About the Role
We are seeking an experienced Client Partner with AI/Digital transformation experience in the telecom space to join our team supporting Verizon, a key client, for our digital experience practice area, Cognizant Moment.
In this role, you serve at the core of demand generation for Cognizant Moment services - balancing sales, solutioning, storytelling, and account management. You will work directly with the market/industry account management team as well as adjacent service lines to build solutions and support needs.
Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Desired locations are CT, NJ, NY or PA. This role does require approximately up to 30% travel. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
In this role, you will:
- Deliver with excellence by leading program delivery and sustaining a billable utilization of 30% in a leadership capacity with Verizon and to achieve revenue and profitability goals set
- Generate demand for Cognizant Moment offers – you’ll work to understand trends and align capabilities to take advantage of these trends for Verizon. Your work will include crafting a sales plan, leading a pipeline of opportunities, and working with the client to build a problem statement that serves as a guidepost for solutioning to achieve sales goals set.
- Build compelling solutions – you will assemble and lead pursuit teams with appropriate skills to help your client solve for their problem statement. You’ll be accountable for the story, the structure of the deal, and pricing.
- Be a trusted advisor to your client – you’ll actively seek to establish relationships with key client stakeholders who focus on growth within Verizon (typically sales, marketing, product, and business division leaders). You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients’ desire to look ahead and anticipate the market.
- Collaborate Across Cognizant – you’ll be the point person to assemble skills – within Cognizant Moment and across the organization – to respond to client needs. You’ll work closely with internal account teams to plan and run existing clients. You’ll work with Consulting and other Service Lines to ensure the best people are working toward an ideal solution.
Success will be measured on total contract value (TCV), revenue and profitability targets, and client satisfaction, with a particular goal to grow existing Cognizant clients in new buying centers while delivering with excellence through quantifiable value for those clients.
What you need to have to be considered
- Proven Leadership Experience: At least 5-10 years of success in an Engagement Leader or Client Partner role, consistently driving client satisfaction, strategic growth, and business impact.
- Strategic problem-solving: The ability to understand business challenges and requirements from the customer’s perspective, as well as industry trends, and translating them into experience solutions that generate growth.
- Market/Industry prowess: Deep understanding of how the Telecommunications and Media industry’s function. Passing knowledge of related industries.
- Sales experience: Proven experience in sales with a strong track record of driving revenue growth in digital experience or AI spaces.
- Experience Expertise: Design, Marketing, Content, Commerce, Learning, Strategy, Employee Experience, Platforms
- Executive Presence: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You’ll also need to be able to create your own compelling presentations.
- Relationship management: Outstanding interpersonal abilities; skilled in handling relationships with customers, market teams, and other practice experts.
- Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities. Need expertise in crafting pitches/proposals, GTM, and sales plans.
What’s in it for you
You’ll get the chance to build industry leading digital experience solutions that shape millions of people’s lives around the globe. You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization among others.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a era digital. Nossa abordagem consultiva exclusiva baseada no setor ajuda os clientes a visualizar, construir e administrar negócios mais inovadores e eficientes. Com sede nos EUA, a Cognizant (membro do NASDAQ-100 e uma das Melhores Empregadoras do Mundo da Forbes 2024) é consistentemente listada entre as empresas mais admiradas do mundo. Saiba como a Cognizant ajuda os clientes a liderar com o digital em nosso site.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.