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Infra Dev Specialist

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Job Summary

We are seeking an experienced Infra Dev Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have strong expertise in ServiceNow Performance Analytics and ServiceNow CSM. This role involves working in a hybrid model with day shifts and no travel requirements. The candidate will play a crucial role in enhancing our infrastructure development processes and ensuring optimal performance.


Responsibilities

  • Develop and implement infrastructure solutions using ServiceNow Performance Analytics and ServiceNow CSM.
  • Ensure the infrastructure meets the business requirements and performance standards.
  • Collaborate with cross-functional teams to design and deploy infrastructure solutions.
  • Monitor and analyze system performance to identify areas for improvement.
  • Provide technical support and troubleshooting for infrastructure-related issues.
  • Maintain and update documentation related to infrastructure processes and configurations.
  • Implement best practices for infrastructure development and maintenance.
  • Conduct regular system audits to ensure compliance with company policies and standards.
  • Develop and maintain automation scripts to streamline infrastructure processes.
  • Participate in the planning and execution of infrastructure projects.
  • Provide training and support to team members on infrastructure-related topics.
  • Stay updated with the latest industry trends and technologies in infrastructure development.
  • Contribute to the continuous improvement of infrastructure processes and practices.

    • Qualifications

  • Possess strong expertise in ServiceNow Performance Analytics and ServiceNow CSM.
  • Have a minimum of 8 years of experience in infrastructure development.
  • Demonstrate excellent problem-solving and troubleshooting skills.
  • Exhibit strong communication and collaboration abilities.
  • Show proficiency in developing and maintaining automation scripts.
  • Display a thorough understanding of infrastructure best practices.
  • Have experience in conducting system audits and ensuring compliance.
  • Be capable of providing technical support and training to team members.
  • Stay updated with the latest industry trends and technologies.
  • Maintain detailed documentation of infrastructure processes.
  • Be able to work effectively in a hybrid work model.
  • Have a proactive approach to identifying and addressing performance issues.
  • Demonstrate a commitment to continuous improvement in infrastructure development.

    • Certifications Required

    Certified ServiceNow System Administrator ServiceNow Certified Implementation Specialist

    About us

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

    Learn how Cognizant helps clients lead with digital at www.cognizant.com.

     

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high-calibre team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Our commitment to diversity and inclusion

    Cognizant is an equal-opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email CareersNA2@cognizant.com with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

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