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Cognizant is hiring for AJO (Adobe Journey Optimizer)

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Job Summary

We are seeking a highly skilled Technical Lead with 8 to 9 years of experience in AEP Customer Journey Analytics AEP Adobe Journey Optimiser and AEP RTCDP. The ideal candidate will have a strong background in Asset Management Operations and Asset & Wealth Management. This hybrid role requires a proactive individual who can drive technical excellence and contribute to our companys success.


Responsibilities

  • Lead the design and implementation of AEP Customer Journey Analytics solutions to optimize customer experiences.
  • Oversee the deployment and configuration of AEP Adobe Journey Optimiser to ensure seamless integration with existing systems.
  • Provide technical expertise in AEP RTCDP to enhance data-driven decision-making processes.
  • Collaborate with cross-functional teams to develop and execute strategies for Asset Management Operations.
  • Ensure the effective management of Asset & Wealth Management processes to meet organizational goals.
  • Conduct regular assessments of system performance and recommend improvements.
  • Develop and maintain documentation for all technical processes and solutions.
  • Mentor and guide junior team members to foster a culture of continuous learning and improvement.
  • Work closely with stakeholders to understand business requirements and translate them into technical solutions.
  • Monitor industry trends and advancements to keep the company at the forefront of technology.
  • Ensure compliance with all relevant regulations and standards in the financial sector.
  • Provide support and troubleshooting for any technical issues that arise.
  • Contribute to the overall success of the company by delivering high-quality technical solutions that drive business growth.

    • Qualifications

  • Must have extensive experience in AEP Customer Journey Analytics AEP Adobe Journey Optimiser and AEP RTCDP.
  • Should possess strong knowledge of Asset Management Operations and Asset & Wealth Management.
  • Must have excellent problem-solving skills and the ability to work in a hybrid work model.
  • Should have strong communication and collaboration skills to work effectively with cross-functional teams.
  • Must be proactive and able to work independently with minimal supervision.
  • Should have a proven track record of delivering successful technical projects in a similar role.
  • Must be committed to continuous learning and staying updated with the latest industry trends.

    • Certifications Required

    Adobe Certified Expert - Adobe Experience Platform Certified Asset Management Professional (CAMP)

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Our commitment to diversity and inclusion:
    Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

    Disclaimer: 
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

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