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Program Manager / Portfolio and program management

JD 3


Job Summary

The Program Manager will oversee and manage complex projects within the Fleet Management System domain focusing on digital commerce and asset management. With a hybrid work model the candidate will ensure seamless delivery management and customer service excellence. The role demands expertise in dispute management cost accounting and business resilience contributing to the companys growth and societal impact.


Responsibilities

  • Lead the planning and execution of projects within the Fleet Management System domain ensuring alignment with business objectives and stakeholder expectations.
  • Oversee digital commerce delivery management ensuring projects are completed on time and within budget while maintaining high-quality standards.
  • Provide expertise in digital asset management optimizing resources and enhancing project efficiency.
  • Manage delivery processes focusing on customer service management to ensure client satisfaction and retention.
  • Implement cost accounting and management strategies to optimize project budgets and financial performance.
  • Coordinate commercial project management activities ensuring compliance with industry standards and regulations.
  • Foster strong business relationships enhancing collaboration and communication across teams and stakeholders.
  • Develop and implement business resilience management plans to mitigate risks and ensure project continuity.
  • Utilize program and resource management skills to allocate resources effectively and maximize project outcomes.
  • Drive continuous improvement initiatives leveraging data and insights to enhance project delivery and performance.
  • Collaborate with cross-functional teams to ensure seamless integration and execution of project plans.
  • Monitor project progress identifying and addressing potential issues to ensure successful outcomes.
  • Communicate effectively with stakeholders providing regular updates and insights into project status and achievements.

    • Qualifications

  • Possess extensive experience in dispute management demonstrating the ability to resolve conflicts and maintain project harmony.
  • Have a strong background in digital commerce delivery management showcasing expertise in managing complex projects.
  • Demonstrate proficiency in digital asset management optimizing resource utilization and project efficiency.
  • Exhibit skills in customer service management ensuring high levels of client satisfaction and engagement.
  • Show expertise in cost accounting and management optimizing financial performance and project budgets.
  • Have experience in commercial project management ensuring compliance with industry standards and regulations.
  • Demonstrate strong business relationship management skills fostering collaboration and communication.
  • Possess knowledge in business resilience management ensuring project continuity and risk mitigation.
  • Showcase program and resource management skills effectively allocating resources for optimal project outcomes.

    • About us

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

    Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

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