Job summary
Title : Salesforce Business Analyst/Product Owners with experience in Life Science and Healthcare Domain
Experience : 5- 18 Years
Location : PAN India
Qualification :
1. Masters of Business Administration or equivalent
2. 5+ Years of experience in Salesforce domain , preferably implementation projects
3. Candidate should have good Salesforce knowledge with experience in Salesforce implementation projects in Advisory/ Consulting/ Business Analyst roles
4. Excellent verbal and written communication skills
5. Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
6. Experience in translating business requirements into a detailed system specification
7. Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
8. Understanding of Agile Scrum delivery model
9. Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
10. Knowledge of AI and Agentforce will be desirable
11. Knowledge of life sciences, pharmaceutical, health care industry business processes like Clinical Trials, Campaign Management, Event Management, Patient Support Programs is required.
12. Experience or knowledge in Salesforce Heath Cloud, Salesforce Life Sciences Cloud, Veeva CRM, Veeva Events Management, Veeva Vault is desirable.
13. Knowledge of AI and Agent force will be desirable.
Roles and Responsibilities:
1. Responsible for Discovery & design workshops to identify client requirements
2. Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development
3. Design Salesforce solutions to meet client requirements
4. Participate in Data migration & integration activities
5. Evaluate As IS process and suggest improvements for To Be Process
6. Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track.
8. Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
9. Maintain certifications in salesforce products
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.