The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
Cognizant Consulting
At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.
Life Sciences Consulting
In Life Science Consulting, all our consultants share a common personal value – improving the health and wellbeing of all those around them, in communities and across society.
Each of our Consultants has made a conscience decision to pursue careers to enable them to live such values. As a result, we have a diversity of talent that comes from all different backgrounds. From those that have pursued academic careers in the Sciences, to those that have trained or worked in healthcare, to those that have worked in Pharmaceutical or Medical Device companies, or simply worked for other Consulting companies – we have a diverse team that specialises in the different areas our clients are seeking to transform in Life Sciences.
Role Outline:
The Consulting Manager will play a key role in delivering strategic CRM and Commercial IT solutions to clients in the pharmaceutical and biotech sectors. This role requires a strong understanding of life sciences commercial operations and hands-on experience with CRM platforms such as Veeva and Salesforce. The successful candidate will engage with clients to derive strategic insights, shape transformation roadmaps for commercial activities, lead engagements, support digital transformation initiatives, and contribute to internal capability development.
Responsibilities:
- Provide CRM Subject Matter Expertise (SME) to direct the design, implementation, and optimization of CRM platforms (e.g., Veeva CRM, Salesforce) for life sciences clients.
- Translate commercial business requirements into scalable digital solutions aligned with compliance and regulatory standards.
- Conduct business process analysis, stakeholder interviews, and system assessments to inform IT roadmaps.
- Collaborate with cross-functional teams including data, analytics, regulatory, and medical affairs.
- Support change management, training, and user adoption strategies.
- Contribute to business development activities including proposals, client presentations, and thought leadership.
- Mentor junior consultants and support knowledge sharing across the team.
Experience Required:
- 5+ years of experience in life sciences consulting or IT roles specializing in Life Science CRM and digital channels.
- Strong fundamental consulting skills and experience of how to engage clients to frame problem statements, shape materials for effective communication and demonstrate critical thinking
- Strong understanding of pharmaceutical commercial operations (sales, marketing, medical affairs).
- Proven expertise in CRM platforms (Veeva CRM, Salesforce, or similar).
- Understanding of modern commercial activities including omnichannel, marketing automation and digital content creation
- Ability to guide and advise clients on future roadmaps
- Familiarity with data integration, customer master data, and compliance frameworks (e.g., GxP, GDPR).
- Experienced in Business Analysis methodologies and contributing to both process improvements and delivering systems that users adopt, trust, and scale up to meet new needs
- Success in working with Product Managers/owners, UX, copy writers and engineering teams to create next generation digital customer experiences. Additional experience in product launch, customer testing and rapid innovation sprints welcome
Contribution to Development of Practice:
- A line manager, coach and mentor to members of the team
- Lead practice activities including Capability Development, Knowledge Management, Proposition or Solution Development
- Develop focused Thought Leadership assets including industry ‘points of view’ or ‘white papers’, podcasts, blogs, video interviews etc
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a era digital. Nossa abordagem consultiva exclusiva baseada no setor ajuda os clientes a visualizar, construir e administrar negócios mais inovadores e eficientes. Com sede nos EUA, a Cognizant (membro do NASDAQ-100 e uma das Melhores Empregadoras do Mundo da Forbes 2024) é consistentemente listada entre as empresas mais admiradas do mundo. Saiba como a Cognizant ajuda os clientes a liderar com o digital em nosso site.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.