Job Summary
We are seeking a Process Executive for our B&L team with 0 to 2 years of experience. The ideal candidate will have strong technical skills in MS Excel and a good understanding of foreclosure claim file and service (mortgage loan) default report and analytics (mortgage loan). This role requires working from the office during night shifts. No travel is required.
Responsibilities
Process associate is expected to meet or exceed the set agreed target both during the training period and in the period following training.
The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
Quality
Process associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified.
The quality targets will be revised based on the tenure and any such changes will be made known to the associate.
Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self improvement and process development.
Essential Functions
Basic knowledge of Mortgage industry and ability to recognize various mortgage documents (example Deed Appraisal Invoices Payoff letters etc)
File claims for reimbursement of expenses.
Reconcile claim proceeds.
File supplemental claims as needed.
Ensure data accuracy.
Ability to review and gauge any red flags in the document and information provided in client system.
Perform other related duties as required and assigned.
Qualification (Process Associate)
Graduate in any discipline
0 to 1 year of Experience in BPO Transaction Data Processing background.
Qualification (Sr. Process Associate)
Graduate in any discipline
1 Plus year of experience in Mortgage BPO Transaction Data Processing background.
Skill Sets
Good analytical skills research knowledge and decision making.
Knowledge of MS office (Excel)
Good written and spoken communication skills.
Ability to work in shifts (preferably night)
Willing to work 6 days a week.
Certifications Required
Certification in MS Excel or Data Analysis is preferred.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital at www.cognizant.com.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.