Guide and lead the delivery of ServiceNow implementations by providing guidance and thought leadership to both our client and internal resources in platform design integration design development standards platform management methods and technology strategy consulting. Find solutions to business problems. Ensuring that the new solutions fit into the existing enterprise architecture from the technical, business, user, and other perspectives. They must be able to describe the solution in a language that is understandable to all. They should be able to facilitate communication (bridge the gap) between process owners and the C-Suite
Responsibilities
Understand how the technologies available can be used to solve the business problem.
Understand what frameworks platform application or technical stack can be used to create a solution.
Understand how the ServiceNow application will look what modules will be in scope and how they will interact with each other
Understand how the ServiceNow digital solution will scale in the future and how it will be supported.
Configuration vs. Customization
Technical Debt
Ability to define the Risk vs. Value Proposition for third party integrations with ServiceNow
Ability to clearly define for stakeholders how Governance works with respect to the platform and how it works with respect to the project.
Ability to clearly define with Organizational Change Management is and why it is a key component of a successful project.
Requirements
Proven experience ServiceNow implementations across various disciplines.
Proven experience of architecting solutions in the ServiceNow platform
ServiceNow scripting
JavaScript
Microsoft Excel, PowerPoint, Visio
Two other discipline CIS-Certifications: ITOM ITAM ITBM CSM FSM SecOps/GRC HR ITSM ITILv3.
Certifications preferred: Certified System Administrator Certified
Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired
Advanced English
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital at www.cognizant.com.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high-calibre team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Our commitment to diversity and inclusion
Cognizant is an equal-opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email CareersNA2@cognizant.com with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.