At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.
We are currently looking for a ServiceNow Senior Technical Consultant to join our team.
What do we value?
We are seeking a Senior Technical consultant that has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform.
Key Responsibilities:
· Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development
· Attend, participate, and occasionally lead Scrum meetings
· Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
· Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers
· Fulfill technical design guidance within our projects following ServiceNow best practices
· Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
· Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements
· Fill technical or process roles in our projects, if needed
· Lead, educate, mentor and develop the Thirdera resources who are assigned to his/her projects.
· Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently
· Act as the final escalation point for technical decision-making within a project
· Partnership with HR to deliver technical interviews and support the recruitment process
Necessary skills and experience required:
· Degree or equivalent, preferably in Computer Science or Information Technology, and
· proven experience in technical consulting roles
· Proven experience working on the ServiceNow platform
· ServiceNow Certified System Administrator (CSA)
· ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
· Proven experience in two additional product lines outside of ITSM
· Advanced English
· Knowledge of ITIL; Foundation-level preferred
· Post-graduate in Software related topics is desired
Why Cognizant?
• A career in one of the largest and fastest growing IT services providers worldwide.
• Ongoing support and funding with training and development plans.
• Opportunity to work for leading global companies.
• Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
• A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.
Location: Colombia
Shift: Full Time
Are you ready?
Join our team!!
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital at www.cognizant.com.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.