Field Technician

Field Technician I & II

Job Summary

Field Technician have skills with ability to assemble equipment, part maintenance and replacement, refurbishment (terrestrial, Aerial and other hardware tools/platforms). Handling & operating hardware equipment, tools (mechanical tools, soldering irons, etc) & safety gears. Skills to manage forklift will be an added asset.

Responsibilities

• Assembly and disassembly of systems in-house and in-field on vehicles etc.
• Troubleshooting and replacing various computer and camera components
• Remote support for vehicle fleet, including walking operators through system function tests and collecting relevant data over the phone
• Support engineering teams with test and data collection projects
• Provide support & Repair: Follow the guidelines as given in the helpdesks to repair all vehicles coming for repair locally or by remote support.
• Refurbishment: Ensure the refurbishment is done for all the parts
• Prototyping and testing advanced Client-designed equipment such as high-resolution cameras, mechanical frames, cables and overall geolocation equipment
• Train technicians to support all new camera systems once they are formally rolled into operations
• Assembling, testing and repairing hardware of proprietary Street View systems.
• Troubleshooting and replacing various proprietary computer and camera components.
• Remote support for SV systems, including walking operators through system function tests and collecting relevant data over the phone or video conference.

Domain Skills

• Expert knowledge of and experience with Hand tools, light power tools, Types and application of hardware, Measuring tools and techniques, Basic automotive repair, Understanding of wiring diagrams (preferred but not required),
• Electronics repairs (preferred but not required), Basic knowledge of Linux (preferred but not required)
• Working knowledge of Ticketing systems, Gmail and Google Calendar, Basic spreadsheet tasks (Google Sheets, preferred),
• Moderate to advanced automotive repair.

Core Competencies

• Familiarity with various testing techniques and great hardware troubleshooting skills
• Hardware troubleshooting, installation and warehouse management
• Familiarity with vehicle parts, computer parts , camera parts, PCB etc
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business.
• Comfortable with a rapidly-changing environment
• Strong problem-solving skills and excellent attention to detail
• Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving

Candidate Qualifications:

• Hardware Operations
• High School or equivalent, [B.E, B.Tech - Preferred]
• Required: Ability to travel, often on short notice.
  • Valid passport or ability to obtain one within <6 months.
  • Clear driving record (MVR) and ability to operate motor vehicles.

Work Model

• Hybrid (Day Shift)

Why Cognizant?

• A career in one of the largest and fastest growing IT services providers worldwide.
• Ongoing support and funding with training and development plans.
• A highly competitive benefits and salary package.
• Opportunity to work for leading global companies.

Cognizant values diversity in our talent pool, so we encourage professionals with disabilities, LGBTQIA+, people in refugee situations, women, racial groups, and professionals 50+ to apply for all of our advertised openings.

About us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

Learn how Cognizant helps clients lead with digital at www.cognizant.com.

What we offer

• The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.