overseeing the development and integration of Salesforce applications to ensure seamless functionality.
- Design and evolve business architecture artifacts, including capability maps, value streams, and operating models, to translate strategic intent into actionable transformation roadmaps.
- Shape and grow our salesforce capabilities by creating reusable assets, delivery methods, and go-to-market strategies.
- Develop and drive integrated strategies in collaboration with key Cognizant stakeholders, ensuring alignment across business value, architecture, and delivery.
- Mentor junior developers, contribute to best practices documentation, and drive continuous improvement in delivery methodologies.
The annual base salary for this position is between $230,000 and $250,000. This position is also eligible for Cognizant's discretionary incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
What you bring
- 15+ years of progressive leadership experience in business architecture, strategic planning, or enterprise transformation roles.
- Proven ability to translate complex strategies into clear, actionable business capability roadmaps.
- Strong understanding of how digital platforms, data, cloud, and AI technologies drive business performance.
- Exceptional facilitation, communication, and storytelling skills—able to connect with C-level stakeholders and delivery teams alike.
- Demonstrated success as an engagement lead, solution lead, or people leader on large-scale strategy or transformation initiatives.
- Excellent communication, presentation, and stakeholder management skills. Strong project leadership experience in an agile or hybrid delivery environment.
- A collaborative leadership style grounded in humility, empathy, and continuous feedback.
- Certifications such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect.
- General working knowledge of / experience with CCaaS platforms is a plus.
What's in it for you:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a era digital. Nossa abordagem consultiva exclusiva baseada no setor ajuda os clientes a visualizar, construir e administrar negócios mais inovadores e eficientes. Com sede nos EUA, a Cognizant (membro do NASDAQ-100 e uma das Melhores Empregadoras do Mundo da Forbes 2024) é consistentemente listada entre as empresas mais admiradas do mundo. Saiba como a Cognizant ajuda os clientes a liderar com o digital em nosso site.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.