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PE-Policy Servicing

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Job Summary

Join our dynamic team as a Policy Servicing Executive where you will play a crucial role in managing and servicing life and annuity policies. With a focus on delivering exceptional customer service you will ensure accurate policy administration and contribute to the overall success of our operations. This role offers a unique opportunity to work in a night shift environment providing support to our clients and enhancing their experience.


Responsibilities

  • Manage and service life and annuity policies with precision and attention to detail.
  • Ensure accurate policy administration by maintaining up-to-date records and documentation.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to streamline processes and improve efficiency.
  • Analyze policy data to identify trends and opportunities for improvement.
  • Support the development and implementation of policy servicing strategies.
  • Assist in the preparation of reports and presentations for management review.
  • Contribute to the continuous improvement of policy servicing procedures.
  • Maintain compliance with industry regulations and company policies.
  • Utilize domain knowledge in life and annuities to enhance service delivery.
  • Participate in training and development programs to enhance skills and knowledge.
  • Communicate effectively with internal and external stakeholders.
  • Adapt to changing priorities and work effectively in a fast-paced environment.

    • Qualifications

  • Possess a strong understanding of life and annuity domain knowledge.
  • Demonstrate excellent communication and interpersonal skills.
  • Exhibit strong analytical and problem-solving abilities.
  • Show proficiency in using policy administration systems and tools.
  • Display a keen attention to detail and accuracy in work.
  • Have the ability to work independently and as part of a team.

    • Certifications Required

    Certified Life and Annuity Professional (CLAP)

    About us

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

    Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high-caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email [email protected] with your request and contact information.

    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

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