Skip to main content

Infra. Technology Specialist

a person standing at a podium giving a speech


Job Summary

As an Infra. Technology Specialist you will play a crucial role in managing and optimizing our IT infrastructure. You will be responsible for ensuring seamless integration of analytics services managing incidents and overseeing change lifecycle management. Your expertise in ITIL V4 risk management and vendor management will be pivotal in maintaining operational excellence and enhancing stakeholder satisfaction.


Responsibilities

  • Manage and optimize IT infrastructure to ensure seamless operations and service delivery.
  • Oversee the integration of analytics services to enhance data-driven decision-making processes.
  • Implement and manage the change lifecycle to ensure minimal disruption and maximum efficiency.
  • Coordinate incident management processes to swiftly resolve issues and maintain service continuity.
  • Utilize ITIL V4 principles to streamline IT service management and improve operational efficiency.
  • Conduct risk management assessments to identify potential threats and develop mitigation strategies.
  • Engage in vendor management to ensure quality service delivery and maintain strong partnerships.
  • Facilitate project stakeholder management to align IT initiatives with business objectives.
  • Collaborate with key stakeholders to understand their needs and deliver tailored IT solutions.
  • Provide analytics and insights to support strategic decision-making and drive business growth.
  • Ensure compliance with industry standards and best practices in IT service management.
  • Adapt to a hybrid work model and rotational shifts to meet the dynamic needs of the organization.
  • Contribute to the companys purpose by enhancing IT infrastructure ultimately benefiting society. Qualifications
  • Possess extensive experience in ITIL V4 to effectively manage IT services.
  • Demonstrate proficiency in risk management to safeguard IT operations.
  • Exhibit strong vendor management skills to maintain productive relationships.
  • Showcase expertise in project stakeholder management to align IT goals with business needs.
  • Have a solid understanding of analytics service integration to drive data-driven strategies.
  • Be adept in change lifecycle management to ensure smooth transitions and updates.
  • Display competence in incident management to quickly address and resolve IT issues.

    • Certifications Required

    ITIL V4 Foundation Certification

    About us

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

    Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

    Join our talent community

    Haven’t found the right opportunity yet? Receive the latest updates on job opportunities, recruitment events and company news tailored just for you.

    Sign up