Job Summary
As a Systems Engineer you will be responsible for maintaining and improving the IT infrastructure of our organization. You will work closely with the Service Desk team to ensure that all systems are running smoothly and efficiently. This role requires a strong understanding of IT systems and the ability to troubleshoot and resolve issues quickly. The position is hybrid offering a mix of remote and on-site work and operates during day shifts. No travel is required.
Responsibilities
- Maintain and improve the IT infrastructure to ensure optimal performance and reliability.
- Collaborate with the Service Desk team to troubleshoot and resolve technical issues.
- Monitor system performance and implement necessary updates and patches.
- Provide technical support and guidance to end-users to resolve system-related issues.
- Develop and maintain documentation for system configurations and procedures.
- Ensure compliance with company policies and industry standards for IT systems.
- Assist in the planning and implementation of new IT projects and initiatives.
- Conduct regular system audits to identify and address potential vulnerabilities.
- Implement and manage backup and recovery solutions to protect critical data.
- Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive.
- Provide training and support to other IT staff members as needed.
- Collaborate with other departments to understand their IT needs and provide appropriate solutions.
- Participate in the development and implementation of IT policies and procedures.
Qualifications
- Strong understanding of IT systems and infrastructure.
- Experience with Service Desk work models and providing technical support.
- Ability to troubleshoot and resolve technical issues quickly and efficiently.
- Knowledge of system monitoring and performance optimization techniques.
- Familiarity with backup and recovery solutions.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- Strong documentation and organizational skills.
- Willingness to stay up-to-date with the latest industry trends and technologies.
- Experience with system audits and compliance.
- Ability to provide training and support to other IT staff members.
- Understanding of IT policies and procedures.
- Strong problem-solving skills and attention to detail.
Certifications Required
- CompTIA A+ ITIL Foundation Microsoft Certified: Azure Fundamentals
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital at www.cognizant.com.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.